# Employee Relations Administrator JET > NHS job listing from Job Clerk for Royal Papworth Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/employee-relations-administrator-jet/14de001a-6d0d-4f1f-8f6a-a8538ce9b4c2 - **Markdown:** https://www.jobclerk.com/job/employee-relations-administrator-jet/14de001a-6d0d-4f1f-8f6a-a8538ce9b4c2.md ## Summary - **Status:** Live - **Employer:** Royal Papworth Hospital NHS Foundation Trust - **Location:** Royal Papworth Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Fixed-Term - **Employment type:** Full-time - **Closing date:** 2026-09-09T23:59:00.000Z - **Posted:** 2026-08-28T07:35:17.202Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9175-26-0245 - **Application URL:** https://papworth.tal.net/vx/candidate/apply/1956?instant=apply - **Employer website:** https://www.royalpapworth.nhs.uk ## Job Content ### Job summary We are currently looking to recruit an enthusiastic and motivated, full time Employee Relations Administrator within the Workforce Employee Relations Team, who will be based at Royal Papworth Hospital in Cambridge on the Biomedical campus. This is a great opportunity to gain experience in a busy Employee Relations Team. You will have responsibility for talking to colleagues on the phone and in person and communicating via email providing the full range of administrative support. You will also need experience of working with MS Office. The skills we are looking for are attention to detail, tact, patience, and accurate data entry, the ability to liaise with colleagues throughout the Hospital and beyond, excellent verbal and written communication skills with a professional and respectful manner. The ideal candidate will have a strong teamwork ethic, sense of accountability, and accompanied by an ability to work under time restraints and pressure at times. We will provide the necessary support to ensure your development within your role. ### Main duties of the job To work flexibly to provide comprehensive, high quality administrative support including for example; answering general queries, arranging meetings, taking and transcribing notes from employee relations investigations and hearings, and booking venues. Assist colleagues with workforce general process advice on; recruitment, pay, policies and procedures, annual leave and sickness with tact and sensitivity using your own judgement in how to proceed, seeking guidance where necessary. Use Workforce systems to check and where appropriate disseminate information. Deal with both internal and external correspondence to ensure that this is dealt with in a timely fashion in line with Department and Trust guidelines. Process data and documents, notes of meetings and transcribe minutes to high standard. ### About us Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. For a street view tour: https://royalpapworth.nhs.uk/virtual-tour ### Details - Date posted: 28 August 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Fixed term - Duration: 18 months - Working pattern: Full-time - Reference number: 175-2627-1956 - Job locations: Royal Papworth Hospital, Papworth Road, Cambridge Bio Medical Campus, Cambridge, CB2 0AY, United Kingdom ### Job responsibilities On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. ## Person Specification ### Experience **Essential** - Previous experience of working in a customer facing role - Experience of inputting accurate and timely data onto electronic systems - Experience of MS Word, Excel and PowerPoint - The ability to communicate basic or sensitive information to colleagues - The ability to pay close attention to detail in written and electronic communication and information storage - The ability to work as part of a multi-disciplinary team to ensure high-quality administrative support - Able to organise, prioritise and adjust own workload in relation to the priorities of a busy department on a daily basis - The ability to suggest & demonstrate changes to own practice - Demonstrates personal duty of care in relation to the safe use of equipment and other resources - Deal with situations in a sensitive manner - Maintains the quality in own work **Desirable** - Previous experience of working in the NHS - Previous experience of carrying out general admin procedures in reception/administration environment ### Qualifications **Essential** - Vocational Qualification at Level 3 or equivalent qualification or experience **Desirable** - Knowledge of HR systems and procedures ### Additional Criteria **Essential** - Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.