# Digital Infrastructure Technician > NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-infrastructure-technician/1ad5f809-1ae7-4713-8faa-7106a8629c98 - **Markdown:** https://www.jobclerk.com/job/digital-infrastructure-technician/1ad5f809-1ae7-4713-8faa-7106a8629c98.md ## Summary - **Status:** Live - **Employer:** Norfolk and Suffolk NHS Foundation Trust - **Town:** Norwich - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 gross per annum (pro rata) - **Contract type:** Fixed term: 12 months (or Secondment) - **Employment type:** Full time, Job share, Flexible working, 37.5 hours per week (Monday to Friday - Shifts of 8am to 4pm, 9am to 5pm or 7am-3pm (Maintenance Window). Will be expected to occasionally undertake out of hours work. May also be required to undertake On-Call (24/7)) - **Closing date:** 2026-07-19T23:59:00.000Z - **Posted:** 2026-06-30T14:00:59.053Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/ICT_Digital/ICT_Digital-v8121524 - **Application URL:** https://apps.trac.jobs/job-advert/8121524?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nsft.nhs.uk ## Job Content ### Job overview A vacancy has become available within the Infrastructure Team for a Digital Infrastructure Technician. This role offers an exciting opportunity to join a forward-thinking team of skilled technicians, dedicated to maintaining a robust, high-performing, and modern ICT infrastructure. The Digital Infrastructure Technician will play a key role in ensuring the stability, security, and efficiency of the NSFT Trust’s IT infrastructure. This position is responsible for the implementation, support, maintenance, monitoring, and continuous improvement of core digital systems, ensuring they operate reliably and effectively to meet the needs of the organisation. Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services. We would also consider applications from individuals interested in part-time secondment opportunities for this role, subject to service requirements. ### Main duties of the job The successful candidate will possess extensive experience in supporting and deploying a range of technologies, including but not limited to Microsoft server operating systems and applications, Cisco networking and telephony equipment, Azure cloud services, SQL databases and Veeam backup solutions. This role will also involve leading technical aspects of infrastructure projects, implementing new technologies, and demonstrating a proactive attitude toward learning and supporting emerging systems. We are seeking an individual who can quickly familiarise themselves with existing systems and respond effectively to diverse support needs. Strong communication skills, a practical and solution-focused approach to technical inquiries, and the ability to resolve issues efficiently are essential for success in this role. The successful candidate must hold a full valid UK driving licence and be willing to travel to various NSFT sites across Norfolk and Suffolk. Due to the importance of this role, the interview process will include four technical competency-based questions, followed by a 30-minute technical assessment to evaluate the candidate’s skills and suitability for the position. ### Detailed job description and main responsibilities In addition to operational duties, the post holder will actively participate in Digital Services projects, requiring strong organisational skills, initiative, and effective communication. A commitment to teamwork and continuous service improvement is essential, as the role directly supports the Trust’s goal of providing robust, high-performing digital systems that enable excellent service delivery for all end users. Applicants must hold a minimum of one industry-recognised technical ICT qualification, such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE), along with ITILv4 Foundation certification. Candidate must be educated to degree level standard in any ICT subject or equivalent qualification or experience. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! ## Job Details A vacancy has become available within the Infrastructure Team for a Digital Infrastructure Technician. This role offers an exciting opportunity to join a forward-thinking team of skilled technicians, dedicated to maintaining a robust, high-performing, and modern ICT infrastructure. The Digital Infrastructure Technician will play a key role in ensuring the stability, security, and efficiency of the NSFT Trust’s IT infrastructure. This position is responsible for the implementation, support, maintenance, monitoring, and continuous improvement of core digital systems, ensuring they operate reliably and effectively to meet the needs of the organisation. Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services. We would also consider applications from individuals interested in part-time secondment opportunities for this role, subject to service requirements. ## Job Description The successful candidate will possess extensive experience in supporting and deploying a range of technologies, including but not limited to Microsoft server operating systems and applications, Cisco networking and telephony equipment, Azure cloud services, SQL databases and Veeam backup solutions. This role will also involve leading technical aspects of infrastructure projects, implementing new technologies, and demonstrating a proactive attitude toward learning and supporting emerging systems. We are seeking an individual who can quickly familiarise themselves with existing systems and respond effectively to diverse support needs. Strong communication skills, a practical and solution-focused approach to technical inquiries, and the ability to resolve issues efficiently are essential for success in this role. The successful candidate must hold a full valid UK driving licence and be willing to travel to various NSFT sites across Norfolk and Suffolk. Due to the importance of this role, the interview process will include four technical competency-based questions, followed by a 30-minute technical assessment to evaluate the candidate’s skills and suitability for the position. ## Responsibilities In addition to operational duties, the post holder will actively participate in Digital Services projects, requiring strong organisational skills, initiative, and effective communication. A commitment to teamwork and continuous service improvement is essential, as the role directly supports the Trust’s goal of providing robust, high-performing digital systems that enable excellent service delivery for all end users. Applicants must hold a minimum of one industry-recognised technical ICT qualification, such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE), along with ITILv4 Foundation certification. Candidate must be educated to degree level standard in any ICT subject or equivalent qualification or experience. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! ## Person Specification ### Other **Essential** - Full UK Driving License ### Skills **Essential** - The ability to work within strict guidelines and deadlines - Willingness to learn and continue to learn new technical skills, where appropriate ### Experience **Essential** - Providing infrastructure support within a large multisite/location environment - Working with project managers for delivery of infrastructure projects ### Qualifications **Essential** - Educated to degree level standard in any ICT subject or equivalent qualification or experience - An industry recognised Technical ICT qualification e.g. Cisco Certified Network Associate (CCNA), Microsoft Certified Systems Engineer (MCSE) - ITILv4 Foundation **Desirable** - Specialist industry technical qualifications from major vendors including: Cisco, VMWare, Microsoft, SQL, Solarwinds, Veeam ## Documents - [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863) - [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028) - [nsft digital infrastructure technician job description (pdf, 456.4kb)](https://www.healthjobsuk.com/documents?vdoc=10417787) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.