# Directorate Support Manager > NHS job listing from Job Clerk for The Royal Wolverhampton NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/directorate-support-manager/990a135b-0b80-4043-8476-122a9f5916f4 - **Markdown:** https://www.jobclerk.com/job/directorate-support-manager/990a135b-0b80-4043-8476-122a9f5916f4.md ## Summary - **Status:** Live - **Employer:** The Royal Wolverhampton NHS Trust - **Town:** Wolverhampton - **Region:** Midlands - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-31T12:00:00.000Z - **Posted:** 2026-07-17T14:43:04.552Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Wolverhampton/The_Royal_Wolverhampton_NHS_Trust/Critical_Care_Service/Critical_Care_Service-v8095235 - **Application URL:** https://apps.trac.jobs/job-advert/8095235?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalwolverhampton.nhs.uk ## Job Content ### Job overview We are seeking an experienced and proactive individual to join our friendly and dedicated team.  This is an excellent opportunity for a motivated and organised individual with strong leadership and communication skills to play a key role in supporting the smooth running of our service.  The post holder will take the lead in coordinating and managing our anaesthetic staff rotas for services within the critical care group to maintain clinical standards and ensure compliance with working time directives and medical staff terms and conditions. This includes all grades and types of medical staff including medical trainees, Consultants and any clinical staff that participate within the anaesthetic rotas. The post holder will work closely with consultants and the directorate management team to co-ordinate clinical activities, ensuring all emergency and elective theatre sessions are created and available on the Patient Administration System (PAS), timely, accurate, and reflective of staffed and commissioned schedules including compliance with data quality parameters, taking independent action when necessary. The post holder will deputise in the absence of the Line Manager and ensure the continuity of the service. ### Main duties of the job To coordinate and manage medical staff rotas including on-call for all departments within the critical care and theatre service group to maintain clinical standards and ensure compliance with Working Time Directives and medical staff terms and conditions. To act as the first point of contact for all medical staff within the directorate and proactively deal with enquires from staff and external agencies in a professional manner to support the division in providing safe care to our patients. To be responsible for ensuring all rota gaps are clearly highlighted on our rota system, ensuring the Clinical Rota Convenor, Group Manager, Directorate Manager, Clinical Director and Consultant on call are appraised of the gaps to the service. To be responsible for sourcing interim cover where authorised. To be responsible for ensuring effective processes are in place for the production and distribution of the rota and the quality/accuracy of the rota to all essential parties. Co-ordinate the Induction programmes for incoming medical staff and ensure that clinical staff are being given fair opportunity to attend clinical activities relevant to their training programme. ### Detailed job description and main responsibilities To coordinate and manage medical staff rotas including on-call for all departments within the critical care and theatre service group to maintain clinical standards and ensure compliance with Working Time Directives and medical staff terms and conditions. To act as the first point of contact for all medical staff within the directorate and proactively deal with enquires from staff and external agencies in a professional manner to support the division in providing safe care to our patients. To be responsible for ensuring all rota gaps are clearly highlighted on our rota system, ensuring the Clinical Rota Convenor, Group Manager, Directorate Manager, Clinical Director and Consultant on call are appraised of the gaps to the service. To be responsible for sourcing interim cover where authorised. To be responsible for ensuring effective processes are in place for the production and distribution of the rota and the quality/accuracy of the rota to all essential parties. Co-ordinate the Induction programmes for incoming medical staff and ensure that clinical staff are being given fair opportunity to attend clinical activities relevant to their training programme. To manage workload prioritising as appropriate, ensuring urgent and important tasks are completed within required time scales. To be proactive in the identification of workload issues that affect clinical service provision and with the support of the Deputy Service Manager and Directorate Manager, develop and implement action plans to resolve the issues. To work as part of a group with other Team Leaders across the Trust to look at new ways of streamlining and improving administration teams as well as the introduction of innovative technologies Participate in the process of recruitment and selection of new team members short-listing, interview staff. To co-ordinate and manage Consultant annual leave requests. ## Person Specification ### Experience **Essential** - Excellent communication skills ### Qualifications **Essential** - NVQ level III or equivalent experience in a similar NHS role **Desirable** - Degree or equivalent experience ## Documents - [jd & ps (pdf, 912.5kb)](https://www.healthjobsuk.com/documents?vdoc=10388837) - [person spec (pdf, 912.5kb)](https://www.healthjobsuk.com/documents?vdoc=10388838) - [wolverhampton map (pdf, 600.9kb)](https://www.healthjobsuk.com/documents?edoc=2032) - [flexible working commitment (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2380) - [rwt professional standards (pdf, 95.4kb)](https://www.healthjobsuk.com/documents?edoc=3048) - [employee rewards booklet v.15 (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2083) - [rwt health & wellbeing offer (pdf, 945.6kb)](https://www.healthjobsuk.com/documents?edoc=3027) - [joint behavioural framework v1. 2024 (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=2858) - [nhs staff offer - national express (pdf, 963.3kb)](https://www.healthjobsuk.com/documents?edoc=2612) - [using ai when completing application forms (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=2969) - [transforming care together strategy 2026-2031 v4 (pdf, 2.8mb)](https://www.healthjobsuk.com/documents?edoc=2618) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.