# Divisional Support Assistant > NHS job listing from Job Clerk for East Kent Hospitals University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/divisional-support-assistant/bec71186-73b8-4b83-8cfb-1ade6f1e8915 - **Markdown:** https://www.jobclerk.com/job/divisional-support-assistant/bec71186-73b8-4b83-8cfb-1ade6f1e8915.md ## Summary - **Status:** Live - **Employer:** East Kent Hospitals University NHS Foundation Trust - **Town:** Canterbury - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-04T23:59:00.000Z - **Posted:** 2026-05-28T12:30:53.219Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Ashford/East_Kent_Hospitals_University_NHS_Foundation_Trust/Urgent_Emergency_Care/Urgent_Emergency_Care-v7941962 - **Application URL:** https://apps.trac.jobs/job-advert/7941962?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ekhuft.nhs.uk ## Job Content ### Job overview The role will support the Operations Manager in the day to day  operational management of Urgent and Emergency Care at the  William Harvey Hospital.  To be responsible for the organisation and maintenance of clinical staff rotas within Acute Medicine and Emergency Medicine . The post holder is required to uphold and model the Trust values in everything they do . We care about our patients and our people and are focused on providing outstanding , safe patient care and a positive work culture. We offer a full package of benefits, including a car lease  scheme; on-site childcare; generous annual leave in line with  NHS terms and conditions; high street and public transport  discounts; a 24/7 staff support service - and the little things  that make life easier, like on-site Amazon lockers and fresh fruit  and veg stalls ### Main duties of the job To be responsible for the organisation and maintenance of clinical staff rotas (paper based and  electronic) for Acute Medicine / Emergency Department staffing to ensure a safe and effective  service that is also cost effective. To support the administration and monitoring process for the Acute Medicine / Emergency  Department medical staffing annual leave/study leave for junior medical staff in accordance with  the Trust Leave Policy. To monitor the medical staff for the Acute Medicine / Emergency Department teams mandatory  training including implementing and maintaining a reminder system to allow teams to be made  aware in sufficient time of any upcoming training requirements. To collate, record and process locum claim forms in accordance with Standing Financial  Instructions for the trust.  Highlighting any current and future risks in rostering of clinical staff ensuring skill mix and all unfilled  shifts are filled or mitigated. To organise and participate in medical staffing induction programmes for Acute Medicine /  Emergency Department  To provide a comprehensive secretarial service to the Operational Manager for Acute and  Medical Staffing to ensure that all areas are safely staffed to ensure staff and patient safety at all times. ### Detailed job description and main responsibilities Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’. If you have further queries please don’t hesitate to contact the line manager using the contact details below. ## Job Details The role will support the Operations Manager in the day to day operational management of Urgent and Emergency Care at the William Harvey Hospital. To be responsible for the organisation and maintenance of clinical staff rotas within Acute Medicine and Emergency Medicine . The post holder is required to uphold and model the Trust values in everything they do . We care about our patients and our people and are focused on providing outstanding , safe patient care and a positive work culture. We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls ## Job Description To be responsible for the organisation and maintenance of clinical staff rotas (paper based and electronic) for Acute Medicine / Emergency Department staffing to ensure a safe and effective service that is also cost effective. To support the administration and monitoring process for the Acute Medicine / Emergency Department medical staffing annual leave/study leave for junior medical staff in accordance with the Trust Leave Policy. To monitor the medical staff for the Acute Medicine / Emergency Department teams mandatory training including implementing and maintaining a reminder system to allow teams to be made aware in sufficient time of any upcoming training requirements. To collate, record and process locum claim forms in accordance with Standing Financial Instructions for the trust. Highlighting any current and future risks in rostering of clinical staff ensuring skill mix and all unfilled shifts are filled or mitigated. To organise and participate in medical staffing induction programmes for Acute Medicine / Emergency Department To provide a comprehensive secretarial service to the Operational Manager for Acute and Medical Staffing to ensure that all areas are safely staffed to ensure staff and patient safety at all times. ## Responsibilities Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’. If you have further queries please don’t hesitate to contact the line manager using the contact details below. ## Person Specification ### Governance **Essential** - Upholds NHS Trust Values ### Skills and Experience **Essential** - Good interpersonal skills - Excellent Communication Skills - Computer literate - Ability to work effectively as part of a team - Ability to work effectively with demanding work - Can demonstrate a working understanding of Patient confidentiality - Managing complex workloads and competing demands - Attention to detail and able to use own initiative **Desirable** - Demonstrate ability to work within the needs of a changing service ### Qualifications and Training **Essential** - English Language GCSE or equivalent - degree or equivalent experience **Desirable** - Experience of working in the NHS ### Personal/Professional Attributes **Essential** - High level of computer skills including window based operating systems Email, Excel, and Word. - Full Understanding of data protection/confidentiality and Financial Operating Instruction **Desirable** - Knowledge of medical terminology ## Documents - [comm49-application-pack (pdf, 926.5kb)](https://www.healthjobsuk.com/documents?vdoc=10221369) - [job description and person specification (pdf, 514.3kb)](https://www.healthjobsuk.com/documents?vdoc=10328962) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.