# Diagnostic Appointment Administrator > NHS job listing from Job Clerk for King's College Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/diagnostic-appointment-administrator/92333e25-34c6-4bb0-b181-1a161d27627a - **Markdown:** https://www.jobclerk.com/job/diagnostic-appointment-administrator/92333e25-34c6-4bb0-b181-1a161d27627a.md ## Summary - **Status:** Live - **Employer:** King's College Hospital NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-29T23:59:00.000Z - **Posted:** 2026-06-15T15:12:29.051Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Kings_College_Hospital_NHS_Foundation_Trust/Radiology/Radiology-v8027509 - **Application URL:** https://apps.trac.jobs/job-advert/8027509?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kch.nhs.uk ## Job Content ### Job overview We are seeking a proactive and patient-focused individual to deliver a comprehensive appointment booking service and oversee the smooth operation of all radiology reception desks. The successful candidates will ensure that desk activities are managed efficiently and in line with departmental protocols. This role requires a strong commitment to patient care, aligning with both departmental standards and the national booking programme. The post holders must possess a thorough understanding of radiology investigations, booking procedures, and relevant information systems to support seamless service delivery. ### Main duties of the job While prior NHS experience is desirable, it is not essential. The ideal candidate will demonstrate: - Excellent interpersonal and communication skills, including a professional telephone manner - Strong IT proficiency, with knowledge of Epic systems considered an advantage - A flexible approach to working, with the ability to collaborate effectively across teams and with patients - Confidence in working independently as well as part of a team - The ability to manage a high-volume workload, prioritise tasks, and meet strict deadlines - Attention to detail and resilience under pressure This is a fast-paced and demanding role, providing a dedicated booking service for the Radiology Department. ### Detailed job description and main responsibilities General The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. - To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. - We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued. - At King’s we are a kind, respectful team: Kind. We show compassion and understanding and bring a positive attitude to our work Respectful. We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional - To observe and maintain strict confidentiality of personal information relating to patients and staff. - To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. - This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. - All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. - Everyone is responsible for promoting inclusion no matter their role or team. At King’s, we want to create an environment where everyone feels valued, respected and welcomed ## Job Details We are seeking a proactive and patient-focused individual to deliver a comprehensive appointment booking service and oversee the smooth operation of all radiology reception desks. The successful candidates will ensure that desk activities are managed efficiently and in line with departmental protocols. This role requires a strong commitment to patient care, aligning with both departmental standards and the national booking programme. The post holders must possess a thorough understanding of radiology investigations, booking procedures, and relevant information systems to support seamless service delivery. ## Job Description While prior NHS experience is desirable, it is not essential. The ideal candidate will demonstrate: Excellent interpersonal and communication skills, including a professional telephone manner Strong IT proficiency, with knowledge of Epic systems considered an advantage A flexible approach to working, with the ability to collaborate effectively across teams and with patients Confidence in working independently as well as part of a team The ability to manage a high-volume workload, prioritise tasks, and meet strict deadlines Attention to detail and resilience under pressure This is a fast-paced and demanding role, providing a dedicated booking service for the Radiology Department. ## Responsibilities General The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post. To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations. We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued. At King’s we are a kind, respectful team: Kind. We show compassion and understanding and bring a positive attitude to our work Respectful. We promote equality, are inclusive and honest, speaking up when needed Team. We support each other, communicate openly, and are reassuringly professional To observe and maintain strict confidentiality of personal information relating to patients and staff. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication. Everyone is responsible for promoting inclusion no matter their role or team. At King’s, we want to create an environment where everyone feels valued, respected and welcomed ## Person Specification ### Skills and Competencies **Essential** - Ability to deal with sensitive information with tact and diplomacy - Ability to work independently, to manage and prioritise own workload. - Ability to work as part of a multidisciplinary team (Team Player) - Flexibility to organise and respond quickly to changes. ### Knowledge and Experience **Essential** - Experience of working in an administrative environment. - Ability to multitask and work in a fast-paced healthcare environment. - Excellent communication and interpersonal skills **Desirable** - Understanding of Patient Access Targets - Proficiency in Epic, Patient tracking lists and Work-queues ### Education & Qualifications **Essential** - Educated to GCSE level or equivalent, with Grade C or above in English and Maths. ## Documents - [denmark hill site map (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=606) - [princess royal (pruh) site map (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=607) - [agenda for change salary 26-27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=3032) - [visa and sponsorship information (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?edoc=2817) - [band 3 diagnostic appointment administrator jdps (pdf, 752.3kb)](https://www.healthjobsuk.com/documents?vdoc=10314669) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.