# Deputy Operations Manager - Clinical > NHS job listing from Job Clerk for Royal Papworth Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/deputy-operations-manager-clinical/2a6c529b-9fb0-44a4-9d46-48070ef4b3a1 - **Markdown:** https://www.jobclerk.com/job/deputy-operations-manager-clinical/2a6c529b-9fb0-44a4-9d46-48070ef4b3a1.md ## Summary - **Status:** Live - **Employer:** Royal Papworth Hospital NHS Foundation Trust - **Location:** Royal Papworth Hospital - **Workplace type:** onsite - **Profession:** Operations manager - **Grade:** Band 8 - **Salary:** £57528.00 to £64750.00 - **Contract type:** Fixed-Term - **Employment type:** Full-time - **Closing date:** 2026-10-21T22:59:59.999Z - **Posted:** 2026-10-08T15:01:01.855Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9175-26-0301 - **Application URL:** https://papworth.tal.net/vx/candidate/apply/2032?instant=apply - **Employer website:** https://www.royalpapworth.nhs.uk ## Job Content ### Job summary We are seeking an exceptional Deputy Operations Manager for Clinical Administration to join our divisional leadership team on a fixed term / secondment basis until 31 March 2027. We are seeking a dynamic and motivated Deputy Operations Manager to lead our Booking, Secretarial and Outpatient teams and help deliver exceptional patient care across a range of specialist services. Working closely with clinical and operational leaders, you will play a key role in ensuring patients receive timely access to care, delivering performance against national standards, and driving continuous service improvement. This is an exciting opportunity to influence strategic and operational priorities, lead transformational change, and develop innovative solutions in a fast-paced, highly specialised healthcare environment. We are looking for a collaborative and resilient leader with strong operational management experience, excellent communication skills, and a passion for improving services for patients and staff. If you thrive on challenge, enjoy leading teams, and want to help shape the future of services within a world-renowned hospital, we would love to hear from you. This role will include some out of hours and weekend working. For an informal chat contact Laurence Fisher, Operations Manager -- Clinical Administration. ### Main duties of the job The Deputy Operations Manager will provide operational leadership for the Booking, Secretarial and Outpatient teams, ensuring the delivery of safe, effective and efficient services across multiple specialties. You will work in partnership with clinical, nursing and operational colleagues to manage performance against access and waiting time standards, improve patient pathways, oversee workforce planning, and ensure the delivery of commissioned activity within available resources. You will lead service development and transformation initiatives, contribute to business and capacity planning, manage budgets and resources, and support the delivery of cost improvement and efficiency programmes. The role will also involve analysing performance data, managing risks, investigating incidents and complaints, implementing quality improvements, and building effective relationships with internal and external stakeholders. We are looking for a proven operational manager with experience of NHS service delivery, line management, performance management, RTT/PTL processes, and leading teams through change, with the ability to influence, motivate and deliver sustainable improvements. The role is based at the Kingfisher House, Huntingdon, with a requirement to work at Royal Papworth Hospital, Cambridge Biomedical Campus. ### About us Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. For a street view tour: https://royalpapworth.nhs.uk/virtual-tour ### Details - Date posted: 08 October 2026 - Pay scheme: Agenda for change - Band: Band 8a - Salary: £57,528 to £64,750 a year - Contract: Fixed term - Duration: 5 months - Working pattern: Full-time - Reference number: 175-2627-2032 - Job locations: Kingfisher House, Huntingdon, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, Cambridge, PE29 6FH, United Kingdom ### Job responsibilities On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. ## Person Specification ### Experience **Essential** - Senior Operational Management experience and a good understanding of the drivers and constraints around effective bed management and formal line management of teams. - Experience of working in a specialist or acute NHS setting - Good leadership skills and able to influence sustained change - Proven track record in the line management of staff - Proven management and leadership skills - Experience in service development - Experience in budget management - Experience of managing capacity or team workloads - Experience in RTT and PTL management - Be proficient in the use of Microsoft products word, excel and Powerpoint - Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases - Excellent communication skills, both written and verbal - Ability to problem solve - Ability to present meaningful data to a wide ranging audience - Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working - Ability and willingness to support equality and value diversity in the workplace - Effectively prioritise own work and those of others - Operates as a team leader and role model **Desirable** - NHS experience - Major Incident Management and Business Continuity awareness ### Qualifications **Essential** - Management or professional qualification at post-graduate level or equivalent experience - Evidence of continuing education and development - Excellence interpersonally; articulates creative, self-aware, controlled and confident including good performance under stress with the ability to think and operate tactically - Innovative, pro-active, resourceful and self-motivated with a good understanding of IT and systems - Ability to meet the fundamental aspects of the role. And be able to work flexibly **Desirable** - Management qualification and silver standard major incident training ### Additional Criteria **Essential** - As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion. - Willingness to travel - Flexible approach to working hours ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.