# Emergency Department Receptionist (Band 3) > NHS job listing from Job Clerk for Airedale NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/emergency-department-receptionist-band-3/71737c64-239d-4458-85cc-e4c554b4e032 - **Markdown:** https://www.jobclerk.com/job/emergency-department-receptionist-band-3/71737c64-239d-4458-85cc-e4c554b4e032.md ## Summary - **Status:** Live - **Employer:** Airedale NHS Foundation Trust - **Location:** Airedale General Hospital - **Workplace type:** onsite - **Profession:** Receptionist - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pro rata per annum - **Contract type:** 12 months (Fixed Term) - **Employment type:** Part time - 30 hours per week (Mixture of shifts to cover a 24 hour shift pattern, including: Earlies 07:30-15:30, Days 08:00-16:00, Lates 14:00-22:00, and Nights - 21:30-07:30 (approx 3 per month) - **Closing date:** 2026-09-18T22:59:00.000Z - **Posted:** 2026-09-04T13:43:44.725Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Yorkshire/Keighley/Airedale_NHS_Foundation_Trust/Receptionist/Receptionist-v8192309 - **Application URL:** https://apps.trac.jobs/job-advert/8192309?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.airedale-trust.nhs.uk ## Job Content ### Job overview To provide a high quality 24 hour efficient and organised reception/administration service within the Emergency Department, ensuring all procedures are adhered to whilst working to the Trust Right Care values. Previous applicants need not re-apply Part time - 30 hours per week 12 month Fixed term contract ### Main duties of the job Reception and documentation of patients attending the Emergency department using the hospital computer system. Using own judgement to alert nursing/medical staff regarding patients conditions that may require urgent intervention. Checking clinical coding on prior to discharging patient records, ensuring any follow up referrals are deal with in accordance with the appropriate pathway. Communicate effectively and sensitively to distressed patients and relatives. Able to recognise and diffuse difficult situations as they arise, particularly at busy times, whilst retaining composure and willingness to assist. Provide support to the whole of the Urgent Care team and other members of the multi-disciplinary team both internal and external to the Trust General admin duties e.g. filing, dealing with telephone enquiries, scanning etc ### Detailed job description and main responsibilities For further details please see the attached job description and person specification attached to this advert. This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list. If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Significant and recent reception/office experience in a health care setting - Experience and full understanding of confidentiality policies/procedures - Experience in working shifts. Flexible and adaptable - Previous work in a busy pressurised and stressful environment - Experience in dealing with distressed patients/relatives - Experience in filing and scanning systems **Desirable** - Previous Emergency Department experience - Understanding appointment systems - Experience in working a 24/7 shift system, including nights - Information Governance/Data Security Training ### Qualifications **Essential** - ECDL/CLAIT or equivalent or SystmOne experience **Desirable** - IT skills e.g. Microsoft word, Outlook, Internet Explorer, Aireshare ## Documents - [links (pdf, 207.1kb)](https://www.healthjobsuk.com/documents?edoc=1669) - [ai statement (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2960) - [privacy notice (pdf, 70.0kb)](https://www.healthjobsuk.com/documents?edoc=1621) - [probation policy (pdf, 323.9kb)](https://www.healthjobsuk.com/documents?edoc=2588) - [applying for a job (pdf, 286.0kb)](https://www.healthjobsuk.com/documents?edoc=3022) - [values & behaviours (pdf, 681.3kb)](https://www.healthjobsuk.com/documents?edoc=1615) - [airedale welcome brochure (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2741) - [trust inclusion statement (pdf, 266.4kb)](https://www.healthjobsuk.com/documents?edoc=2502) - [information for applicants (pdf, 285.5kb)](https://www.healthjobsuk.com/documents?edoc=2587) - [airedale recruitment process guide (pdf, 142.4kb)](https://www.healthjobsuk.com/documents?edoc=1885) - [job description & person specification (pdf, 864.5kb)](https://www.healthjobsuk.com/documents?vdoc=10569350) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.