# Endoscopy Receptionist > NHS job listing from Job Clerk for The Royal Marsden NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/endoscopy-receptionist/3d69717d-8c8b-48da-89df-030d8c560bf7 - **Markdown:** https://www.jobclerk.com/job/endoscopy-receptionist/3d69717d-8c8b-48da-89df-030d8c560bf7.md ## Summary - **Status:** Live - **Employer:** The Royal Marsden NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 per annum - **Contract type:** Fixed term: 16 months (Until October 2027) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-17T23:59:00.000Z - **Posted:** 2026-06-03T14:01:11.792Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Chelsea/The_Royal_Marsden_NHS_Foundation_Trust/Endoscopy/Endoscopy-v8053098 - **Application URL:** https://apps.trac.jobs/job-advert/8053098?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalmarsden.nhs.uk ## Job Content ### Job overview The principal role of the Receptionist is to deliver an efficient, welcoming reception service, whilst managing other essential administrative duties. Lead in the reception of patients to the Endoscopy Suite, providing cross cover to Theatres reception as needed, and ensure efficient administration of all aspects of patient referral, admissions, discharge and bookings in Endoscopy in liaison with endoscopy suite admin staff and ward nursing staff. ### Main duties of the job Main duties of the job include maintaining a booking system for admissions and discharge of endoscopy and theatres patients to the ward / department / home, maintaining a waiting list system to support the management team in delivering the endoscopy service, and providing administrative and clerical support to the rest of the Endoscopy and theatres team as required. ### Detailed job description and main responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification: - Carry out tasks in delivering and supporting indirect patient care under the supervision of a registered nurse. - Ensure efficient administration of all aspects of patient admission to hospital is carried out in liaison with the senior nursing staff in Endoscopy or Theatres. - Managing all referrals and bookings for Private care service. - Communicating bookings as a priority with private care accounts to ensure finances are secured with embassy/insurance company/self funding patients to ensure procedure is not delayed. - Participate in the Trust’s appraisal and personal development plan schemes by meeting with the manager at least annually. - Assist with the supervision and teaching ward clerks and clinic administrators. - Consistently demonstrate a courteous and helpful approach to patients, relatives and visitors in the clinical area within their own capabilities. - Carry out assigned clerical tasks as directed by a registered nurse - To undertake any other duties commensurate with the grade as requested ## Job Details The principal role of the Receptionist is to deliver an efficient, welcoming reception service, whilst managing other essential administrative duties. Lead in the reception of patients to the Endoscopy Suite, providing cross cover to Theatres reception as needed, and ensure efficient administration of all aspects of patient referral, admissions, discharge and bookings in Endoscopy in liaison with endoscopy suite admin staff and ward nursing staff. ## Job Description Main duties of the job include maintaining a booking system for admissions and discharge of endoscopy and theatres patients to the ward / department / home, maintaining a waiting list system to support the management team in delivering the endoscopy service, and providing administrative and clerical support to the rest of the Endoscopy and theatres team as required. ## Responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification: Carry out tasks in delivering and supporting indirect patient care under the supervision of a registered nurse. Ensure efficient administration of all aspects of patient admission to hospital is carried out in liaison with the senior nursing staff in Endoscopy or Theatres. Managing all referrals and bookings for Private care service. Communicating bookings as a priority with private care accounts to ensure finances are secured with embassy/insurance company/self funding patients to ensure procedure is not delayed. Participate in the Trust’s appraisal and personal development plan schemes by meeting with the manager at least annually. Assist with the supervision and teaching ward clerks and clinic administrators. Consistently demonstrate a courteous and helpful approach to patients, relatives and visitors in the clinical area within their own capabilities. Carry out assigned clerical tasks as directed by a registered nurse To undertake any other duties commensurate with the grade as requested ## Person Specification ### Education **Essential** - Medical terminology course or equivalent relevant experience in health care setting **Desirable** - Demonstrable experience working in a healthcare environment - Understanding of working with patients who are critically and chronically ill - NVQ Level 4 (or equivalent) in Customer Service ### Disposition **Essential** - Good interpersonal skills - Good organisational skills - Ability to work as part of a team - Good communication skills - Patience and understanding of patients’ needs - Ability to work under pressure - Awareness of patient confidentiality - Experience of working with computers **Desirable** - Evidence of commitment to customer care initiatives - Ability to liaise with external parties regarding pre-authorisation of treatment - Ability to communicate with patients and their families regarding finances related to patient treatment ### Circumstances **Essential** - Flexibility to meet service needs ## Documents - [282-sb1558_jff (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?vdoc=10342670) - [282-sb1558_jd&ps (pdf, 890.5kb)](https://www.healthjobsuk.com/documents?vdoc=10342669) - [royal marsden trust values (pdf, 715.5kb)](https://www.healthjobsuk.com/documents?edoc=2360) - [workplace wellbeing and rewards guide (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2580) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.