# Dual Diagnosis Support Worker > NHS job listing from Job Clerk for Cambridgeshire and Peterborough NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/dual-diagnosis-support-worker/d62691a8-06a3-496f-a609-12e3e6be3566 - **Markdown:** https://www.jobclerk.com/job/dual-diagnosis-support-worker/d62691a8-06a3-496f-a609-12e3e6be3566.md ## Summary - **Status:** Live - **Employer:** Cambridgeshire and Peterborough NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 27 hours per week - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-05-27T08:52:01.653Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Peterborough/Cambridgeshire_Peterborough_NHS_Foundation_Trust/Additional_Clinical_Services/Additional_Clinical_Services-v7942782 - **Application URL:** https://apps.trac.jobs/job-advert/7942782?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cpft.nhs.uk ## Job Content ### Job overview CPFT was chosen by NHS England as one of the national exemplar pilot sites for the redesign and transformation of primary and community mental health care. We know that there is a significant overlap between addictions and severe mental illness and undiagnosed, unmanaged mental health illness within this group of people makes recovery harder to achieve and maintain. Patients with a dual diagnosis often fail to get an initial diagnosis, or adequate treatment for their SMI, because they do not manage to attend appointments and, if they do manage to get a diagnosis, they do not easily follow treatment protocols. The Dual Diagnosis Outreach Team  operates as an outreach service and works flexibly with the service users and other agencies. Many of the people this team will be working with will be known to CGL Aspire but, there are also groups of adults in Peterborough who have problems with addiction and acknowledged but undiagnosed mental health problems, who do have not access to Aspire, or mental health care and who live on the streets. ### Main duties of the job To assist with data collection to continually enhance a quality service and meet key performance indicators as identified by commissioners and key stakeholders. Ensure all data is completed in a timely manner so that this can be collected from a central point within the team. Encourage service users to complete feedback for the service to enhance service development. Successful applicants will be strong team workers with demonstrable commitment and enthusiasm for working with stakeholders. This is an exciting opportunity to work with a busy and innovative team  whose aim is to enhance the chances of local people achieving and maintaining optimal mental health within Peterborough. ### Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To provide and receive routine information from the B6 MHPs in the Dual Diagnosis and Outreach team. To promote all methods of communication and be able to effectively communicate with clients, their carers, key stakeholders and partner organizations. To promote social inclusion and develop and maintain community networks. To take into account any communication difficulties facing the clients. To demonstrate a safe level of inter-personal skills when managing individuals with complex needs. To be able to accurately document support given and information given and received in clients clinical notes. To contribute to clinical meetings. To support clients with a range of practical support and information, including escorting them to appointments. Be aware of and understand the Clinical Governance framework. Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. *DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website ## Job Details CPFT was chosen by NHS England as one of the national exemplar pilot sites for the redesign and transformation of primary and community mental health care. We know that there is a significant overlap between addictions and severe mental illness and undiagnosed, unmanaged mental health illness within this group of people makes recovery harder to achieve and maintain. Patients with a dual diagnosis often fail to get an initial diagnosis, or adequate treatment for their SMI, because they do not manage to attend appointments and, if they do manage to get a diagnosis, they do not easily follow treatment protocols. The Dual Diagnosis Outreach Team operates as an outreach service and works flexibly with the service users and other agencies. Many of the people this team will be working with will be known to CGL Aspire but, there are also groups of adults in Peterborough who have problems with addiction and acknowledged but undiagnosed mental health problems, who do have not access to Aspire, or mental health care and who live on the streets. ## Job Description To assist with data collection to continually enhance a quality service and meet key performance indicators as identified by commissioners and key stakeholders. Ensure all data is completed in a timely manner so that this can be collected from a central point within the team. Encourage service users to complete feedback for the service to enhance service development. Successful applicants will be strong team workers with demonstrable commitment and enthusiasm for working with stakeholders. This is an exciting opportunity to work with a busy and innovative team whose aim is to enhance the chances of local people achieving and maintaining optimal mental health within Peterborough. ## Responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To provide and receive routine information from the B6 MHPs in the Dual Diagnosis and Outreach team. To promote all methods of communication and be able to effectively communicate with clients, their carers, key stakeholders and partner organizations. To promote social inclusion and develop and maintain community networks. To take into account any communication difficulties facing the clients. To demonstrate a safe level of inter-personal skills when managing individuals with complex needs. To be able to accurately document support given and information given and received in clients clinical notes. To contribute to clinical meetings. To support clients with a range of practical support and information, including escorting them to appointments. Be aware of and understand the Clinical Governance framework. Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. *DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website ## Person Specification ### Other **Essential** - Ability to travel independently around the Cambridgeshire and Peterborough area meeting required timescales. A full driving licence and access to a vehicle is essential. ### Education **Essential** - To have an understanding of mental health, learning disability, and substance misuse. - To have NVQ Level 3 and care certificate in care (or equivalent) or willingness to work towards this. **Desirable** - Certificate in Mental Health Awards Framework, level 2, NVQ II or equivalent. - Knowledge of current Mental Health Act - Knowledge of benefit and employment services - NVQ 1, 2 or 3 in health or social care or equivalent. ### Experience **Essential** - Experience of working autonomously and as part of a team - Experience of working with service users that have vulnerabilities - Experience of working with multiple agencies/ services to achieve the same goal - Experience of working with people challenged with mental health, homelessness and substance misuse ### Skills & Abilities **Essential** - Good written and verbal communication skills - Ability to motivate others - Good literacy and numeric skills - Good IT skills - Able to transport patients and travel with them on public transport. - An understanding of the importance of client carer involvement **Desirable** - Awareness of local services and community provision ## Documents - [cpft values (pdf, 114.7kb)](https://www.healthjobsuk.com/documents?edoc=1743) - [cpft benefits (pdf, 74.4kb)](https://www.healthjobsuk.com/documents?edoc=2967) - [cpft accommodation (pdf, 296.6kb)](https://www.healthjobsuk.com/documents?edoc=2805) - [cpft mindful employers (pdf, 51.3kb)](https://www.healthjobsuk.com/documents?edoc=1744) - [ddot support worker jdps (pdf, 400.6kb)](https://www.healthjobsuk.com/documents?vdoc=10233281) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.