# Endoscopy Access Administrator > NHS job listing from Job Clerk for London North West University Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/endoscopy-access-administrator/1d3294fe-cbfe-40bd-85bf-aed86858c965 - **Markdown:** https://www.jobclerk.com/job/endoscopy-access-administrator/1d3294fe-cbfe-40bd-85bf-aed86858c965.md ## Summary - **Status:** Live - **Employer:** London North West University Healthcare NHS Trust - **Location:** Northwick Park Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 pa Inclusive of High Cost Area Supplement - **Contract type:** Permanent: Cross-site - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-16T22:59:00.000Z - **Posted:** 2026-09-03T10:53:26.913Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Harrow/London_North_West_University_Healthcare_NHS_Trust/Endoscopy/Endoscopy-v8240252 - **Application URL:** https://apps.trac.jobs/job-advert/8240252?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lnwh.nhs.uk ## Job Content ### Job overview The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and adding of patients to these waiting lists. The post will require you to work closely with the polyp nurse specialist and general anaesthetic pre-assessment nurses. To provide comprehensive administrative support to the Endoscopy Department. The ability to work autonomously using your own initiative but adhering to operational procedures and established practices and referring to the supervisors when guidance is needed. To maintain a positive, proactive and professional approach to work at all times. To deal with telephone enquires in an empathetic and productive manner, taking appropriate action to ensure high patient satisfaction. To work as part of team to deliver a first class service to patients and users of the Endoscopy service. Actively supporting and contributing to the requirements of the service To utilise designated operational practices within the specific endoscopy reporting system and trust’s systems. ### Main duties of the job To communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Respond to enquiries and take appropriate action on behalf of the service either by telephone, personal contact or correspondence, within agreed time limits. Liaise with all relevant departments involved in providing care and core services to ensure the smooth progression of the patients pathway. Provide excellent front of house service when covering Endoscopy receptions. Dealing sensitively with any complaints, problems or issues arising, highlighting and referring problems where necessary to the supervisors. Provide expert advice on aspects of the patient’s care within defined boundaries and limits. Establish and maintain electronic and manual filing systems. Cover other members of the Endoscopy admin team when required which may mean working on other sites. The post holder will actively support & contribute to the requirements of the pre-assessment service and the endoscopy unit. ### Detailed job description and main responsibilities Please see attached job description and person specification for full role duties and responsibilities. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills and Attributes **Essential** - Excellent professional and confident communication skills, both written and verbal with the ability to understand and relay complex information to people at all levels - Ability to plan and manage own work schedule - Self-starter with excellent time management skills and ability the ability to demonstrate initiative - Demonstrate commitment to Trust HEART values – Honesty, Equity, Accountability, Respect, and Teamwork **Desirable** - Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre ### Knowledge and Experience **Essential** - Administrative experience in a hospital environment - Experience of working to and implementing local policies and procedures - Understanding of information governance and confidentiality **Desirable** - Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre ### Education /Qualifications **Essential** - Educated to GCSE's Grade C or above or equivalent qualifications e.g. 'O' levels ## Documents - [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615) - [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549) - [endoscopy access administrator job description (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10551021) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.