# Digital Volunteer > NHS job listing from Job Clerk for Kingston Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-volunteer/cb51b3a9-7ecc-4e9c-af2a-4bccc4791eb1 - **Markdown:** https://www.jobclerk.com/job/digital-volunteer/cb51b3a9-7ecc-4e9c-af2a-4bccc4791eb1.md ## Summary - **Status:** Live - **Employer:** Kingston Hospital NHS Foundation Trust - **Town:** Kingston Upon Thames - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Contract type:** Voluntary: N/A - **Employment type:** Part time - 3 hours per week (3hrs per week: Shifts available 5 days a week (Mon-Fri)) - **Closing date:** 2026-07-14T23:59:00.000Z - **Posted:** 2026-06-16T10:43:02.181Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Kingston/Kingston_Richmond_NHS_Foundation_Trust/Volunteering/Volunteering-v8086609 - **Application URL:** https://apps.trac.jobs/job-advert/8086609?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kingstonhospital.nhs.uk ## Job Content Please note this role is for Kingston Hospital only.  This role will involve working closely with both inpatients and outpatients, assisting them with the initial setup of their Patient Portal account and providing ongoing support as they learn to navigate its features. By helping patients become familiar with this digital tool, you will be contributing to improved patient care, enhanced communication, and a more efficient patient experience. There are additional opportunities within this role to work as a Patient Portal Volunteer. Here you will play a key role in empowering patients to take control of their treatment and appointments at Kingston Hospital by helping them to access and navigate our online patient portal beyond the initial set up. The Patient Portal is designed to enhance communication between patients and their clinical teams, giving patients easy access to their appointments, results, and more. Essential Information: If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment). Please kindly note, you will be given a 20-minute assessment on the week commencing either the 27th July 2026  or 3rd August 2026 at Kingston Hospital. The Mandatory training for this role will be on Tuesday 15th September. Please only apply if you are able to attend the above dates. Please can you ensure you provide details for 2 references (one of which you have known for over 3 years) It is essential you provide an email address for each reference when submitting your application. Please note – you can provide a family friend but not a relative. Please ensure to bring the below I.D documents to your assessment otherwise we will not be able to proceed with your assessment on the day. A minimum of THREE individual forms of valid, current, and original identification are required. Please bring one document from group one (below) AND two documents from group two (Below): Group One: - UK Passport - EEA/Swiss Passport - Other passport with indefinite leave to remain - Other Passport - Biometric Residence permit - Driving Licence photo card (UK, IOM or CI) - Current EU Photo Driving Licence - EU national identity card - EU only Group Two: - Driving Licence photo card (UK, IOM or CI) - Current EU Photo Driving Licence - Driving licence - old-style paper licence (must be UK) - Bank statement (UK/EEA) - less than 3 months old - Utility bill - less than 3 months old (UK) - Utility bill - 2nd Supplier - less than 3 months old - Council Tax Statement – issued in the last 12 months - Mortgage statement (UK or EEA) must be a recognised lender and issued in the last 12 months. NB: If you are aged 16 - 19 years, in full time education and you are unable to provide two documents from group 2 above, the following ID options can be used: - Full UK birth certificate (A4 size original , not photocopy, containing mother and fathers details) - Letter from head teacher or college principal, confirming you are a student and containing your name, current address and date of birth, PLUS either an official exam certificate in your name or a National Insurance number letter. If you are unable to or have difficulty in providing the above evidence, please give us a call on 0208 934 3620 / 2549 ## Job Description Please note this role is for Kingston Hospital only. This role will involve working closely with both inpatients and outpatients, assisting them with the initial setup of their Patient Portal account and providing ongoing support as they learn to navigate its features. By helping patients become familiar with this digital tool, you will be contributing to improved patient care, enhanced communication, and a more efficient patient experience. There are additional opportunities within this role to work as a Patient Portal Volunteer. Here you will play a key role in empowering patients to take control of their treatment and appointments at Kingston Hospital by helping them to access and navigate our online patient portal beyond the initial set up. The Patient Portal is designed to enhance communication between patients and their clinical teams, giving patients easy access to their appointments, results, and more. Essential Information: If you are interested in more than 1 role, please submit your application on your initial preference (other roles can be discussed at assessment). Please kindly note, you will be given a 20-minute assessment on the week commencing either the 27th July 2026 or 3rd August 2026 at Kingston Hospital. The Mandatory training for this role will be on Tuesday 15th September. Please only apply if you are able to attend the above dates. Please can you ensure you provide details for 2 references (one of which you have known for over 3 years) It is essential you provide an email address for each reference when submitting your application. Please note – you can provide a family friend but not a relative. Please ensure to bring the below I.D documents to your assessment otherwise we will not be able to proceed with your assessment on the day. A minimum of THREE individual forms of valid, current, and original identification are required. Please bring one document from group one (below) AND two documents from group two (Below): Group One: UK Passport EEA/Swiss Passport Other passport with indefinite leave to remain Other Passport Biometric Residence permit Driving Licence photo card (UK, IOM or CI) Current EU Photo Driving Licence EU national identity card - EU only Group Two: Driving Licence photo card (UK, IOM or CI) Current EU Photo Driving Licence Driving licence - old-style paper licence (must be UK) Bank statement (UK/EEA) - less than 3 months old Utility bill - less than 3 months old (UK) Utility bill - 2nd Supplier - less than 3 months old Council Tax Statement – issued in the last 12 months Mortgage statement (UK or EEA) must be a recognised lender and issued in the last 12 months. NB: If you are aged 16 - 19 years, in full time education and you are unable to provide two documents from group 2 above, the following ID options can be used: Full UK birth certificate (A4 size original , not photocopy, containing mother and fathers details) Letter from head teacher or college principal, confirming you are a student and containing your name, current address and date of birth, PLUS either an official exam certificate in your name or a National Insurance number letter. If you are unable to or have difficulty in providing the above evidence, please give us a call on 0208 934 3620 / 2549 ## Documents - [functional form (docx, 14.8kb)](https://www.healthjobsuk.com/documents?vdoc=10379480) - [onboarding roadmap (pdf, 440.9kb)](https://www.healthjobsuk.com/documents?edoc=3006) - [digital volunteer role profile (pdf, 633.6kb)](https://www.healthjobsuk.com/documents?vdoc=10379479) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.