# Employee Relations Manager

> NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/employee-relations-manager/fcde8b1c-a926-40a2-97c6-4ea586697f73
- **Markdown:** https://www.jobclerk.com/job/employee-relations-manager/fcde8b1c-a926-40a2-97c6-4ea586697f73.md

## Summary

- **Status:** Live
- **Employer:** St George's University Hospitals NHS Foundation Trust
- **Location:** St George's Hospital
- **Workplace type:** onsite
- **Profession:** Human resources manager
- **Grade:** Band 7
- **Salary:** £55,524 - £62,652 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (3 days in Office is Mandatory on Rota including Wednesday (Team Day))
- **Closing date:** 2026-09-27T09:00:00.000Z
- **Posted:** 2026-09-15T10:51:21.725Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Tooting/St_Georges_University_Hospitals_NHS_Foundation_Trust/Human_Resources/Human_Resources-v8296450
- **Application URL:** https://apps.trac.jobs/job-advert/8296450?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.stgeorges.nhs.uk

## Job Content

### Job overview

We are seeking an experienced, motivated, and committed Employee Relations (ER) Manager to join our team at GESH (St George’s, Epsom and St Helier Hospitals).

This is an exciting time to join GESH, as we continue to develop and embed new and improved ways of working across the Trust. This role offers a real opportunity to make a meaningful impact, providing expert Employee Relations support and contributing to a positive, fair, and consistent approach to people management.

As ER Manager, you will work closely with the Deputy Group Head of Employee Relations and Group Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the group. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.

### Main duties of the job

The postholder will be responsible for the day-to-day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.

The role will support the development of the skills and capacity of managers to empower them to manage people issues effectively and independently. The post holder will drive the delivery of an early resolution approach in the delivery of advice to managers to build confidence in dealing with complex people-management issues.

The post holder will be responsible for complex employee relations case work and will provide advice and support to line managers on a range of ER issues including, but not limited to, discipline, grievance management, poor performance and attendance and workplace dispute management.

As a senior member of the gesh Employee Relations Team the postholder will be expected to support casework across all group sites as and when required.

### Detailed job description and main responsibilities

A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service to support identified divisions within the group structure. The postholder will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practice and legal guidelines. This will also include the monitoring of ER casework and establishing and running regular KPI reports.

## Person Specification

### Skills

**Essential**

- Able to contribute immediately to the work of the department and establishing professional. credibility
- Able to convey ideas and advise clearly, concisely, with conviction and in a persuasive manner.
- Able to understand the HR issues. arising from operational management issues and advise managers appropriately and persuasively on the action they should take.
- Ability to analyse complex situations such as serious disciplinary cases.
- Ability to use electronic case management systems and demonstrable skills in data analysis and report writing skills

### Knowledge

**Essential**

- Up to date knowledge of employment law and good employment practice.
- Intermediate knowledge of Microsoft Office and be able to produce spreadsheets and interpret statistical information.

**Desirable**

- Agenda for change Job matching process.
- Knowledge of Project Management and planning processes

### Experience

**Essential**

- Experience in HR Role
- Experience of working in the NHS.
- Experience of supervising and coaching or managing HR staff

**Desirable**

- Experience of working in a unionised environment
- Experience of advising on complex ER matters
- Knowledge of NHS terms and conditions
- Knowledge of MHPS and Medical Terms and conditions

### Qualifications

**Essential**

- CIPD Level 5 or Equivalent Experience
- Evidence of Continuing Professional Development
- Educated to degree level or equivalent

## Documents

- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411)
- [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045)
- [er specialist jd and person spec (pdf, 520.3kb)](https://www.healthjobsuk.com/documents?vdoc=10615221)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
