# Divisional Administrator > NHS job listing from Job Clerk for Stockport NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/divisional-administrator/e9204624-6c57-489f-98f3-58a9e001bc0d - **Markdown:** https://www.jobclerk.com/job/divisional-administrator/e9204624-6c57-489f-98f3-58a9e001bc0d.md ## Summary - **Status:** Live - **Employer:** Stockport NHS Foundation Trust - **Town:** Stockport - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pro rata per annum - **Contract type:** Permanent - **Employment type:** Part time - 22 hours per week - **Closing date:** 2026-06-17T23:59:00.000Z - **Posted:** 2026-06-03T10:21:17.870Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Stockport/Stockport_NHS_Foundation_Trust/Women_Children/Women_Children-v8054832 - **Application URL:** https://apps.trac.jobs/job-advert/8054832?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.stockport.nhs.uk ## Job Content ### Job overview Divisional Administrator - 22 hour post An administrative role supporting the Dolphin out-patient department with clinic bookings and preparation and providing administrative support to the Division, including the Governance team. The role routinely involves working autonomously and using own judgement/ knowledge to support the smooth running of the service. To play a key role in dealing with enquiries from patients and staff members from both internal and  external organisations. ### Main duties of the job The postholder will be responsible for the following tasks: - - To support with the management of the out-patient waiting list for new and follow-up appointments,  escalating any potential issues - To arrange appointments as appropriate following clinical triage - To monitor and action the Dolphin out-patient mailbox as appropriate - Regular communication with patients with regards to their appointments, ensuring appointment letters  are sent within a timely manner - Actively manage patients who do not attend their appointment and seek further advice with regards to  rearranging appointments - To ensure that clinics are appropriately prepared in advance and available for the clinician - Communicate both verbally and in writing with external organisations - Provide direct support/  administrative service for the team, which can involve handling sensitive patient information, always  maintaining confidentiality - Triage calls from parents and other professionals – recording and escalating these calls as appropriate - Scanning of results and clinical correspondence - To provide clerical support to the Governance & Quality Team - To support in updating the W&C microsite for both Obstetrics & Gynaecology and Paediatrics & Neonates ensuring all information is available and up to date including patient information leaflets ### Detailed job description and main responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary Important Notice on Visa Sponsorship Eligibility Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration. We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK. ## Job Details Divisional Administrator - 22 hour post An administrative role supporting the Dolphin out-patient department with clinic bookings and preparation and providing administrative support to the Division, including the Governance team. The role routinely involves working autonomously and using own judgement/ knowledge to support the smooth running of the service. To play a key role in dealing with enquiries from patients and staff members from both internal and external organisations. ## Job Description The postholder will be responsible for the following tasks: - - To support with the management of the out-patient waiting list for new and follow-up appointments, escalating any potential issues - To arrange appointments as appropriate following clinical triage - To monitor and action the Dolphin out-patient mailbox as appropriate - Regular communication with patients with regards to their appointments, ensuring appointment letters are sent within a timely manner - Actively manage patients who do not attend their appointment and seek further advice with regards to rearranging appointments - To ensure that clinics are appropriately prepared in advance and available for the clinician - Communicate both verbally and in writing with external organisations - Provide direct support/ administrative service for the team, which can involve handling sensitive patient information, always maintaining confidentiality - Triage calls from parents and other professionals – recording and escalating these calls as appropriate - Scanning of results and clinical correspondence - To provide clerical support to the Governance & Quality Team - To support in updating the W&C microsite for both Obstetrics & Gynaecology and Paediatrics & Neonates ensuring all information is available and up to date including patient information leaflets ## Responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary Important Notice on Visa Sponsorship Eligibility Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration. We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK. ## Person Specification ### Skills **Essential** - - Minute taking - - Able to prioritise workload - - Advanced keyboard skills - - Flexible - - Positive approach to work ### Knowledge **Essential** - - Microsoft Word skills and experience - - Microsoft Excel skills and experience - - Knowledge of a full range of administrative and organisational abilities **Desirable** - - An understanding of Outpatient waiting lists - - Knowledge of Evolve, Advantis, patient administration systems or similar - - Understanding of 18 week pathways ### Experience **Essential** - - Previous secretarial / office experience - - Working as part of a team - - Maintaining confidentiality - - Problem solving **Desirable** - - Experiencing of working in a hospital - - Use of clinical information systems ### Education and Qualifications **Essential** - - 5 GCSE including English and Maths or equivalent experience **Desirable** - - ECDL ## Documents - [candidate pack (pdf, 310.3kb)](https://www.healthjobsuk.com/documents?edoc=2576) - [applicant guide (pdf, 224.4kb)](https://www.healthjobsuk.com/documents?edoc=1756) - [our behaviours - care (pdf, 218.6kb)](https://www.healthjobsuk.com/documents?edoc=1757) - [job description & person specification (pdf, 417.9kb)](https://www.healthjobsuk.com/documents?vdoc=10344603) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.