# Digital Infrastructure Manager > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-infrastructure-manager/9031e70f-70e4-4162-851f-0151b1a55f1a - **Markdown:** https://www.jobclerk.com/job/digital-infrastructure-manager/9031e70f-70e4-4162-851f-0151b1a55f1a.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Manager - **Grade:** Band 8 - **Salary:** £63,665 - £70,887 per annum incl HCAS (Outer) - **Contract type:** Fixed term: 9 months (Out of hours) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-17T22:59:00.000Z - **Posted:** 2026-09-03T10:24:40.462Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Thornton_Heath/Croydon_Health_Services_NHS_Trust/Digital_Infrastructure_Manager/Digital_Infrastructure_Manager-v8235111 - **Application URL:** https://apps.trac.jobs/job-advert/8235111?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview The Digital Infrastructure Manager will be responsible for and be proactive in ensuring that the Trust’s infrastructure including data centres, servers, networks, storage and related systems are robust, resilient and high performing to meet the evolving needs of the Trust. The role will manage the server, network, and telecoms teams and will work in partnership with the IT service desk, desktop team, application support team, digital portfolio office (P3O) and other stakeholders. The post holder will work closely with the Assistant Director of Infrastructure and Architecture and the Digital Portfolio Office to ensure infrastructure work programmes are co-ordinated and complimentary. With a customer-centred mind-set, effective management of stakeholders is an essential part of this role including relationship with project / programme teams, partners and suppliers. To deliver a responsive, effective, secure and resilient infrastructure service, the post holder will proactively maintain IT infrastructure including configuration, patching, security, connectivity, backup and associated documentation. The post holder will ensure that underlying infrastructure supports our clinical and corporate systems and align with our strategic objective The post holder will identify, mitigate and manage infrastructure related risks. They will ensure IT disaster recovery and IT business continuity plans are kept up-to-date ### Main duties of the job Infrastructure Operations - Lead the delivery of network, server, telecoms and infrastructure services. - Manage the full lifecycle of infrastructure assets, including planning, implementation, maintenance, upgrades, and retirement. Security, Governance and Compliance - Ensure infrastructure services meet security and compliance requirements. - Work closely with Cyber Security and Information Governance teams. Service Management - Lead infrastructure support teams in accordance with ITIL best practice. - Ensure incidents, requests, problems, and changes are effectively managed and documented. Business Continuity and Disaster Recovery - Develop and maintain infrastructure continuity and disaster recovery plans. - Ensure regular testing and validation of recovery procedures. Financial Management - Support budget development and capital planning. - Develop business cases and investment proposals. Leadership and People Management - Provide line management for server and network engineering teams. - Conduct appraisals, objective setting, and performance reviews. Strategic Planning and Service Development - Develop operational and strategic infrastructure roadmaps. - Forecast future capacity and technology requirements. - Identify risks, dependencies, and resource needs. Stakeholder Engagement - Build strong relationships with clinical, operational, and corporate stakeholders. - Present complex technical information to senior leadership audiences. ### Detailed job description and main responsibilities Please refer to the attached job description for a more detailed information about the associated post ## Person Specification ### EXPERIENCE **Essential** - Substantial experience as a senior manager within a complex IT operations environment, managing IT infrastructure technical resources - Significant experience in data centre technologies and managing enterprise LANs, WANs, VPNs, SANs - Significant experience of working with a range of internal and external stakeholders. - Significant experience of managing budgets - Experience in IT business continuity management and disaster recovery - IT performance management monitoring / reporting **Desirable** - Business case development. ### SKILLS/ABILITIES **Essential** - Ability to provide and receive highly complex / sensitive information and take necessary steps - Ability to make judgements on multi-stranded or complex IT problems, which may have no precedent or where there are conflicting opinions. - High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner - Ability to develop, maintain and monitor information systems to support innovation initiatives - Leadership, vision, strategic thinking and planning with highly developed political skills - Ability to work on own initiative and organise staff workload; working to tight and changing deadlines - Ability to make decisions autonomously, when required, on challenging issues ### KNOWLEDGE AND UNDERSTANDING **Essential** - Extensive knowledge and technical understanding of IT infrastructure components and technologies - Good understanding of technological advances in healthcare and industry - Practical understanding of ITIL best practice and application to the delivery of IT infrastructure services. - Knowledge of Service Level Agreements including development and management **Desirable** - NHS experience. - Business case development ### EDUCATION AND QUALIFICATIONS **Essential** - Master’s degree or equivalent relevant experience of working at a senior level in IT - ITIL Foundation - PRINCE2 Foundation - Evidence of continuous relevant professional development **Desirable** - Management qualification - ITIL Intermediate qualification - Member of the British Computer Society ## Documents - [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725) - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [onboarding roadmap (chs) (pdf, 92.7kb)](https://www.healthjobsuk.com/documents?ddoc=2449) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) - [b8a digital infrastructure manager (pdf, 367.3kb)](https://www.healthjobsuk.com/documents?vdoc=10545861) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.