# Employee Relations Administrator > NHS job listing from Job Clerk for University College London Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/employee-relations-administrator/6ba1b9b9-37d3-4adb-bfd9-219a658fea8d - **Markdown:** https://www.jobclerk.com/job/employee-relations-administrator/6ba1b9b9-37d3-4adb-bfd9-219a658fea8d.md ## Summary - **Status:** Live - **Employer:** University College London Hospitals NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 per annum inclusive of HCAS (Pro rata) - **Contract type:** Permanent - **Employment type:** Full time - 30 hours per week - **Closing date:** 2026-07-14T23:59:00.000Z - **Posted:** 2026-06-30T08:40:48.057Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/University_College_London_Hospitals_NHS_Foundation_Trust/Workforce/Workforce-v8119559 - **Application URL:** https://apps.trac.jobs/job-advert/8119559?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uclh.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a motivated and focused individual to join the Employee Relations Team. The post holder will provide a highly professional and customer focused administration service in support of the work of the Employee Relations team and the wider Workforce Directorate as required.    They will be responsible for the day-to-day running of Employee Relations department administration including providing advice on a range of ER policies and employment terms and conditions to managers and staff across the Trust. The ideal candidate will have a people-centered approach and experience of working within a busy team with values that are aligned with the Trust’s core values. We are looking to recruit for the following post: Employee Relations Administrator – 30 hours per week (Band 4) Permanent. The Employee Relations Administrator will provide a highly professional and customer focused administration service in support of the work of the Employee Relations team and the wider Workforce Directorate as required. The post holder will act as first point of contact via email and Teams/telephone for users of the employee relations department, communicating and relaying messages as required and maintaining good working relationships with Trust staff and external contacts. ### Main duties of the job Key Results Areas: - Provide an efficient and effective administrative service to the Employee Relations team and wider Workforce Directorate as required. - Actively manage administrative processes including meetings, room bookings, room set up, and the timely preparation and circulation of agendas, minutes and papers. - To be responsible for the co-ordinating of hearing panels and to produce accurate information packs for hearings and other formal meetings and arrange for distribution to hearing managers, complainants and respondents. - To liaise with Trust lawyers and assist with the production and collation of information required for the Trust’s response to Employment Tribunal claims. - To manage and record HR forms either in electronic or paper format i.e. EC1s, exit questionnaires, information requests, policies. - To provide advice on a range of ER policies and employment terms and conditions to managers and staff across the Trust, referring to more senior staff where necessary. - To extract information from ESR and other systems to produce high quality, accurate and timely reports on a regular basis and as requested, ensuring confidentiality at all times. ### Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? ## Job Details An exciting opportunity has arisen for a motivated and focused individual to join the Employee Relations Team. The post holder will provide a highly professional and customer focused administration service in support of the work of the Employee Relations team and the wider Workforce Directorate as required. They will be responsible for the day-to-day running of Employee Relations department administration including providing advice on a range of ER policies and employment terms and conditions to managers and staff across the Trust. The ideal candidate will have a people-centered approach and experience of working within a busy team with values that are aligned with the Trust’s core values. We are looking to recruit for the following post: Employee Relations Administrator – 30 hours per week (Band 4) Permanent. The Employee Relations Administrator will provide a highly professional and customer focused administration service in support of the work of the Employee Relations team and the wider Workforce Directorate as required. The post holder will act as first point of contact via email and Teams/telephone for users of the employee relations department, communicating and relaying messages as required and maintaining good working relationships with Trust staff and external contacts. ## Job Description Key Results Areas: Provide an efficient and effective administrative service to the Employee Relations team and wider Workforce Directorate as required. Actively manage administrative processes including meetings, room bookings, room set up, and the timely preparation and circulation of agendas, minutes and papers. To be responsible for the co-ordinating of hearing panels and to produce accurate information packs for hearings and other formal meetings and arrange for distribution to hearing managers, complainants and respondents. To liaise with Trust lawyers and assist with the production and collation of information required for the Trust’s response to Employment Tribunal claims. To manage and record HR forms either in electronic or paper format i.e. EC1s, exit questionnaires, information requests, policies. - To provide advice on a range of ER policies and employment terms and conditions to managers and staff across the Trust, referring to more senior staff where necessary. - To extract information from ESR and other systems to produce high quality, accurate and timely reports on a regular basis and as requested, ensuring confidentiality at all times. ## Responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? ## Person Specification ### Values **Essential** - Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving ### Experience **Essential** - Experience of working as an administrator in a busy office environment - Working in a busy environment with tigh deadlines - Advanced skills in Excel, Outlook and Word **Desirable** - Previous NHS experience ### Communication **Essential** - Excellent customer service skills - Ability to communicate effectively with people at all levels and build professional relationships ### Skills and Abilities **Essential** - Good written and verbal communication skills - Able to work with speed and accuracy, paying particular attention to detail - Ability to work on Teams and review AI generated minutes for accuracy. ### Knowledge and Qualifications **Essential** - Educated to GCSE level including English and Maths or equivalent - NVQ Level 4 in Administration or equivalent experience - Knowledge of range of administrative and HR processes **Desirable** - International Certificate of Digital Literacy (ICDL) ### Personal and People Development **Essential** - Excellent organisational skills and a proven ability to prioritise workload. - Ability to work under pressure and meet deadlines and timescales - Ability to keep and maintain good records and understand the importance of following agreed administrative procedures - Ability to use initiative and to demonstrate self awareness, asking for support and guidance and escalating complex queries where appropriate - Abiity to deal with matters in a confidentil manner - Good attention to detail ### Responsibilities towards promoting Equality Diversity and Inclusion **Essential** - To have a demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties ## Documents - [uclh values (pdf, 860.9kb)](https://www.healthjobsuk.com/documents?edoc=2685) - [job description (pdf, 576.3kb)](https://www.healthjobsuk.com/documents?vdoc=10415593) - [functional requirements (pdf, 262.3kb)](https://www.healthjobsuk.com/documents?vdoc=10415594) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.