# Endoscopy Booking Coordinator > NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/endoscopy-booking-coordinator/487f2c34-d82d-4883-94a3-f668647dffec - **Markdown:** https://www.jobclerk.com/job/endoscopy-booking-coordinator/487f2c34-d82d-4883-94a3-f668647dffec.md ## Summary - **Status:** Live - **Employer:** St George's University Hospitals NHS Foundation Trust - **Location:** St George's Hospital - **Workplace type:** onsite - **Profession:** Appointments administrator - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 Per Annum Including Inner london HCAS - **Contract type:** 7 months (7 months fixed term) - **Employment type:** Full time - 37.5 hours per week (37.5 hours per week) - **Closing date:** 2026-11-10T23:59:59.999Z - **Posted:** 2026-10-27T11:30:57.209Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/St_Georges_University_Hospitals_NHS_Foundation_Trust/Endoscopy/Endoscopy-v8284064 - **Application URL:** https://apps.trac.jobs/job-advert/8284064?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.stgeorges.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an enthusiastic & self-motivated individual to work in our busy and thriving Endoscopy unit with St Georges University Hospital. The Endoscopy unit provides facilities for both inpatient and outpatient investigations. The unit offers a wide range of diagnostic and therapeutic procedures across 6 specialist rooms. The unit is staffed by a team of experienced endoscopy nurses, gastroenterologists, gastrointestinal surgeons and respiratory physicians, endoscopy booking coordinators, the endoscopy team leader and is led by the Director of Endoscopy. ### Main duties of the job The post holder will be part of the Endoscopy day case booking team and be responsible for day case bookings, answering of telephones and liaising with patients, doctors, nurses, secretaries and GPs. The post holder will work as part of a team .The post holder will support the Endoscopy Admin Team across all three Trust sites. The successful applicant must be highly computer literate, as this role requires advanced IT skills, particularly in the use of Microsoft Excel. You will possess excellent communication and interpersonal skills, enjoy engaging with people over the telephone, and be confident managing a high volume of calls. The ability to work effectively as part of a supportive and collaborative team is essential. Informal discussions and visits are warmly welcomed and actively encouraged. ### Detailed job description and main responsibilities Please see attached the job description for more details on the main responsibilities for this role. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Ability to work unsupervised - Computer / word processing skills including ability to use Excel, Access and PowerPoint - Excellent communication and interpersonal skills - Ability to independently take responsibility for resolving problems e.g. capacity problems and ensuring positive outcomes - Analytical skills including experience of data collection and producing reports ### Knowledge **Essential** - Knowledge of RTT pathways and diagnostic pathways - Excellent knowledge of Excel, Microsoft Word and email etiquette - Good knowledge of patient booking systems and of all relevant NHS waiting time targets, including 18 week and cancer PTL management - Knowledge of requirement of confidentiality and the Data Protection Act - Understanding of uploading correct current patient details **Desirable** - Knowledge of customer service- phone calls with patients - Understanding of demand and capacity planning - Waiting list management - Understanding the importance of booking patients correctly - Experience with Luna - validation of PTL - Understanding of answering phones on time ### Experience **Essential** - Relevant administration experience in a hospital or similar environment - Experience in establishing / maintaining robust systems - Experience of public liaison - Positive attitude to working and learning **Desirable** - Experience of working in a multi-cultural environment - Understanding of wait list management and day case bookings - Understanding email etiquette - Team work and following Trust values ### Qualifications **Essential** - Good general education including GSCE in Maths or English (or equivalent) - Customer Care course (or equivalent experience) **Desirable** - 2 years experience as Band 3 - Experienced user of EMS/ Medilogic - Iclip/ Cerner user - Understanding the importance of booking patients correctly - Happy to answer calls all day ## Documents - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411) - [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045) - [endoscopy booking coordinator job description (pdf, 146.1kb)](https://www.healthjobsuk.com/documents?vdoc=10601052) - [endoscopy booking coordinator person specification b4 (pdf, 23.6kb)](https://www.healthjobsuk.com/documents?vdoc=10601051) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.