# Endoscopy Bookings Officer (fixed term)

> NHS job listing from Job Clerk for Blackpool Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/endoscopy-bookings-officer-fixed-term/44402ac8-cad8-4a1e-993c-476e2439e590
- **Markdown:** https://www.jobclerk.com/job/endoscopy-bookings-officer-fixed-term/44402ac8-cad8-4a1e-993c-476e2439e590.md

## Summary

- **Status:** Live
- **Employer:** Blackpool Teaching Hospitals NHS Foundation Trust
- **Town:** Blackpool
- **Region:** North West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Fixed term: 12 months (Maternity cover)
- **Employment type:** Full time - 37.5 hours per week (Monday - Sunday. Weekends and late shifts will be included.)
- **Closing date:** 2026-06-05T23:59:00.000Z
- **Posted:** 2026-05-22T14:41:01.171Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Blackpool/Blackpool_Teaching_Hospitals_NHS_Foundation_Trust/Gastroenterology_Bookings_Office/Gastroenterology_Bookings_Office-v7943503
- **Application URL:** https://apps.trac.jobs/job-advert/7943503?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.blackpoolteachinghospitals.nhs.uk

## Job Content

### Job overview

This full time role will involve liaising with patients to coordinate day case admission dates within the Gastroenterology & Endoscopy Department, providing timely and accurate data to ensure an up-to–date waiting list position, and to ensure efficient utilisation of endoscopy lists.

There is no sponsorship for this role.  Please apply early as due to popularity this vacancy may close early.

You will liaise closely with Clinicians, Secretaries, Nurses, Line Managers and Directorate Managers.

The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.

There will be a requirement to cover for colleagues during periods of absence.

### Main duties of the job

MAIN RESPONSIBILITIES

- Comply with the Trusts Management of patient Access Policy
- Register patients on to the waiting list and clinical code procedures using the computerised patient administration system,
- To work on own initiative and monitor closely on a daily basis waiting list reports and action accordingly reporting bottlenecks and avoiding breaches
- Provide information and advice to patients regarding their admission/discharge from hospital.
- Ensure all relevant patient information, including GP home address, alternative contact numbers, holiday dates are accurate and record details of all patient communications, episodes and case note tracking on the computer system.
- Open and action all incoming mail.
- Take decisions as soon as you have the relevant information and take prompt and efficient action to obtain information when required
- Ensure that the sources information you require is accurate, reliable and can inform your decision-making.

### Detailed job description and main responsibilities

Please ensure that you have read the attached Job Description and Person Specification before submitting your application.

## Job Details

This full time role will involve liaising with patients to coordinate day case admission dates within the Gastroenterology & Endoscopy Department, providing timely and accurate data to ensure an up-to–date waiting list position, and to ensure efficient utilisation of endoscopy lists.

There is no sponsorship for this role.  Please apply early as due to popularity this vacancy may close early.

You will liaise closely with Clinicians, Secretaries, Nurses, Line Managers and Directorate Managers.

The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.

There will be a requirement to cover for colleagues during periods of absence.

## Job Description

MAIN RESPONSIBILITIES

## Responsibilities

Please ensure that you have read the attached Job Description and Person Specification before submitting your application.

## Person Specification

### Skills

**Essential**

- Proven time management skills
- Excellent organisational and communication skills
- Effective team member
- Efficient and Enthusiastic
- Ability to respond to changes in service / adaptable / open to change.
- Flexible approach to the post
- Excellent interpersonal skills
- Ability to communicate at all levels.
- Ability to learn new tasks, procedures or terminology

### Qualification

**Essential**

- NVQ level 2 business administration or Amspar Diploma
- 5 GCSE’s A-C
- RSA II or equivalent typing qualification

**Desirable**

- ECDL or IT qualification

### Knowledge and Experiance

**Essential**

- Previous experience working in admin type role.
- Previous experience working within a hospital setting
- Previous experience of working within the NHS
- Knowledge of Hospital Information System (HISS) / ORMIS.
- Knowledge of case note locations.

**Desirable**

- Knowledge of Microsoft Office Programmes

## Documents

- [jd (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10223058)
- [ps (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10223060)
- [appendix to jd (pdf, 160.6kb)](https://www.healthjobsuk.com/documents?vdoc=10223059)
- [conditions of service (pdf, 306.1kb)](https://www.healthjobsuk.com/documents?vdoc=10223056)
- [application guide booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?vdoc=10223057)
- [application guide booklet (pdf, 511.1kb)](https://www.healthjobsuk.com/documents?edoc=2617)
- [guidance on pre-employment checks (pdf, 64.2kb)](https://www.healthjobsuk.com/documents?edoc=447)
- [statement on recruitment of ex-offenders (pdf, 43.2kb)](https://www.healthjobsuk.com/documents?edoc=448)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
