# Endoscopy Booking Clerk - Colchester

> NHS job listing from Job Clerk for East Suffolk and North Essex NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/endoscopy-booking-clerk-colchester/3b43fc9c-59b3-4aba-abd2-b37c9ad04f8b
- **Markdown:** https://www.jobclerk.com/job/endoscopy-booking-clerk-colchester/3b43fc9c-59b3-4aba-abd2-b37c9ad04f8b.md

## Summary

- **Status:** Live
- **Employer:** East Suffolk and North Essex NHS Foundation Trust
- **Location:** Colchester/Clacton Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-08-28T07:00:00.000Z
- **Posted:** 2026-08-18T11:10:43.965Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Ipswich/East_Suffolk_North_Essex_NHS_Foundation_Trust/Endoscopy/Endoscopy-v8236990
- **Application URL:** https://apps.trac.jobs/job-advert/8236990?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.esneft.nhs.uk

## Job Content

### Job overview

In this role you will be contacting patients via the phone, directly to book patients for their endoscopy procedures to assist diagnosis via our 18 week, urgent and 2 week wait pathways.

Working flexibility required as this role would be worked on a 7day rota shift basis. Hours are between 08:00 and 16:00 . This may be subject to change upon needs of the service.

### Main duties of the job

You will be responsible for booking patients in line with the Trust 'Patient Access Policy' and ensuring that all patients are allocated to an appropriate endoscopy list and procedures are carried out as soon as possible.

You will need to be fully computer literate in all Microsoft applications and ideally have recent administrative experience. You will also need excellent organisational and communication skills, with the ability to prioritise own workload while maintaining a high level of accuracy.

### Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

## Person Specification

### Skills

**Essential**

- Ability to prioritise workload
- Team player
- Accuracy and be Flexible
- Excellent telephone manner

### Knowledge

**Essential**

- Experience of working in an acute setting
- Confidentiality and Data Protection
- Customer service

**Desirable**

- Experience of working within an Endoscopy Unit

### Experience

**Essential**

- Previous administrative role
- Advanced IT Systems including - Microsoft Office
- Working collaboratively as part of a team
- Experience of communicating with a range of people both within and external to the organisation

**Desirable**

- Experience within relevant work area
- Experience of working with members of the public
- Knowledge of HICCS booking System.

### Qualifications

**Essential**

- GCSE grade 5/C or equivalent in English and Maths
- NVQ level 3 in administration/secretarial or equivalent experience

## Documents

- [staff networks (pdf, 230.1kb)](https://www.healthjobsuk.com/documents?edoc=2724)
- [dbs information (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=1262)
- [esneft values and behaviours (pdf, 74.8kb)](https://www.healthjobsuk.com/documents?edoc=2146)
- [value of joining nhs pension (pdf, 125.2kb)](https://www.healthjobsuk.com/documents?edoc=2404)
- [job description & person specification (pdf, 464.6kb)](https://www.healthjobsuk.com/documents?vdoc=10547457)
- [admin & digital apprenticeships - esneft 2026 (pdf, 3.3mb)](https://www.healthjobsuk.com/documents?ddoc=2452)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.