# Digital Communications Officer > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-communications-officer/d44036a8-edd6-4e9c-b43f-bb554c2e09c2 - **Markdown:** https://www.jobclerk.com/job/digital-communications-officer/d44036a8-edd6-4e9c-b43f-bb554c2e09c2.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £32,557 - £39,631 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday - Friday) - **Closing date:** 2026-07-01T23:59:00.000Z - **Posted:** 2026-06-18T14:03:37.858Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Communications/Communications-v8064845 - **Application URL:** https://apps.trac.jobs/job-advert/8064845?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview Cardiff and Vale University Health Board has made a strong commitment to a set of values including being open and honest in the way it conducts itself. It expects the values of the organisation to be lived out and to influence the culture and behaviour of the organisation. Communications and engagement are critical to the organisation setting the tone at the top and this post-holder will play a key role in enabling those values to be communicated widely. The post-holder will be expected to deliver content and mechanisms for dialogue between staff across the organisation; influence behaviour change amongst staff and the public through communication; and to provide the public with clear information whether that is service change, a major incident or how to access services. The post holder will also be expected to create platforms and advise on digital content which recognises and celebrates staff and UHB achievements to the benefit of the local population and wider health service as a means of valuing staff, sharing good practice and building confidence in the UHB as a healthcare provider and employer of choice. The ability to produce video content for social media channels is essential for this role. ### Main duties of the job - Plan digitally based communication activities that are responsive to internal staff and external customers, balancing the need for proactive service development and the reactive demand of operational responsibilities. - Manage own video production workflow including allocation of tasks, setting targets and priorities to ensure the effective and efficient delivery of the video production work. This may need altering in response to an urgent request. - Lead on video production activities including concept development, script writing, pre- production and post production. - Influence and persuade committees and staff on appropriate digital communication approaches. - Input digital elements to communication plans. Make recommendations and deliver digital communication solutions to social marketing, encouraging behavioural change that will have a positive effect on the lives of individuals and the health service. - Provide professional communication advice on digital promotional materials and content. - Monitor use of digital channels (owned sites) and trends/positioning and sentiment more widely and escalate issues of serious reputational threat suggest ideas of redress to senior colleagues. - Undertake tasks including writing and editing digital content, taking basic photos, planning, shooting and editing basic videos, and basic graphic design for promotional materials. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Job Details Cardiff and Vale University Health Board has made a strong commitment to a set of values including being open and honest in the way it conducts itself. It expects the values of the organisation to be lived out and to influence the culture and behaviour of the organisation. Communications and engagement are critical to the organisation setting the tone at the top and this post-holder will play a key role in enabling those values to be communicated widely. The post-holder will be expected to deliver content and mechanisms for dialogue between staff across the organisation; influence behaviour change amongst staff and the public through communication; and to provide the public with clear information whether that is service change, a major incident or how to access services. The post holder will also be expected to create platforms and advise on digital content which recognises and celebrates staff and UHB achievements to the benefit of the local population and wider health service as a means of valuing staff, sharing good practice and building confidence in the UHB as a healthcare provider and employer of choice. The ability to produce video content for social media channels is essential for this role. ## Job Description Plan digitally based communication activities that are responsive to internal staff and external customers, balancing the need for proactive service development and the reactive demand of operational responsibilities. Manage own video production workflow including allocation of tasks, setting targets and priorities to ensure the effective and efficient delivery of the video production work. This may need altering in response to an urgent request. Lead on video production activities including concept development, script writing, pre- production and post production. Influence and persuade committees and staff on appropriate digital communication approaches. Input digital elements to communication plans. Make recommendations and deliver digital communication solutions to social marketing, encouraging behavioural change that will have a positive effect on the lives of individuals and the health service. Provide professional communication advice on digital promotional materials and content. Monitor use of digital channels (owned sites) and trends/positioning and sentiment more widely and escalate issues of serious reputational threat suggest ideas of redress to senior colleagues. Undertake tasks including writing and editing digital content, taking basic photos, planning, shooting and editing basic videos, and basic graphic design for promotional materials. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Skills **Essential** - Strong communication skills – both written and oral – to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders. Ability to convey complex information clearly and concisely to a wide range of audience, tailored to their needs. ### Experience **Essential** - Previous experience of working in a communications team. Evidence of providing communication services across digital channels with video creation across a range of channels. ### Qualifications **Essential** - Educated to degree level in relevant field (communications, digital communications, or IT), or equivalent level of work experience including practical knowledge and experience of methods and approaches as they relate to digital communications and public relations. ### Special Knowledge **Essential** - Digital video and audio editing software. Experience of clinical video production. Experienced in the use of Image manipulation software ## Documents - [jdps english (pdf, 537.7kb)](https://www.healthjobsuk.com/documents?vdoc=10379560) - [sdmp cymraeg (pdf, 500.0kb)](https://www.healthjobsuk.com/documents?vdoc=10355804) - [oh form- ig ffurflen (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?vdoc=10379559) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.