# Elective Admissions Team Leader > NHS job listing from Job Clerk for Royal United Hospitals Bath NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/elective-admissions-team-leader/5eb57e18-8cb1-4628-9472-7e78748f607d - **Markdown:** https://www.jobclerk.com/job/elective-admissions-team-leader/5eb57e18-8cb1-4628-9472-7e78748f607d.md ## Summary - **Status:** Live - **Employer:** Royal United Hospitals Bath NHS Foundation Trust - **Town:** Bath - **Region:** South West - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 Per Annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-06-01T14:19:34.668Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bath/Royal_United_Hospitals_Bath_NHS_Foundation_Trust/Senior_Booking_Coordinator/Senior_Booking_Coordinator-v8015681 - **Application URL:** https://apps.trac.jobs/job-advert/8015681?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ruh.nhs.uk ## Job Content ### Job overview In this role you will be making a difference by providing full, comprehensive support to the management of elective patient admissions, including the management of all clerical staff within the service across a given number of specialities. You will be liaising with clinicians and managers to ensure patient access targets are adhered to in accordance with Trust Policy and National Guidance. You'll be working independently within the team whilst providing line management support to the Senior/Booking Coordinators and Booking Assistants. There will be the opportunity to develop and implement improvements in the processes within Elective Admissions.  You will be monitoring progress of team members and ensuring that booking processes are adhered to. ### Main duties of the job Be responsible for the operational management of a given team of Booking Co-ordinators To ensure an appropriate level of admin and clerical support is maintained at all times by co-ordinating and monitoring requests for annual/study leave and managing sickness absences.  This will include maintaining accurate leave records for each staff member. To ensure that an adequate level of admin and clerical support is maintained at all times by co-ordinating and monitoring requests for annual / study leave and management sickness absence.  This may include cross cover between the Elective Admissions Team Leaders. Be involved in the recruitment of new staff (short-listing, interviewing and selection of candidate) Be involved in the initiation and subsequent training of newly appointed staff. Identify any performance management issues i.e. conduct, poor performance etc. Undertake staff appraisals in conjunction with the Elective Admissions Manager to identify development and training needs. Attend regular meetings with other Elective Admissions staff and ensure that information is cascaded to Senior/Booking Co-ordinators as required. ### Detailed job description and main responsibilities Please find attached to the vacancy a detailed person specification and job description for further information about this role. ## Job Details In this role you will be making a difference by providing full, comprehensive support to the management of elective patient admissions, including the management of all clerical staff within the service across a given number of specialities. You will be liaising with clinicians and managers to ensure patient access targets are adhered to in accordance with Trust Policy and National Guidance. You'll be working independently within the team whilst providing line management support to the Senior/Booking Coordinators and Booking Assistants. There will be the opportunity to develop and implement improvements in the processes within Elective Admissions. You will be monitoring progress of team members and ensuring that booking processes are adhered to. ## Job Description Be responsible for the operational management of a given team of Booking Co-ordinators To ensure an appropriate level of admin and clerical support is maintained at all times by co-ordinating and monitoring requests for annual/study leave and managing sickness absences. This will include maintaining accurate leave records for each staff member. To ensure that an adequate level of admin and clerical support is maintained at all times by co-ordinating and monitoring requests for annual / study leave and management sickness absence. This may include cross cover between the Elective Admissions Team Leaders. Be involved in the recruitment of new staff (short-listing, interviewing and selection of candidate) Be involved in the initiation and subsequent training of newly appointed staff. Identify any performance management issues i.e. conduct, poor performance etc. Undertake staff appraisals in conjunction with the Elective Admissions Manager to identify development and training needs. Attend regular meetings with other Elective Admissions staff and ensure that information is cascaded to Senior/Booking Co-ordinators as required. ## Responsibilities Please find attached to the vacancy a detailed person specification and job description for further information about this role. ## Person Specification ### Specific Skills **Essential** - Ability to communicate sensitively at all levels with patients, relatives and all staff including clinicians, this involves using diplomacy and tact. - Computer literate – able to use Microsoft Office packages effectively. - Ability to forward plan effectively with excellent organisational skills - Able to manage staff effectively so that their performance is maximised and appraise their performance when necessary - Demonstrable ability to deliver a high standard of customer service and quality when under pressu - Ability to approach work-related problems in a structured and analytical manner and to resolve problems and implement theory into practice. **Desirable** - Expert Knowledge of Millennium and Surginet ### Knowledge & Experience **Essential** - A minimum of 3 years recent experience working in a customer/patient focused environment within a healthcare setting - Significant experience of waiting list management and booking. - Experience of dealing with patient appointments over the telephone - Understanding and maintaining of patient confidentiality - Experience in dealing with patients and public on a day to day basis and able to communicate the appropriate messages and acknowledge their concerns - Experience of working in a fast paced changeable environment - Ability to work on own initiative, to analyse available information, to make appropriate decisions and recognise limitations of role and refer to appropriate post holders when necessary - Ability to prioritise own and others workload and deliver to tight deadlines. - Experience of imparting own knowledge (training) to others as part of staff orientation and on-going team development. **Desirable** - Previous experience of staff management - In-depth expert knowledge and understanding of the PTL process (Primary Targeting List) meeting all the PTL competencies. - An in-depth understanding of National Elective targets. ### Qualifications & Training **Essential** - Educated to GCSE/O Level or equivalent work experience **Desirable** - Experience of further development / first line management course ## Documents - [join the ruh (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=3030) - [elective booking team leader (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10301629) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.