# Elective Admissions Clerical Officer > NHS job listing from Job Clerk for East Lancashire Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/elective-admissions-clerical-officer/50aec209-106a-423d-bf63-e72af65544f4 - **Markdown:** https://www.jobclerk.com/job/elective-admissions-clerical-officer/50aec209-106a-423d-bf63-e72af65544f4.md ## Summary - **Status:** Live - **Employer:** East Lancashire Hospitals NHS Trust - **Town:** Blackburn - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** 12 months (12 month fixed term contract) - **Employment type:** Full time - 37.5 hours per week (Monday to Friday between 08:00 & 18:00 - various hours available) - **Closing date:** 2026-06-16T08:00:00.000Z - **Posted:** 2026-06-02T14:30:37.164Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Across_East_Lancashire_Sites/East_Lancashire_Hospitals_NHS_Trust/Surgical_Anaesthetics_Services/Surgical_Anaesthetics_Services-v7952390 - **Application URL:** https://apps.trac.jobs/job-advert/7952390?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.elht.nhs.uk ## Job Content ### Job overview We are looking for a person that has experience in a customer service environment and has a flexible approach to the needs of the service and enjoys working as part of a team and to be committed to the role to ensure a quality service is delivered. If you have a high level of motivation and willingness to learn you can expect a supportive environment and encouragement to learn and develop for future opportunities. ### Main duties of the job - Check patients details and demographics and ensure that Cerner is updated - On receipt of referral l into the department add all patients to the active waiting list - Book Pre-op assessment appointments as required - Contact patients to agree planned admission dates updating the relevant systems - Action and monitor healthcare communication - Send confirmation letters to patients ### Detailed job description and main responsibilities - Generate pre-admission lists and pre-operative assessment lists from the Patient - Check on Cerner that the appointment/procedure is still booked just prior to contact being made with patients/carers. - Adhere to the pre admission call process. Input, action all appointment outcomes on the healthcare communications service Document the outcome of the call and any questions asked by the patients - Telephone patients/carers to confirm we have their correct contact details and that they will be attending their pre-operative assessment appointment, inpatient or day-case procedures - Ensure all patients are treated with tact and sensitivity whilst maintaining confidentiality at all times - Contact GP surgeries to obtain correct contact details for patients that we have incorrect information for within our systems - Inform Elective Admission Clerks of all outcomes of telephone communication with patients so that any cancellations can be replaced to maintain maximum theatre utilisation ## Job Details We are looking for a person that has experience in a customer service environment and has a flexible approach to the needs of the service and enjoys working as part of a team and to be committed to the role to ensure a quality service is delivered. If you have a high level of motivation and willingness to learn you can expect a supportive environment and encouragement to learn and develop for future opportunities. ## Job Description Check patients details and demographics and ensure that Cerner is updated On receipt of referral l into the department add all patients to the active waiting list Book Pre-op assessment appointments as required Contact patients to agree planned admission dates updating the relevant systems Action and monitor healthcare communication Send confirmation letters to patients ## Responsibilities Generate pre-admission lists and pre-operative assessment lists from the Patient Check on Cerner that the appointment/procedure is still booked just prior to contact being made with patients/carers. Adhere to the pre admission call process. Input, action all appointment outcomes on the healthcare communications service Document the outcome of the call and any questions asked by the patients Telephone patients/carers to confirm we have their correct contact details and that they will be attending their pre-operative assessment appointment, inpatient or day-case procedures Ensure all patients are treated with tact and sensitivity whilst maintaining confidentiality at all times Contact GP surgeries to obtain correct contact details for patients that we have incorrect information for within our systems Inform Elective Admission Clerks of all outcomes of telephone communication with patients so that any cancellations can be replaced to maintain maximum theatre utilisation ## Person Specification ### Other **Essential** - Able to use own initiative and manage own workload - Able to keep information confidential - Ability to manage priorities whilst constant interruptions occur and be well organised in a busy environment ### Experience **Essential** - Considerable experience in an administrative role - IT skills including Microsoft office 365 ### Qualifications **Essential** - GCSE Maths and English level 4 or above or equivalent ## Documents - [privacy notice (pdf, 305.1kb)](https://www.healthjobsuk.com/documents?edoc=1761) - [person specification (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?vdoc=10342604) - [benefits of working at elht (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2405) - [ea clerical officer jan 22 (pdf, 168.4kb)](https://www.healthjobsuk.com/documents?vdoc=10232785) - [additional candidate information 2024 (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?edoc=2494) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.