# Deputy Manager

> NHS job listing from Job Clerk for Sheffield Health and Social Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/deputy-manager/4516f5d7-e287-4a38-98e9-3c8cab811dc0
- **Markdown:** https://www.jobclerk.com/job/deputy-manager/4516f5d7-e287-4a38-98e9-3c8cab811dc0.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Health and Social Care NHS Foundation Trust
- **Town:** Sheffield
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Manager and corporate
- **Grade:** Band 6
- **Salary:** Dependant on experience
- **Contract type:** 12 months (Please seek confirm autorisation from your manager that you can be released from your post for the period of the secondment.)
- **Employment type:** Part time - 30 hours per week (This could be four full days or five short days)
- **Closing date:** 2026-06-24T23:59:00.000Z
- **Posted:** 2026-06-03T07:21:30.988Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Health_Partnership_University_NHS_Foundation_Trust/Mental_Health_Education/Mental_Health_Education-v8053924
- **Application URL:** https://apps.trac.jobs/job-advert/8053924?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.shsc.nhs.uk

## Job Content

### Job overview

Are you passionate about Leadership and Mental Health? Are you driven to ensure provision is  of high quality?

We are seeking a friendly and focussed Team Deputy Manager to join our dedicated team where our focus is to provide psycho-education to those who experience mental health difficulties.

The team is seeking someone who is a visible, confident, operational leader for STEP, focussing on the day to day management and leadership of the service alongside the Team Manager.

We offer a positive and quality mental health provision to the people of Sheffield. This includes the development and facilitation of courses within our core contract with Sheffield City Council whilst supporting the work model into the Primary and Community Mental Health Team (PCMH).

You will have the unique opportunity to support the Team Manager in overseeing our training programmes ensuring that we deliver the highest quality service to our learners/clients.

Your leadership will be crucial in guiding a diverse team, fostering a positive and inclusive work environment. You will collaborate closely with colleagues, learners/clients and other stakeholders to create effective strategies that enhance educational and mental health outcomes.

As the Deputy Manager you will play an important part in assessing performance metrics, implementing innovative solutions and embracing best practices.

Together we can make a difference while growing both personally and professionally in a supportive community.

### Main duties of the job

STEP offers a range of recovery and preventative focussed educational programmes for people with  needs related to their mental health.

Candidates will need to demonstrate

- Ability to meet the essential elements of the attached Job Description / Person Specification for the post

- Relevant operational management knowledge, experience and ability to be able to ‘hit the ground running’ and contribute to the successful delivery of this role.

- Ability to deal effectively with day to day leadership challenges as well as being an excellent team player. Ability to support the team with business as usual alongside ongoing development.

### Detailed job description and main responsibilities

1.To ensure that Trust and local Policies and Procedures are promoted and implemented within STEP.

2.To create, develop and maintain links and positive relationships with other mental health services and other partners, and work in collaboration with them, providing specialist knowledge and advice where necessary.

3.To support the Team Manager to ensure effective and cohesive service delivery and development, and to co - produce the key performance reports.

4.To promote the service positively in all arenas, co - producing and distributing written and electronic local service information to all stakeholders.

5.To provide management supervision and appraisal to team members, including    developing individual staff performance, and training and development issues.

6.To have responsibility for the planning and development of course work programmes. Followed by regular performance reviews which evaluate the programme  in line with required client / recovery-based outcomes.

7.To ensure that all recordings, activity recordings, and outcome monitoring formats are accurately and effectively recorded, within a reasonable timescale, and compile reports as required.

8.To ensure the effective use and deployment of staff resources, and financial resources, in terms of direct service delivery.

9.To work with the manager to ensure the service budgets are utilised and monitored effectively.

10.To actively participate in student placement co-ordination as appropriate.

11.To participate in the recruitment and selection of staff, including planning and overseeing of induction programmes, and identifying training requirements for the role.

12.To promote and develop cohesive and effective teamwork practices, ensuring whole team work towards the service aim.

13.To communicate effectively through the Trust reporting, recording, and information systems.

14.To work alongside the manager  to ensure that statutory duties are complied with, and that the service is operated within current legislation, liaising with appropriate Trust departments as necessary in areas such as Health and Safety, Employment, Data Protection, Risk Dept.

15.To ensure that risk assessments are carried out where required, both for individual service users, and for all work done in the community and external venues.

16.To attend all relevant meetings, including staff team meetings,  governance meetings, and other meetings which progress the service, as defined by the manager.

17.To receive process and monitor all referrals to the service, maintaining waiting lists when required.

18.To manage the building base and ensure the necessary Health & Safety procedures and systems are developed and maintained.

19.To manage and liaise with the team administrator(s).

20.To manage, alongside the team manager the team accountability systems, e.g. sickness absence, flexi system, diaries, A/L. and create and maintain other systems which underpin the service, ensure Quality Performance, and maximise efficiency.

21.To facilitate the development of staff and procedures for the service delivery.

22.To develop project work, as defined by the Team Manager, in line with the Service Specification. This may include: identifying areas of unmet need, promoting service user involvement, developing volunteering opportunities, customer feedback and evaluation, partnership work, new work.

23.To undertake any other duties which may be allocated by the Manager within the general scope of the post and appropriate to the grade.

## Job Details

Are you passionate about Leadership and Mental Health? Are you driven to ensure provision is of high quality?

We are seeking a friendly and focussed Team Deputy Manager to join our dedicated team where our focus is to provide psycho-education to those who experience mental health difficulties.

The team is seeking someone who is a visible, confident, operational leader for STEP, focussing on the day to day management and leadership of the service alongside the Team Manager.

We offer a positive and quality mental health provision to the people of Sheffield. This includes the development and facilitation of courses within our core contract with Sheffield City Council whilst supporting the work model into the Primary and Community Mental Health Team (PCMH).

You will have the unique opportunity to support the Team Manager in overseeing our training programmes ensuring that we deliver the highest quality service to our learners/clients.

Your leadership will be crucial in guiding a diverse team, fostering a positive and inclusive work environment. You will collaborate closely with colleagues, learners/clients and other stakeholders to create effective strategies that enhance educational and mental health outcomes.

As the Deputy Manager you will play an important part in assessing performance metrics, implementing innovative solutions and embracing best practices.

Together we can make a difference while growing both personally and professionally in a supportive community.

## Job Description

STEP offers a range of recovery and preventative focussed educational programmes for people with needs related to their mental health.

Candidates will need to demonstrate

Ability to meet the essential elements of the attached Job Description / Person Specification for the post

Relevant operational management knowledge, experience and ability to be able to ‘hit the ground running’ and contribute to the successful delivery of this role.

Ability to deal effectively with day to day leadership challenges as well as being an excellent team player. Ability to support the team with business as usual alongside ongoing development.

## Responsibilities

1.To ensure that Trust and local Policies and Procedures are promoted and implemented within STEP.

2.To create, develop and maintain links and positive relationships with other mental health services and other partners, and work in collaboration with them, providing specialist knowledge and advice where necessary.

3.To support the Team Manager to ensure effective and cohesive service delivery and development, and to co - produce the key performance reports.

4.To promote the service positively in all arenas, co - producing and distributing written and electronic local service information to all stakeholders.

5.To provide management supervision and appraisal to team members, including developing individual staff performance, and training and development issues.

6.To have responsibility for the planning and development of course work programmes. Followed by regular performance reviews which evaluate the programme in line with required client / recovery-based outcomes.

7.To ensure that all recordings, activity recordings, and outcome monitoring formats are accurately and effectively recorded, within a reasonable timescale, and compile reports as required.

8.To ensure the effective use and deployment of staff resources, and financial resources, in terms of direct service delivery.

9.To work with the manager to ensure the service budgets are utilised and monitored effectively.

10.To actively participate in student placement co-ordination as appropriate.

11.To participate in the recruitment and selection of staff, including planning and overseeing of induction programmes, and identifying training requirements for the role.

12.To promote and develop cohesive and effective teamwork practices, ensuring whole team work towards the service aim.

13.To communicate effectively through the Trust reporting, recording, and information systems.

14.To work alongside the manager to ensure that statutory duties are complied with, and that the service is operated within current legislation, liaising with appropriate Trust departments as necessary in areas such as Health and Safety, Employment, Data Protection, Risk Dept.

15.To ensure that risk assessments are carried out where required, both for individual service users, and for all work done in the community and external venues.

16.To attend all relevant meetings, including staff team meetings, governance meetings, and other meetings which progress the service, as defined by the manager.

17.To receive process and monitor all referrals to the service, maintaining waiting lists when required.

18.To manage the building base and ensure the necessary Health & Safety procedures and systems are developed and maintained.

19.To manage and liaise with the team administrator(s).

20.To manage, alongside the team manager the team accountability systems, e.g. sickness absence, flexi system, diaries, A/L. and create and maintain other systems which underpin the service, ensure Quality Performance, and maximise efficiency.

21.To facilitate the development of staff and procedures for the service delivery.

22.To develop project work, as defined by the Team Manager, in line with the Service Specification. This may include: identifying areas of unmet need, promoting service user involvement, developing volunteering opportunities, customer feedback and evaluation, partnership work, new work.

23.To undertake any other duties which may be allocated by the Manager within the general scope of the post and appropriate to the grade.

## Person Specification

### Other

**Essential**

- - Commitment to working in a person-centred, compassionate and respectful way with service users, their families and carers and the staff team.
- Passionate about making a difference and positively changing the lives of others.
- Highly motivated and able to work independently prioritising work and effectively dealing with competing demands.
- Awareness of the environment and valuing the impact / effect of the environment on staff and service user experience. Genuine commitment to equal opportunity, fair access and service user empowerment
- Flexible about hours of work.
- Must be prepared to travel around the city for different work requirements

### Experience

**Essential**

- - Proven experience of service delivery within a Mental Health Service setting, Ability to be flexible in a pressured environment and have an adaptable approach to training deliveryparticularly education focussed.
- - Experience of planning, designing and delivering a variety of education and development sessions, ensuring that they meet evidence based practice, with a focus on leadership/management and soft skills
- Knowledge of blended learning design including the use of e-learning packages and their use in learning and development
- Experience of using improvement methodologies, evidence based best practice and learning from other organisations to implement new systems and ways of working
- An understanding of social exclusion, and how it affects this client group
- - Experience and knowledge of implementing policies and procedures.
- Experience of monitoring and recording budget activity.
- - Excellent communication skills and the ability to work with people at all levels of the organisation
- Excellent problem-solving skills
- - Experience of identifying and supporting learners who require additional support using a wide range of development interventions
- Ability to undertake evaluation of learning programmes in order to determine effectiveness and relevance of content

**Desirable**

- - Experience of recruitment and selection processes.

### Knowledge and Skills

**Essential**

- - Knowledge and understanding of current policy issues and their implications for the services
- Understanding of risk issues including Clinical and Health and Safety
- Knowledge of fostering a culture of trust and transparency, with a workforce committed to continuous improvement
- Relevant experience of management and leadership of both staff and service delivery
- Experience of managing/supervising others
- Ability to motivate staff to develop practice and embrace change. Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and their carers, and are delivered with sensitivity
- - Ability and knowledge to plan and develop evidence based psycho-education courses.
- Able to present and disseminate information in a coherent and collaborative manner.
- Ability to work autonomously within a team, use initiative and prioritise own workload
- Ability to problem-solve, identify problems, review options and take appropriate action without a predetermined framework.

### Training and Qualifications

**Essential**

- - Recognised management qualification in Health and Social Care related field, or managerial experience underpinned by other forms of training/learning e.g. long or combination of short courses or structured self-study.

**Desirable**

- - Educated to degree level or equivalent level of with in-depth experience to post graduate level within Education, Learning or Development
- Registered Mental Health Nurse, Social Worker or Occupational Therapist

## Documents

- [deputy team manager (pdf, 672.3kb)](https://www.healthjobsuk.com/documents?vdoc=10343650)

## Agent Notes

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