# Discharge Navigator

> NHS job listing from Job Clerk for Croydon Health Services NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/discharge-navigator/295700b5-fefc-4e69-82a8-f00032bc1a10
- **Markdown:** https://www.jobclerk.com/job/discharge-navigator/295700b5-fefc-4e69-82a8-f00032bc1a10.md

## Summary

- **Status:** Live
- **Employer:** Croydon Health Services NHS Trust
- **Town:** Thornton Heath
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £33,262 - £36,027 per annum inc of HCAS (outer)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (37.5 per week)
- **Closing date:** 2026-08-09T23:59:00.000Z
- **Posted:** 2026-07-21T23:02:38.562Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Discharge/Discharge-v8067246
- **Application URL:** https://apps.trac.jobs/job-advert/8067246?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.croydonhealthservices.nhs.uk

## Job Content

### Job overview

Discharge Navigator

Band 4

The post will close once we have received a sufficient number of applications

An exciting opportunity has arisen for an enthusiastic innovative, motivated and dynamic Discharge Navigator who will be working as part of a multi-professional Team to support the smooth running and co-ordination of discharge services.

The post holder will be responsible for facilitating safe and effective discharges of patients from hospital to a community setting through a multidisciplinary approach. They will coordinate assessments of patients needed and support the discharge plan. The post holder will be proactive in identifying concerns or issues that may delay effective discharges and work with the Integrated Discharge Team to overcome and limit these.

The successful candidate will work closely with all ward teams ensuring appropriate referrals are seen and made to local authorities and preventing unnecessary, avoidable delays for patient discharge.

This role will extend to support and ensure that patients who have been discharged feel supported and have received the support that was requested. You will need to have critical thinking skills and be able to communicate effectively. This role will be full time across 7 days so flexibility will be required.

Proposed Interview Date: TBC

### Main duties of the job

- Will be competent within their scope of practice and provide compassionate care and therapy to agreed quality standards.
- Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the Transfer of Care Hub Team ( TOCH), Ward Multi-Disciplinary Team (MDT) and Community partners, constructively challenging where appropriate, decisions with regards to discharge planning.
- To undertake baseline assessments in partnership with other members of the MDT and ensure that the patient is kept informed of their discharge plans at all times.
- Represent the Integrated discharge team at ward daily board rounds.
- Provide effective & timely communication of discharge actions using existing communication tools.
- Will be expected to undertake a range of duties without direct supervision but will be required to report back on those delegated duties to the ward team and case manager.
- Will be competent to work across multi- professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager.
- Promoting the use of the discharge lounge

### Detailed job description and main responsibilities

*** Please see the attached supporting document which contains more information about the role.******

## Person Specification

### EXPERIENCE

**Essential**

- Previous experience in caring/nursing setting (NVQ Level 3
- Experience in acute hospital environment
- IT Literate

### SKILLS/ABILITIES

**Essential**

- Ability to manage own caseload.
- Good time management & organisational skills.
- Ability to evaluate own performance, recognises own limitations.
- Flexible and open minded.
- Enthusiastic. Professional appearance

### KNOWLEDGE AND UNDERSTANDING

**Essential**

- Knowledge of patient administration systems (Cerner)
- Able to communicate effectively with a range of Stakeholders, patients, relatives and carers
- Understanding of how complex organisations work
- Able to work effectively as part of a team but also able to work under own initiative
- Able to take instruction from senior staff

**Desirable**

- Knowledge of spreadsheet use

### EDUCATION AND QUALIFICATIONS

**Essential**

- Education to GCSE standard to include English

## Documents

- [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725)
- [discharge navigator (pdf, 327.8kb)](https://www.healthjobsuk.com/documents?vdoc=10358232)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414)
- [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972)
- [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.