# Digital Support Technician > NHS job listing from Job Clerk for Worcestershire Acute Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-support-technician/1541c2c1-80f2-4fe0-b957-a693db22fcaf - **Markdown:** https://www.jobclerk.com/job/digital-support-technician/1541c2c1-80f2-4fe0-b957-a693db22fcaf.md ## Summary - **Status:** Live - **Employer:** Worcestershire Acute Hospitals NHS Trust - **Town:** Worcester - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £39,959 to £48,117 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-08-09T23:59:00.000Z - **Posted:** 2026-07-24T15:44:40.205Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9365-26-0584?employerCode=C9365 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9365-26-0584/pre-application-questions-pause?referrer=jobadvert&ref=C9365-26-0584 - **Employer website:** https://www.worcsacute.nhs.uk ## Job Content ### Job summary The successful candidate will play a key role in supporting, maintaining and developing the Trust's endpoint infrastructure, ensuring the reliable delivery of desktop, laptop, tablet and peripheral services across both clinical and corporate environments. Working closely with the Senior Digital Support Manager and external partners, the post holder will be responsible for the deployment, configuration and lifecycle management of endpoint devices, operating systems and applications, while supporting the Trust's migration to modern Microsoft technologies, including Microsoft 365, Windows 11 and cloud-based device management. The role requires strong technical expertise across endpoint management platforms such as Microsoft Intune, SCCM, Active Directory and related technologies, together with an understanding of cyber security, software deployment, Group Policy and configuration management. The post holder will provide technical leadership, contribute to infrastructure improvements and change initiatives, work collaboratively with third-party suppliers and internal teams, and ensure that endpoint services remain secure, resilient and aligned with the Trust's digital strategy. ### Main duties of the job The post holder will be responsible for supporting and developing the Trust's endpoint infrastructure, ensuring that desktop, laptop, tablet and peripheral devices are deployed, maintained and managed effectively across the organisation. They will provide expert technical support for endpoint technologies, operating systems and applications, contributing to the delivery of secure, reliable and modern digital services. Working closely with colleagues, suppliers and managed service partners, the post holder will lead on device configuration, software deployment, operating system upgrades, endpoint management, cyber security and configuration management. They will also contribute to infrastructure improvement projects, champion best practice, maintain technical documentation and support the continuous development of the Trust's digital workplace. ### About us Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them. We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyone We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer. DBS Checks and Costs Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs. ### Details - Date posted: 24 July 2026 - Pay scheme: Agenda for change - Band: Band 6 - Salary: £39,959 to £48,117 a year - Contract: Permanent - Working pattern: Full-time - Reference number: C9365-26-0584 - Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom ### Job responsibilities The Endpoint Engineer is responsible for supporting, maintaining and developing the Trust's endpoint infrastructure, ensuring the secure, reliable and efficient delivery of desktop, laptop, tablet and peripheral services across clinical and corporate environments. The post holder will manage the deployment, configuration and lifecycle of endpoint devices, operating systems and applications, while supporting the Trust's adoption of modern workplace technologies, including Microsoft 365, Windows 11 and cloud-based device management. Working as part of the Digital Infrastructure team, the post holder will provide technical expertise in endpoint management, software deployment, cyber security and configuration management, using technologies such as Microsoft Intune, SCCM, Active Directory and Group Policy. The role will contribute to digital transformation projects, support service improvements and work collaboratively with colleagues, managed service partners and third-party suppliers to ensure endpoint services remain secure, resilient and aligned with the Trust's digital strategy. ## Person Specification ### Experience **Essential** - Experience working within an IT support or infrastructure environment - Experience of endpoint deployment and configuration (e.g. desktops, laptops, tablets) - Experience of supporting Microsoft operating systems (Windows 10/11) - Experience of working with device and application management tools (e.g. SCCM, Intune, Active Directory) - Experience of working with users in a large organisational environment - Experience of troubleshooting complex technical issues and delivering resolutions **Desirable** - Experience within an NHS or healthcare environment - Experience of supporting Microsoft 365 migrations or upgrades - Experience of application packaging and deployment - Experience working with outsourced IT providers or third-party suppliers ### Qualifications **Essential** - Demonstrable training or experience in Microsoft technologies (e.g. Windows, M365) **Desirable** - Relevant Microsoft certifications (e.g. Endpoint Management, M365) ## Documents - [Person Spec (DOCX, 229 KB)](document:3003369) - [Job Description (DOCX, 241 KB)](document:3003370) - [DBS Applicant Costs Infomation (PDF, 154 KB)](document:3003371) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.