# Enhanced Care Team Lead > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/enhanced-care-team-lead/d4211135-2846-4729-bca6-1965694407a6 - **Markdown:** https://www.jobclerk.com/job/enhanced-care-team-lead/d4211135-2846-4729-bca6-1965694407a6.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Town:** Thornton Heath - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £55,524 - £62,652 pa inc HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (All clinical staff are based onsite.) - **Closing date:** 2026-06-28T23:59:00.000Z - **Posted:** 2026-06-16T11:51:59.698Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Croydon_Health_Services_NHS_Trust/Mental_Health/Mental_Health-v8055716 - **Application URL:** https://apps.trac.jobs/job-advert/8055716?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview Croydon Health Services are recruiting a Team Leader for our Enhanced Care team. The Enhanced Care team  has been in operation for almost 9 years and has evolved during that time to include all acute adult inpatient area's and the Emergency Department. The Team Leader position provides clinical and managerial leadership to a team of 12 Registered Mental Health or Learning Disability Nurses and 16 Health Care Assistants. The team receive referrals for Enhanced Therapeutic Observations and Care (ETOC) intervention, complete assessments to ascertain if ETOC is required to support the patient maintaining their safety and  develop care plans which support least restrictive, person centred care offers. The Enhanced Care Team Leader is a important member of the Croydon Health Services team and we're looking for someone who can work collaboratively with all teams who make referrals including speciality professionals. We're also looking for someone who can respond proactively to concerns from referrers and Clinical Specialists and deliver patient centred, holistic care. Working as a Mental Health Nurse within an acute trust environment requires the ability to practice effectively across professional boundaries and support mental health care delivery by a predominantly non-mental health workforce. An informal conversation prior to application or interview would be advantageous to anyone wishing to apply. ### Main duties of the job - To undertake clinical and management responsibility for nurses and health care workers within the Enhanced Care team. - Have an overview on the day-to-day running of the Enhanced Care team, ensuring a safe and effective service based on the assessed need and resource availability.. - To provide expert advice and leadership to all members of the Enhanced Care team on the provision of care for this patient group. - To liaise proactively with ward leaders and matrons on the provision of Enhanced Care to provide and promote seamless patient-centred care. - To ensure appropriate referral, discussions and decisions with ward leaders to optimise patient care and improve patient outcomes and experience. - Ensure patients are appropriately assessed, have collaborative care plans that are implemented and evaluated and are appropriately discharged from the service. - Work in collaboration with the Lead Nurse for Dementia, Mental Health Leads and Substance Use leads on the development and delivery of therapeutic care planning for patients receiving Enhanced Therapeutic Observations and Care (ETOC) - Deliver on the Trust’s Professional Standards of Care . ### Detailed job description and main responsibilities Please see the attached supporting document (Job Description) which contains more information about the role. ## Job Details Croydon Health Services are recruiting a Team Leader for our Enhanced Care team. The Enhanced Care team has been in operation for almost 9 years and has evolved during that time to include all acute adult inpatient area's and the Emergency Department. The Team Leader position provides clinical and managerial leadership to a team of 12 Registered Mental Health or Learning Disability Nurses and 16 Health Care Assistants. The team receive referrals for Enhanced Therapeutic Observations and Care (ETOC) intervention, complete assessments to ascertain if ETOC is required to support the patient maintaining their safety and develop care plans which support least restrictive, person centred care offers. The Enhanced Care Team Leader is a important member of the Croydon Health Services team and we're looking for someone who can work collaboratively with all teams who make referrals including speciality professionals. We're also looking for someone who can respond proactively to concerns from referrers and Clinical Specialists and deliver patient centred, holistic care. Working as a Mental Health Nurse within an acute trust environment requires the ability to practice effectively across professional boundaries and support mental health care delivery by a predominantly non-mental health workforce. An informal conversation prior to application or interview would be advantageous to anyone wishing to apply. ## Job Description To undertake clinical and management responsibility for nurses and health care workers within the Enhanced Care team. Have an overview on the day-to-day running of the Enhanced Care team, ensuring a safe and effective service based on the assessed need and resource availability.. To provide expert advice and leadership to all members of the Enhanced Care team on the provision of care for this patient group. To liaise proactively with ward leaders and matrons on the provision of Enhanced Care to provide and promote seamless patient-centred care. To ensure appropriate referral, discussions and decisions with ward leaders to optimise patient care and improve patient outcomes and experience. Ensure patients are appropriately assessed, have collaborative care plans that are implemented and evaluated and are appropriately discharged from the service. Work in collaboration with the Lead Nurse for Dementia, Mental Health Leads and Substance Use leads on the development and delivery of therapeutic care planning for patients receiving Enhanced Therapeutic Observations and Care (ETOC) Deliver on the Trust’s Professional Standards of Care . ## Responsibilities Please see the attached supporting document (Job Description) which contains more information about the role. ## Person Specification ### All **Essential** - Registered Nurse (Mental Health) - Experience of working with other disciplines in caring for people with mental illness - Leadership/ management qualification or experience - Ability to manage staff according to Trust or organisation policy - Knowledge of quality, standard setting, benchmarking and audit. - Experience of managing staff roster, sickness and absence - Use of MS Office packages including word, excel and power point **Desirable** - Mentorship/ Practice assessor - Experience of working across different settings within speciality of mental illness ### Registration **Essential** - Active NMC registration ## Documents - [jd and person spec (pdf, 520.3kb)](https://www.healthjobsuk.com/documents?vdoc=10362567) - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [onboarding roadmap (chs) (pdf, 92.7kb)](https://www.healthjobsuk.com/documents?ddoc=2449) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.