# Emergency Department Receptionist

> NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/emergency-department-receptionist/ef62cc64-2c6a-439e-897a-d90c6099412c
- **Markdown:** https://www.jobclerk.com/job/emergency-department-receptionist/ef62cc64-2c6a-439e-897a-d90c6099412c.md

## Summary

- **Status:** Live
- **Employer:** James Paget University Hospitals NHS Foundation Trust
- **Location:** James Paget University Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Salary:** £25272.00
- **Contract type:** Permanent
- **Employment type:** Part time - 17.5 hours per week
- **Closing date:** 2026-09-08T07:00:00.000Z
- **Posted:** 2026-08-25T15:48:53.433Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8220827
- **Application URL:** https://apps.trac.jobs/job-advert/8220827?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.jpaget.nhs.uk

## Job Content

### Job overview

Receptionist - Emergency Department - Band 2

Emergency Care

An enthusiastic and self motivated individual is required to provide support to the Accident and Emergency Department on a part time basis.

The department operates a 24/7 service and the successful candidate will be required to work flexibly to meet the needs of the service. This will be on a rota basis and cover day, night, weekend and bank holiday shifts. Enhanced rates apply for unsocial hours.

### Main duties of the job

Applicants require excellent communication skills and the ability to work under pressure in a sensitive and highly pressurised environments. A minimum of 1 year’s previous experience as a receptionist/administrator with experience of customer services including responding to difficult customers is essential along with face to face working with the general public.

### Detailed job description and main responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Qualifications

**Essential**

- GCSE or equivalent at grade D or above in English and Mathematics

**Desirable**

- NVQ in Customer Care OCR/RSA III
- OCR 1 or equivalent in typing/word processing qualification

### Experience and knowledge

**Essential**

- Minimum of 1 year’s experience as a receptionist/administrator with experience of customer services including responding to difficult customers
- Experience of “face to face” working with the general public

**Desirable**

- Experience of working in a highly pressurised area

### Skills, abilities and competencies

**Essential**

- Good IT skills including the ability to undertake basic data collection/entry
- Excellent communication and telephone skills
- Ability to concentrate with frequent interruptions and able to change work direction at short notice

**Desirable**

- Knowledge of NHS IT systems e.g. IPM, EDIS

## Documents

- [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896)
- [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736)
- [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745)
- [apollo care start (pdf, 12.0mb)](https://www.healthjobsuk.com/documents?edoc=2895)
- [princes trust support (jpg, 422.2kb)](https://www.healthjobsuk.com/documents?edoc=2740)
- [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988)
- [job description and person specification (pdf, 802.3kb)](https://www.healthjobsuk.com/documents?vdoc=10529384)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.