# Digital Clinical Systems Facilitator (Fixed Term)

> NHS job listing from Job Clerk for Sirona care & health CIC.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/digital-clinical-systems-facilitator-fixed-term/4704e267-31e4-48f0-9b07-3c9564dbeaa3
- **Markdown:** https://www.jobclerk.com/job/digital-clinical-systems-facilitator-fixed-term/4704e267-31e4-48f0-9b07-3c9564dbeaa3.md

## Summary

- **Status:** Live
- **Employer:** Sirona care & health CIC
- **Location:** Sirona care & health, Badminton Rd Office, 2nd Floor
- **Workplace type:** onsite
- **Profession:** Facilitator
- **Grade:** Band 5
- **Salary:** £32,073 - £39,043 per annum, pro rata
- **Contract type:** 12 months (and a 6-month Fixed Term Contract)
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-10-27T23:59:59.999Z
- **Posted:** 2026-10-13T07:44:20.652Z
- **Source information URL:** https://www.healthjobsuk.com/job/Yate/Sirona_care_health_CIC/Clinical_Systems/Clinical_Systems-v8331237
- **Application URL:** https://apps.trac.jobs/job-advert/8331237?ShowJobAdvert=&feedid=9002
- **Employer website:** https://sirona-cic.org.uk/

## Job Content

### Job overview

We are looking to recruit a Digital Clinical Systems Facilitator to join our Digital Clinical Systems Team.

The team provide clinical system support to end users adding data to electronic patient records across Sirona which covers community-based healthcare across BNSSG (Bristol, North Somerset and South Glos).

The role is part home based, connecting with end users via phone or Microsoft teams. We also support end users at multiple different sites across BNSSG, so having a clean driving license and access to a car is essential.

You will work within the Digital department and work alongside our IT Service Desk, Desktop Engineers, IT Training, Business Intelligence teams.

We have both a 12month and a 6month contract available.

### Main duties of the job

You will be expected to communicate effectively with our systems users; approach workload with a flexible attitude; meet face-to-face with end-users on large projects; support with hardware and digital clinical systems such as EMIS, Connecting Care, and Adastra; implement new processes/systems; deliver training.

If you feel you possess these skills and have a “can do” attitude then please apply to join our friendly and forward-thinking team.

### Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role. If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

### Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

## Person Specification

### Qualifications and Training

**Essential**

- A good standard of education in English, Math and IT or business studies to A-level or equivalent (e.g. HNC, foundation course etc.).
- Intermediate or advanced Excel skills.
- Intermediate or advanced Visio skills.
- Experience of business process mapping.
- Valid driving license and own transport.

**Desirable**

- Project or change management qualification.
- ISEB business analysis qualification or equivalent experience.
- ITIL foundation or above qualifications.
- Evidence of on-going technical or systems development.

### Skills, Experience and Knowledge

**Essential**

- Ability to train users either in person or over the telephone.
- Significant relevant experience working in a customer facing role.
- Experience of working on a big project.
- Experience of working with mobile devices.
- Working in a client facing environment.

**Desirable**

- Able to demonstrate creativity in utilising different communication methods to engage stakeholders.
- Experience working with EMIS.
- Knowledge of implementing new processes/systems.
- Experience of configuring systems in a similar health care setting.
- Experience of training end users in clinical or other systems.

## Documents

- [employees benefits (pdf, 4.3mb)](https://www.healthjobsuk.com/documents?ddoc=2102)
- [application guidance (pdf, 352.4kb)](https://www.healthjobsuk.com/documents?ddoc=2466)
- [digital clinical systems facilitator job description (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?vdoc=10654198)

## Agent Notes

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