# Emergency Department Support Secretary > NHS job listing from Job Clerk for Blackpool Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/emergency-department-support-secretary/515117e8-6db2-46c5-8655-8d29e7ab4bf5 - **Markdown:** https://www.jobclerk.com/job/emergency-department-support-secretary/515117e8-6db2-46c5-8655-8d29e7ab4bf5.md ## Summary - **Status:** Live - **Employer:** Blackpool Teaching Hospitals NHS Foundation Trust - **Town:** Blackpool - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Band 3 - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full time 37.5 hpw) - **Closing date:** 2026-06-18T23:59:00.000Z - **Posted:** 2026-06-04T11:42:40.798Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Blackpool/Blackpool_Teaching_Hospitals_NHS_Foundation_Trust/Emergency_Department/Emergency_Department-v8017558 - **Application URL:** https://apps.trac.jobs/job-advert/8017558?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.blackpoolteachinghospitals.nhs.uk ## Job Content ### Job overview We are looking for an enthusiastic, well-motivated person to provide administration and secretarial support within  the Emergency Department.  Excellent written and verbal communication skills are essential, as is the ability to work within a team and use your own initiative. The successful applicant should be computer literate with an understanding of Word, Excel, Outlook, HISS and Nexus as well as have the ability to undertake clinical transcription from digital dictation.  The successful applicant would be expected to provide cover for other support staff, this will include answering telephone calls, consultant/doctors admin, emails, post, retrieval of case notes, and filing of clinical correspondence. A flexible, friendly approach is essential to this role. When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience. If a high number of applications are received the post may close earlier than advertised. ### Main duties of the job The role of the support secretary is to provide a comprehensive secretarial  service to the Consultants and their clinical team. The role comprises a wide range of specific duties and requires competence in clinical audio-typing, data processing, information technology, communication and organisational skills. An essential part of the role is the ability to manage and prioritise own workload without direct supervision. ### Detailed job description and main responsibilities Please see the Job Description for more details. The Support Secretary will provide administrative and secretarial services to consultants and their clinical teams within the Directorate of Emergency Access and Assessment (EAA) The post holder will be required to work with other  secretaries and provide cross cover during periods of staff absence. ## Job Details We are looking for an enthusiastic, well-motivated person to provide administration and secretarial support within the Emergency Department. Excellent written and verbal communication skills are essential, as is the ability to work within a team and use your own initiative. The successful applicant should be computer literate with an understanding of Word, Excel, Outlook, HISS and Nexus as well as have the ability to undertake clinical transcription from digital dictation. The successful applicant would be expected to provide cover for other support staff, this will include answering telephone calls, consultant/doctors admin, emails, post, retrieval of case notes, and filing of clinical correspondence. A flexible, friendly approach is essential to this role. When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience. If a high number of applications are received the post may close earlier than advertised. ## Job Description The role of the support secretary is to provide a comprehensive secretarial service to the Consultants and their clinical team. The role comprises a wide range of specific duties and requires competence in clinical audio-typing, data processing, information technology, communication and organisational skills. An essential part of the role is the ability to manage and prioritise own workload without direct supervision. ## Responsibilities Please see the Job Description for more details. The Support Secretary will provide administrative and secretarial services to consultants and their clinical teams within the Directorate of Emergency Access and Assessment (EAA) The post holder will be required to work with other secretaries and provide cross cover during periods of staff absence. ## Person Specification ### Skills and Ability **Essential** - Good audio typing skills - Good literacy and numeracy skills - Excellent organisational skills - Ability to follow simple instructions and procedures - Ability to work unsupervised - Ability to work under pressure - Willingness to be flexible to meet the demands of a busy department Self motivation - Diplomatic and tactful when dealing with members of the public - Efficient and enthusiastic - Must be able to use own initiative ### Experience and Knowledge **Essential** - Computer literate with experience of MS Office software - Substantial experience of working in a clerical/secretarial / admin role **Desirable** - Experience of communicating with members of the public - Advanced IT skills with working knowledge of the Trust’s PAS and Maxims - Medical terminology Effective communication skills, both verbal and written at all levels within the organisation - Previous experience working in the NHS - Knowledge of the Blackpool Way & Foundation Trust ### Education and Qualifications **Essential** - Education of 5 GCSE’s grades A-C or equivalent - A good command of the English Language - ECDL or IT qualification **Desirable** - NVQ Level 3 Business ## Documents - [job description (pdf, 456.6kb)](https://www.healthjobsuk.com/documents?vdoc=10348933) - [person specification (pdf, 728.3kb)](https://www.healthjobsuk.com/documents?vdoc=10303707) - [application guide booklet (pdf, 511.1kb)](https://www.healthjobsuk.com/documents?edoc=2617) - [guidance on pre-employment checks (pdf, 64.2kb)](https://www.healthjobsuk.com/documents?edoc=447) - [statement on recruitment of ex-offenders (pdf, 43.2kb)](https://www.healthjobsuk.com/documents?edoc=448) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.