# Digital Business Analyst > NHS job listing from Job Clerk for Northumbria Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-business-analyst/cfede48a-b5a9-4cad-b023-5203da6caea3 - **Markdown:** https://www.jobclerk.com/job/digital-business-analyst/cfede48a-b5a9-4cad-b023-5203da6caea3.md ## Summary - **Status:** Live - **Employer:** Northumbria Healthcare NHS Foundation Trust - **Location:** Northumbria Healthcare Manufacturing and Innovation Hub, Seaton Delaval - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week (Hybrid working (2 days in the office per week)) - **Closing date:** 2026-09-01T22:59:00.000Z - **Posted:** 2026-08-18T09:50:39.713Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Seaton_Delaval/Northumbria_Healthcare_NHCT_Northumbria_Healthcare_NHS_Foundation_Trust/Digital_Services/Digital_Services-v8137129 - **Application URL:** https://apps.trac.jobs/job-advert/8137129?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northumbria.nhs.uk ## Job Content ### Job overview The Digital Business Analyst will play a key role in supporting the successful delivery of digital products, services and improvements across Northumbria Healthcare. Working within an Agile, multidisciplinary team, the post holder will analyse how technology can enhance patient experience, streamline clinical and operational processes, and enable new ways of working. This role involves working closely with clinical staff, operational teams and patients to understand current pathways, identify opportunities for digital transformation, and develop clear requirements and user stories for the development team. The post holder will contribute to business case development, benefits realisation, and process mapping activities, ensuring that digital solutions are aligned to Trust priorities and deliver measurable value. The successful candidate will have strong analytical skills, experience of digital change projects, excellent stakeholder engagement capabilities, and the ability to communicate complex information to a non-technical audience. ### Main duties of the job - Analyse and evaluate existing business processes to identify opportunities for improvement and digital transformation. - Understand stakeholder objectives, gather and document business requirements, and identify potential benefits, risks and solution options. - Produce high‑quality analysis outputs including business cases, process maps, requirements documentation and benefits assessments. - Convert requirements into clear and testable user stories, supporting the development team through delivery and iteration. - Model current and future workflows using appropriate techniques, ensuring alignment and agreement from subject matter experts. - Support Agile project delivery, participating in ceremonies and contributing to backlog refinement. - Communicate complex technical issues, analysis outputs and risks to stakeholders in a clear and accessible way. - Support colleagues through knowledge sharing, mentoring and contributing to the continuous improvement of Business Analysis practices. - Identify risks, issues and impacts associated with changes, escalating appropriately. - Engage with clinicians, operational teams and patients to ensure digital solutions meet real‑world needs. ### Detailed job description and main responsibilities ### Business Analysis & Process Improvement - Analyse and evaluate business processes, identifying alternative solutions and assessing feasibility. - Model "as‑is" and "to‑be" processes using recognised techniques, resolving stakeholder concerns and achieving consensus. - Gather and interpret complex, often heterogeneous data from multiple sources to support decision‑making. - Create impact assessments for proposed changes, analysing operational, technical and process implications. - Lead or support the creation of business cases, providing clear evidence, benefits and rationale for digital improvements. ### Stakeholder Engagement & Communication - Build strong working relationships with a wide range of stakeholders including clinical staff, service users, managers and suppliers. - Communicate complex technical concepts and analytical findings in accessible ways tailored to the audience. - Facilitate workshops, interviews and discussions to elicit requirements and validate proposed solutions. - Navigate sensitive or contentious discussions, particularly around competing priorities or service change. ### Agile Delivery & Requirements Management - Work as part of an Agile multidisciplinary team to support the design, development and delivery of digital solutions. - Convert stakeholder requirements into well‑structured user stories, acceptance criteria and backlog items. - Support the development team during delivery, providing clarification and helping resolve issues or defects. - Contribute to backlog refinement and sprint planning, ensuring work is accurately defined and prioritised. ### Reporting, Quality & Governance - Produce timely and accurate reports on analysis outputs, performance indicators and project progress. - Escalate risks and issues identified through analysis activities. - Ensure documentation standards are maintained and artefacts are appropriately controlled. - Support the development of policies, processes and continuous improvement initiatives within Digital Services. ### Professional & Organisational Contribution - Mentor and support fellow analysts, contributing to a culture of collaboration and knowledge sharing. - Evaluate emerging technologies and digital solutions to inform future opportunities. - Uphold Trust values and comply with standards relating to infection control, safeguarding, risk management and health & safety. - Deliver duties in line with NHS digital readiness expectations, demonstrating strong digital literacy. ## Person Specification ### Qualifications **Essential** - In-depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement acquired through degree or equivalent plus additional knowledge acquired through training and relevant experience, such as product ownerships training, scrum master or project management. **Desirable** - Agile certifications ### Experience and knowledge **Essential** - Knowledge and extensive practical experience in Digital projects using a variety of Business Analysis tools and techniques - Strong stakeholder engagement skills, requirement gathering and functional/nonfunctional specifications - Experience of working in an Agile environment and the creation/refinement of backlog items - Proven experience of working successfully with a development team **Desirable** - Working knowledge of the NHS and national developments and policy initiatives - Experience as a scrum master, running effective agile ceremonies - Product Ownership Experience ## Documents - [guidance for applicants (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=2867) - [northumbria privacy policy (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?edoc=1899) - [adm8540 jd&ps digital business analyst (pdf, 341.9kb)](https://www.healthjobsuk.com/documents?vdoc=10545920) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.