Directorate Personal Assistant

Job overview

To provide a high quality and comprehensive Personal Assistant service to the Adult Community Services Directorate Management Team.

To deal with staff, managers, clinicians and external organisations in a professional and courteous manner, promoting a professional and efficient interface on behalf of the Adult Community Services Directorate.

To provide clerical support and maintain records.

To answer general first line queries.

To carry out administrative tasks.

To work to short deadlines whilst responding to changing priorities.

To work as part of a team to ensure an efficient and effective service is provided.

The post-holder will be accountable for their own actions and to manage their own workload.

The post-holder is expected to work flexibly and to multi-task to ensure high quality personal assistance and administrative support is provided at all times.

Main duties of the job

An exciting opportunity is available for an enthusiastic and experienced Personal Assistant to join the Adult Community Services Directorate, providing high‑quality administrative and organisational support to the Senior Management Team. This key role sits at the centre of a busy, diverse service, supporting leaders committed to delivering excellent patient care and advancing the Trust’s ambition for digitally enabled care closer to home.

The successful candidate will deliver a comprehensive and efficient PA service to the Group Management Team. This fast‑paced role requires exceptional organisational skills, professionalism, and the ability to work proactively within broad procedural guidelines.

You will support the delivery of the Trust Strategy by ensuring administrative processes, communication pathways and governance arrangements run smoothly. Responsibilities include diary coordination, preparing high‑quality documentation, managing enquiries, and ensuring information is accurate, timely and accessible.

The role also involves supporting governance processes, maintaining staff records, coordinating sickness reporting, producing reports and matrices, and assisting with project work delegated by the Service Support Manager and Senior Management Team.

You will help foster a culture aligned with Trust Values by modelling professionalism, kindness, inclusivity and continuous improvement.

Detailed job description and main responsibilities

Please refer to job description and person specification for a full detail of role and main responsibilities