# Duty Support Worker - Band 3 > NHS job listing from Job Clerk for Hertfordshire Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/duty-support-worker-band-3/de30d9a0-e364-4bee-891c-c4ec1b555c87 - **Markdown:** https://www.jobclerk.com/job/duty-support-worker-band-3/de30d9a0-e364-4bee-891c-c4ec1b555c87.md ## Summary - **Status:** Live - **Employer:** Hertfordshire Partnership University NHS Foundation Trust - **Location:** Kingsley Green - **Workplace type:** onsite - **Profession:** Care support worker - **Grade:** Band 3 - **Salary:** £27106.00 to £28850.00 - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-29T23:59:00.000Z - **Posted:** 2026-10-16T10:32:35.964Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8360794 - **Application URL:** https://apps.trac.jobs/job-advert/8360794?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hpft.nhs.uk ## Job Content ### Job overview We welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role. We have an exciting opportunity for a Community Mental Health Nurse to join our Adult Community Mental Health Services Team in South East Hertfordshire / Bishop's Stortford The area is well served with transport links to historic Hertfordshire and its glorious countryside as well as into London and beyond. We are looking for someone who is passionate about delivering care to Adults with mental health issues. Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country. We can offer you a competitive salary, staff benefits package, excellent career development and training that comes from working for Hertfordshire Partnership University NHS Foundation Trust. Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. We are on a “Good to Great” journey as we continue to innovate, improve, transform and deliver the very highest standards of care to the service users and communities that we serve. Please refer to the “Main Duties Of The Job”, “Detailed Job Description And Main Responsibilities” sections and the Job Description and Person Specification documents attached elsewhere for full details. ### Main duties of the job - To support our duty system working alongside our duty worker and duty manager - To work as part of a team which provides mental health services. - To focus directly on the needs of the service users using the Support Time and Recovery Model. - To work across service and/or care group boundaries as necessary. - To work within the Care Programmed Approach/Care Management process with a focus on Recovery Principles. - To provide support, give time and thus promote recovery. - To undertake carers assessment and support of carers identified in the team. - To liaise with other agencies and any other relevant professional, in consultation with the Senior STR Worker and Support Services Manager To provide regular and practical support to service users and their carers in developing and managing their dignity and independence. To liaise with external stakeholders and other non-statutory agencies. - To provide regular and practical support to service users and their carers in developing and managing their dignity and independence. - To liaise with external stakeholders and other non-statutory agencies. ### Detailed job description and main responsibilities - To support our duty system working alongside our duty worker and duty manager - To be responsible for providing the link into the care co-ordination process for an allocated number of individual service users. - To ensure service users engage effectively with the agreed Care Plan and access to appropriate services provided on a regular and consistent basis. - Positively promote independent living of service users within the community. - Provide support with daily living; “living ordinary lives”. - Help service users gain access to resources to include benefits and welfare rights. - Provide information on health promotion to service users. - Help to identify early signs of relapse by monitoring service user’s progress, level of functioning and mental state and alert the appropriate staff involved in the client’s care. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### PREVIOUS EXPERIENCE **Essential** - Ability to manage distressing and challenging situations ### QUALIFICATIONS/EDUCATION/TRAINING **Essential** - Good standard of education (to include Maths and English GCSE grade C or above – or equivalent) **Desirable** - NVQ in Health and Social Care - Experience of working with people with mental health conditions - Experience of working with people with dementia ## Documents - [jd and ps (pdf, 412.6kb)](https://www.healthjobsuk.com/documents?vdoc=10701052) - [refer a friend (pdf, 160.5kb)](https://www.healthjobsuk.com/documents?ddoc=2083) - [staff benefits (pdf, 888.5kb)](https://www.healthjobsuk.com/documents?ddoc=2165) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.