# Enhanced Support Officer

> NHS job listing from Job Clerk for Sheffield Children's NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/enhanced-support-officer/f72adc0a-c6f4-490c-bce6-7f4ca84c1157
- **Markdown:** https://www.jobclerk.com/job/enhanced-support-officer/f72adc0a-c6f4-490c-bce6-7f4ca84c1157.md

## Summary

- **Status:** Archived / closed
- **Employer:** Sheffield Children's NHS Foundation Trust
- **Town:** Sheffield
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £24,937 - £26,598 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 24 hours per week (one 24-hour day post available)
- **Closing date:** 2025-11-23T23:59:00.000Z
- **Posted:** 2025-11-14T00:02:43.023Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Childrens_NHS_Foundation_Trust/Security_Officer/Security_Officer-v7615983
- **Application URL:** https://apps.trac.jobs/job-advert/7615983?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sheffieldchildrens.nhs.uk

## Job Content

### Job overview

Permanent | 24-hour day post

We are delighted to offer exciting opportunities to join our Security Team at Sheffield Children's Hospital. We have a Day Post, consisting of two 12-hour shifts per week, on a rota basis.

You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.

About You: You'll be a calm, flexible, and team-oriented person with strong communication skills. You'll be comfortable interacting with children, families, and staff in a compassionate and respectful manner—even during challenging situations. Experience in customer service or a security-related environment is desirable.

Essential:

- GCSEs (or equivalent) including English and Maths
- Experience working in a customer-facing environment
- Ability to work within a team and follow direction

### Main duties of the job

Reporting into the Deputy Director of Hotel Services, your responsibilities will include:

- Maintain a visible security presence through regular patrols
- Respond to incidents of violence or aggression, including safe restraint and removal if necessary
- Support staff and patients with physical and mental health needs on wards
- Monitor and report security issues through CCTV and incident logs
- Support emergency situations and communicate with police and hospital staff
- Perform duties such as litter removal, laundry and food delivery, and waste handling

Join us in making a real difference in a unique healthcare environment where safety and compassion go hand in hand.

### Detailed job description and main responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at \[email protected\]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

## Job Details

Permanent | 24-hour day post

We are delighted to offer exciting opportunities to join our Security Team at Sheffield Children's Hospital. We have a Day Post, consisting of two 12-hour shifts per week, on a rota basis.

You will help maintain a safe and secure environment for patients, visitors, and staff. Working across different areas of the hospital, you will provide support to nursing teams, respond to security incidents, and contribute to the wellbeing of vulnerable patients.

About You: You'll be a calm, flexible, and team-oriented person with strong communication skills. You'll be comfortable interacting with children, families, and staff in a compassionate and respectful manner—even during challenging situations. Experience in customer service or a security-related environment is desirable.

Essential:

## Job Description

Reporting into the Deputy Director of Hotel Services, your responsibilities will include:

Join us in making a real difference in a unique healthcare environment where safety and compassion go hand in hand.

## Responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at \[email protected\]. Together, we’re building a workplace where everyone belongs.

#LI-Onsite

## Person Specification

### Skills

**Essential**

- Ability to effectively communicate and interact with others (both verbally and written)
- Ability to work as part of a team
- Ability to follow instruction and direction

**Desirable**

- Knowledge, familiarity with Data Protection Act

### Experience

**Essential**

- Experience of working within a customer service environment

**Desirable**

- Previous hospital security experience

### Qualifications

**Essential**

- GCSE’s or equivalent including English and Maths

**Desirable**

- Recognised security qualification,  SIA licence holder
- CCTV operator licence
- Restrictive intervention/Safe holding  qualification

### Personal Attributes

**Essential**

- To have a flexible approach to work
- The ability to work on own initiative
- Team member approach with a helpful attitude

## Documents

- [our edi goals (pdf, 155.7kb)](https://www.healthjobsuk.com/documents?edoc=2909)
- [enhanced support officer (pdf, 472.4kb)](https://www.healthjobsuk.com/documents?vdoc=9870533)
- [sch local benefits summary (pdf, 120.0kb)](https://www.healthjobsuk.com/documents?edoc=2368)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
