# ED Receptionist

> NHS job listing from Job Clerk for George Eliot Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ed-receptionist/6fed6146-f846-4b24-88ff-bd6bea81fbb1
- **Markdown:** https://www.jobclerk.com/job/ed-receptionist/6fed6146-f846-4b24-88ff-bd6bea81fbb1.md

## Summary

- **Status:** Archived / closed
- **Employer:** George Eliot Hospital NHS Trust
- **Town:** Nuneaton
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £24,169 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (11.5 hour shifts days and nights)
- **Closing date:** 2025-07-07T23:59:00.000Z
- **Posted:** 2025-06-23T11:20:42.880Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Nuneaton/George_Eliot_Hospital_NHS_Trust/ED_Receptionist/ED_Receptionist-v7297923
- **Application URL:** https://apps.trac.jobs/job-advert/7297923?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.geh.nhs.uk

## Job Content

### Job overview

ED Receptionist

37.5 hours per week (11.5 hour shifts days and nights)

Permanent

Salary: £24,169 per annum

Closing Date: 7th July 2025

Interview Date: TBC

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

To provide an efficient reception support service to the Emergency Department, undertaking associate clerical duties and maintaining a caring and compassionate environment.

### Main duties of the job

To provide an efficient reception support service to the Emergency Department, undertaking associate clerical duties and maintaining a caring and compassionate environment.

### Detailed job description and main responsibilities

- To be able to work on your own under pressure and take responsibility regarding patient care in the Emergency Department.
- To book patients into the Emergency Department and printing of relevant paperwork.
- To photocopy Emergency Department documentation.
- Forwarding copied documentation to GP practices.
- To make clinic appointments.
- To ensure paperwork for clinics is collated.
- To work with Emergency Department computer systems, Lorenzo and clinical portal in accordance with Data Protection Act.
- To show compassion towards bereaved relatives and direct them to appropriate private area, informing nursing staff of their arrival.
- Deal with enquires, both by telephone and in person, taking appropriate action and ensuring that confidentiality or personal health data is maintained.
- Flexibility to cover annual leave and sickness.
- To participate in appropriate meetings.

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

## Job Details

ED Receptionist

37.5 hours per week (11.5 hour shifts days and nights)

Permanent

Salary: £24,169 per annum

Closing Date: 7th July 2025

Interview Date: TBC

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

To provide an efficient reception support service to the Emergency Department, undertaking associate clerical duties and maintaining a caring and compassionate environment.

## Job Description

To provide an efficient reception support service to the Emergency Department, undertaking associate clerical duties and maintaining a caring and compassionate environment.

## Responsibilities

For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.

## Person Specification

### Personal Qualities

**Essential**

- Demonstrate good communication skills during interview including  listening and positive body language.
- Demonstrate an insight in the needs of the organisation and  patients/carers and demonstrate the need for sensitivity and  diplomacy as required.
- Willing to cover for colleagues during times of absence, sometimes at  short notice

### Skills and Abilities

**Essential**

- To recognise the importance of punctuality
- Able to liaise & communicate with all disciplines
- Good communication and telephone skills
- Able to work as part of a team
- Conscientious and hard working
- Demonstrate understanding of patient confidentiality

### Experience and Knowledge

**Essential**

- Clerical experience
- Experience in Hospital
- Client/customer contact
- Alpha/numerical filing accuracy
- Displays good communication skills
- Organisational skills
- Understands confidentiality

### Qualifications and professional training

**Essential**

- Good standard of education
- Word processing skills

## Documents

- [job description (pdf, 624.3kb)](https://www.healthjobsuk.com/documents?vdoc=9534822)
- [functional requirement (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=9534824)
- [personal specification (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?vdoc=9534823)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
