# Domestic Supervisor - HHCS

> NHS job listing from Job Clerk for Hampshire Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/domestic-supervisor-hhcs/29dc97b6-f7b8-4aed-95db-697debf4f138
- **Markdown:** https://www.jobclerk.com/job/domestic-supervisor-hhcs/29dc97b6-f7b8-4aed-95db-697debf4f138.md

## Summary

- **Status:** Live
- **Employer:** Hampshire Hospitals NHS Foundation Trust
- **Location:** Basingstoke and North Hampshire Hospital
- **Workplace type:** onsite
- **Profession:** Domestic services supervisor
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (rotation 7 days per week including Bank Holidays.)
- **Closing date:** 2026-10-07T22:59:00.000Z
- **Posted:** 2026-09-23T14:21:31.499Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hampshire/BASINGSTOKE_HOSPITAL/Hampshire_Hospitals_NHS_Foundation_Trust/Facilities_Services/Facilities_Services-v8307173
- **Application URL:** https://apps.trac.jobs/job-advert/8307173?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.hampshirehospitals.nhs.uk

## Job Content

### Job overview

The post holder is responsible for the operational management and delivery of high-quality, patient-focused domestic services across Hampshire Hospitals Contract Services (HHCS) sites and premises. The post holder will lead the provision of Domestic, Hydration and associated support services, ensuring ensuring services consistently meet statutory requirements, National Standards of Healthcare Cleanliness, Trust policies and Key Performance Indicators (KPIs).

The post holder is required to assist the Service Lead in the day-to-day running of the domestic and soft facilities services team and undertaking general cleaning duties. They will ensure that staff are trained and equipped to deliver and actively maintain the high standards required.

We welcome drive and enthusiasm together with a flexible approach which supports staff through hands on working where required.

### Main duties of the job

- Lead and coordinate daily domestic operations across the HHCS managed areas, ensuring appropriate allocation of resources and maintaining service continuity across designated areas.
- Manage, develop and support the domestic team to deliver safe, compliant and high-quality cleaning services in line with Trust standards, policies and performance targets.
- Monitor service quality through audits, inspections and performance reporting to achieve agreed KPIs and standards.
- Oversee specialist cleaning programmes, ensuring effective planning, delivery and record keeping.
- Develop strong working relationships with wards, departments and key stakeholders to support operational requirements and continuous service improvement.
- Ensure effective workforce management through rota planning, attendance monitoring, recruitment support, performance management, appraisals and staff development.
- Oversee stock control, resource allocation and the timely reporting and resolution of maintenance, equipment and service-related issues.
- Maintain accurate operational records and management information, ensuring compliance with Trust procedures, governance requirements and statutory obligations.
- Promote a culture of safety, quality, accountability and continuous improvement, ensuring services contribute positively to patient experience, infection prevention and staff wellbeing.

### Detailed job description and main responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills & Ability

**Essential**

- Ability to communicate with staff, visitors and patients under challenging circumstances
- Ability to record details clearly and accurately
- Understanding of rota management and annual leave

**Desirable**

- Experience Leading a Team
- Conflict Resolution / Breakaway training

### Experience & Knowledge

**Essential**

- Knowledge of manual handling and health and safety regulations
- Knowledge of Infection Control procedures
- Experience of day to day supervision of staff
- Previous experience in a Domestic Service or similar public facing service
- To be able to use IT packages including Teams, Outlook, Excel and Word

**Desirable**

- Experience of working in a healthcare environment
- Awareness of COSHH regulations
- Experience of managing large teams

### Training & Qualifications

**Essential**

- Health and Safety Awareness
- Manual Handling Knowledge
- NVQ in Supervision or willing to take on development
- Level 1 standard Literacy and Numeracy Test on entry / or equivalent

**Desirable**

- BICSc Qualified
- Health and Safety Qualification
- Customer Care Training
- Dementia Training
- ESDL or similar IT Qualification

### Other Specific Requirments

**Essential**

- Physically fit enough to undertake duties / lifting, standing, twisting and bending movements activities safely
- Able to remain calm under pressure and in difficult situations
- Problem solver able to deal with difficult situations
- Able to prioritise workload
- Be a good communicator
- Be adaptable and willing to develop

**Desirable**

- Driving Licence
- Experience of using different IT devices

## Documents

- [hhft employee rewards & benefits (pdf, 723.8kb)](https://www.healthjobsuk.com/documents?edoc=900)
- [hhcs domestic supervisor job description (pdf, 1002.6kb)](https://www.healthjobsuk.com/documents?vdoc=10627093)
- [tackling climate change at hampshire hospitals (pdf, 4.9mb)](https://www.healthjobsuk.com/documents?edoc=2900)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
