# Divisional Governance Manager > NHS job listing from Job Clerk for Royal Cornwall Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/divisional-governance-manager/d261f845-14bc-4194-829b-05b13419222f - **Markdown:** https://www.jobclerk.com/job/divisional-governance-manager/d261f845-14bc-4194-829b-05b13419222f.md ## Summary - **Status:** Live - **Employer:** Royal Cornwall Hospitals NHS Trust - **Town:** Truro - **Region:** South West - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 pro rata per annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-17T23:59:00.000Z - **Posted:** 2026-06-03T08:21:53.885Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Truro/Royal_Cornwall_Hospitals_NHS_Trust/Governance/Governance-v7994345 - **Application URL:** https://apps.trac.jobs/job-advert/7994345?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalcornwall.nhs.uk ## Job Content ### Job overview This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin. This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly. Our Divisional Governance Manager in Clinical Support and Cancer Services is a key role in supporting our clinical colleagues to deliver safe, high quality care. Reporting to the Head of Clinical Administration and Governance this role will cover all aspect of governance and quality assurance including patient feedback, clinical audits, risk, governance and patient safety incidents across a large Division with a number of Specialties. Having a continuous improvement mindset is critical to being successful in this role. We want to celebrate where things go well and learn from when things don't go so well, sharing our learning Trust wide for the benefit of our patients. If you are passionate about all things governance then this is the perfect role for you! ### Main duties of the job This is a varied role, main duties will include (but are not limited to) the following: - Ensuring that all Divisional colleagues, both clinical and non-clinical,  are aware of their responsibilities and have appropriate access and training to support the timely reporting of incident, risks and health and safety matters - Providing expert advice, support and guidance on governance matters to Divisional colleagues - Being responsible for developing, reviewing and monitoring the complaints process within the Division to ensure that concerns raised by our patients are thoroughly reviewed and responded to in a timely manner - Continually review and develop the Divisions departmental audits and actively monito completion against the Divisions annual audit plan - Being responsible for ensure that the Trusts assurance process in relation to regulatory standards accurately reflect the position of the Division ### Detailed job description and main responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: - Identity Checks - Professional registration and qualification checks - Employment history and reference checks - Occupational Health clearance - Satisfactory Disclosure and Barring Service check - Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. ## Job Details This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin. This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly. Our Divisional Governance Manager in Clinical Support and Cancer Services is a key role in supporting our clinical colleagues to deliver safe, high quality care. Reporting to the Head of Clinical Administration and Governance this role will cover all aspect of governance and quality assurance including patient feedback, clinical audits, risk, governance and patient safety incidents across a large Division with a number of Specialties. Having a continuous improvement mindset is critical to being successful in this role. We want to celebrate where things go well and learn from when things don't go so well, sharing our learning Trust wide for the benefit of our patients. If you are passionate about all things governance then this is the perfect role for you! ## Job Description This is a varied role, main duties will include (but are not limited to) the following: Ensuring that all Divisional colleagues, both clinical and non-clinical, are aware of their responsibilities and have appropriate access and training to support the timely reporting of incident, risks and health and safety matters Providing expert advice, support and guidance on governance matters to Divisional colleagues Being responsible for developing, reviewing and monitoring the complaints process within the Division to ensure that concerns raised by our patients are thoroughly reviewed and responded to in a timely manner Continually review and develop the Divisions departmental audits and actively monito completion against the Divisions annual audit plan Being responsible for ensure that the Trusts assurance process in relation to regulatory standards accurately reflect the position of the Division ## Responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. ## Person Specification ### Qualities **Essential** - High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude - A commitment to improving patient safety and experience through an ability to sustain a clear performance focus on achieving demanding goals ### Experience **Essential** - Substantial previous experience and success in supporting and delivering the risk and clinical governance agenda including experience in risk management and audit techniques - Experience of co-ordinating project work, with a comprehensive knowledge of project principles, techniques and tools - Experience of policy and report drafting and formulation - Experience of applying root cause analysis methodology ### Qualifications **Essential** - Educated to degree level in relevant subject or equivalent qualification / significant equivalent experience **Desirable** - Clinical registration - Post graduate degree in management studies or equivalent experience - A Masters level qualification (or equivalent) or working towards, desirable, or equivalent experience - Prince 2 Foundation level or equivalent experience ### Knowledge, Skills and Abilities **Essential** - Proven ability to audit, investigate and analyse highly complex situations/problems where material is conflicting and drawn from multiple sources, developing and successfully implementing practical and workable solutions to address them - Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships. - Ability to act upon incomplete information, using experience to make Inferences and aid decision making - Well-developed leadership and influencing skills with the ability to negotiate, persuade, enthuse, motivate and involve individuals and teams, and have them understand the Trust’s performance expectations - Excellent inter-personal and communication skills with good listening skills **Desirable** - A good understanding of the changing NHS environment ## Documents - [job description (pdf, 567.6kb)](https://www.healthjobsuk.com/documents?vdoc=10343830) - [person specification (pdf, 120.7kb)](https://www.healthjobsuk.com/documents?vdoc=10343831) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.