# Discharge Facilitator > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/discharge-facilitator/fd88eb85-4112-416a-a871-6d95193017c8 - **Markdown:** https://www.jobclerk.com/job/discharge-facilitator/fd88eb85-4112-416a-a871-6d95193017c8.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Facilitator - **Grade:** Band 6 - **Salary:** £45,953 - £54,254 per annum inc of HCAS (outer) - **Contract type:** Fixed term: 12 months (12 month Maternity cover) - **Employment type:** Full time - 37.5 hours per week (37.5 per week) - **Closing date:** 2026-10-24T22:59:00.000Z - **Posted:** 2026-10-13T15:00:40.739Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Discharge/Discharge-v8344276 - **Application URL:** https://apps.trac.jobs/job-advert/8344276?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview Discharge Facilitator Band 6 The post holder will be responsible for case managing and facilitating safe and effective discharges of patients from hospital to a community setting through a multidisciplinary approach. They will coordinate oversee Discharge Navigators within their sub-team, complete assessments of patients needs and support the discharge plan. The post holder will be proactive in identifying concerns or issues that may delay effective discharges and work with the Transfer Of Care Hub Team (TOCH) to overcome and limit these. The successful candidate will work closely with all ward teams ensuring appropriate referrals are seen and made to local authorities and preventing unnecessary, avoidable delays for patient discharge. This role will extend to support and ensure that patients who have been discharged feel supported and have received the support that was requested. You will need to have critical thinking skills and be able to communicate effectively. This role will be full time across 7 days so flexibility will be required. ### Main duties of the job - Will be competent within their scope of practice and provide compassionate care and therapy to agreed quality standards. - Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the Complex Discharge Team, Ward Multi-Disciplinary Team (MDT) and Community partners, constructively challenging where appropriate, decisions with regards to discharge planning. - To undertake baseline assessments, including Mental Capacity Assessments, Care Act assessments, in partnership with other members of the MDT and ensure that the patient is kept informed of their discharge plans at all times. - Represent the Transfer Of Care Hub Team at ward daily board rounds. - Provide effective & timely communication of discharge actions using existing communication tools. - Will be expected to undertake a range of duties without direct supervision but will be required to report back on those delegated duties to the ward team and case manager. - Will be competent to work across multi- professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager. - Promoting the use of the discharge lounge - Have supervisory responsibility for the Discharge Navigators ### Detailed job description and main responsibilities **********PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FURTHER INFORMATION REGARDING THIS POST********** ### Applicant requirements You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### EXPERIENCE **Essential** - Previous experience clinical role in discharge planning or equivalent. - Experience in acute hospital environment and experience of working in a multi-disciplinary team - Working under pressure to manage own workload and use initiative along with experience of developing strategies to manage time and workload effectively. - Experience of using evidenced-based practice and learning from audits or service review **Desirable** - Experience of working with health/social care databases (Cerner, Liquid Logic, Patienteer) - Worked in the discharge setting. ### SKILLS/ABILITIES **Essential** - Ability to manage own caseload, ability to multi-task, to make decisions, use initiative and work autonomously - Good time management & organisational skills with attention to details - Ability to evaluate own performance, recognises own limitations. - Demonstrable effective communication skills and negotiation skills, both verbal and written, including the communication of complex matters to staff, patients and carers - Ability to actively listen and consider all information before formulating an action or opinion. ### KNOWLEDGE AND UNDERSTANDING **Essential** - Knowledge of patient administration systems (Cerner). literate in IT system for patient information and communication. - Demonstrable expertise in discharge pathways. - Understanding of how complex organisations work. Advanced knowledge of systems and procedures pertaining to hospital discharge - Understanding of how complex organisations work and have difficulty conversations. - Able to work effectively as part of a team, take instruction from senior staff but also able to work under own initiative - Able to supervise to supervise and deputise **Desirable** - Knowledge of related legal frameworks for social and health care ### EDUCATION AND QUALIFICATIONS **Essential** - Education to Clinical Qualification or Social Work Qualification ## Documents - [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725) - [discharge facilitator (pdf, 616.3kb)](https://www.healthjobsuk.com/documents?vdoc=10668828) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.