# Digital Advanced Network and Telecoms Engineer > NHS job listing from Job Clerk for East and North Hertfordshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/digital-advanced-network-and-telecoms-engineer/5331e844-a06d-4b63-8378-286e143c2532 - **Markdown:** https://www.jobclerk.com/job/digital-advanced-network-and-telecoms-engineer/5331e844-a06d-4b63-8378-286e143c2532.md ## Summary - **Status:** Live - **Employer:** East and North Hertfordshire NHS Trust - **Town:** Stevenage - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (On call rota required, 1 in 3 weeks) - **Closing date:** 2026-07-07T23:59:00.000Z - **Posted:** 2026-06-23T10:01:21.353Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/East_North_Hertfordshire_Teaching_NHS_Trust/Digital_Specialist_Networks_Telecom/Digital_Specialist_Networks_Telecom-v8062420 - **Application URL:** https://apps.trac.jobs/job-advert/8062420?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.enherts-tr.nhs.uk ## Job Content ### Job overview We are recruiting for a Digital Advanced Network and Telecoms Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will support monitoring and reporting on all telecoms systems, network switches and devices, maintaining patching levels and documenting action plans for resolution. You will be responsible for working with the project lead on any new projects/programmes and any BAU upgrades/projects from a 3rd line perspective. You will support the delivery of new and changed network and telecoms services. To continually help improve the efficiency of the Digital Department and in turn provide a more efficient service to the Trust. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ### Main duties of the job Provide advice and assist the Digital Networks and Telecoms Lead within the organisation and ensure effective delivery of network and telecoms services. Provide advice and assist the Digital Networks and Telecoms Lead to ensure that quality implementation and support service are provided, while conforming to NHS, government and/or industry standards. Work as part of the on call out of hours rota for networks and telecom’s team. Provide support to trust projects, delivering against an agreed work plan. Ensure that all network and telecoms hardware and software meet security requirements identified by the Trust, the NHS and other pertinent organisations. Review helpdesk support calls to identify repetitive problems that could be resolved by developing a solution to improve the efficiency of support services. Contribute to the creation and development of a “Knowledge base” ensuring that it is updated regularly so that problems that have been solved in the past are completed effectively and efficiently in the future without having to develop a solution to the problem again. Participate in team, project or any other meetings where it is appropriate for a member of the Digital Networks and Telecoms team to attend. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Job Details We are recruiting for a Digital Advanced Network and Telecoms Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will support monitoring and reporting on all telecoms systems, network switches and devices, maintaining patching levels and documenting action plans for resolution. You will be responsible for working with the project lead on any new projects/programmes and any BAU upgrades/projects from a 3rd line perspective. You will support the delivery of new and changed network and telecoms services. To continually help improve the efficiency of the Digital Department and in turn provide a more efficient service to the Trust. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ## Job Description Provide advice and assist the Digital Networks and Telecoms Lead within the organisation and ensure effective delivery of network and telecoms services. Provide advice and assist the Digital Networks and Telecoms Lead to ensure that quality implementation and support service are provided, while conforming to NHS, government and/or industry standards. Work as part of the on call out of hours rota for networks and telecom’s team. Provide support to trust projects, delivering against an agreed work plan. Ensure that all network and telecoms hardware and software meet security requirements identified by the Trust, the NHS and other pertinent organisations. Review helpdesk support calls to identify repetitive problems that could be resolved by developing a solution to improve the efficiency of support services. Contribute to the creation and development of a “Knowledge base” ensuring that it is updated regularly so that problems that have been solved in the past are completed effectively and efficiently in the future without having to develop a solution to the problem again. Participate in team, project or any other meetings where it is appropriate for a member of the Digital Networks and Telecoms team to attend. ## Responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Person Specification ### Skills **Essential** - Ability to manage competing priorities and work effectively under pressure - Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues - Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. - Use technology and tools effectively in managing infrastructure and operations areas ### Knowledge **Essential** - Excellent technical knowledge of network and telecoms operating systems and configuration (e.g., CDP, VLAN, IOS, Fortinet, spanning tree, LLDP, routing, WIFI. Switching, subnetting - Strong understanding of networking principles, including TCP/IP, DNS, and DHCP - In-depth knowledge of firewall security, patch management, and layer 3 switches - Up-to-date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings ### Previous Experience **Essential** - Previous experience in similar roles - Experience managing network and telecoms infrastructure in a complex, high-availability environment - Experience working with network and telecoms technology and OEMs such as Cisco, Sophos firewall, Huawei, Fortinet, 8x8, Avaya, MPLS, HSCN, WIFI, Netcall. - Strong experience of network hardware maintenance, including upgrades and component replacements **Desirable** - T experience gained in Acute healthcare setting ### Qualifications / Training **Essential** - Degree in Computer Science, Information Technology, or a related field, or equivalent experience - Relevant technical certifications (e.g., Cisco, Fortinet, Sophos firewall, CompTIA network+, 8x8, SolarWinds or equivalent experience) - Knowledge of hosted SIP trunk telephony - Knowledge of PSTN telephony ## Documents - [showcasing our teaching commitment (pdf, 5.0mb)](https://www.healthjobsuk.com/documents?edoc=2905) - [must read guidance notes - application forms (pdf, 91.9kb)](https://www.healthjobsuk.com/documents?edoc=549) - [policy statement - recruitment of ex-offenders (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=551) - [guidance on secondments for internal applicants (pdf, 101.3kb)](https://www.healthjobsuk.com/documents?edoc=2748) - [digital advanced network and telecoms engineer applicant pack (pdf, 704.8kb)](https://www.healthjobsuk.com/documents?vdoc=10396506) - [guidance notes for applicants - how your data is used and stored (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=550) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.