# Dental Receptionist

> NHS job listing from Job Clerk for Shropshire Community Health NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/dental-receptionist/7006ebe0-281f-46e6-9e0b-d51c66f4fc92
- **Markdown:** https://www.jobclerk.com/job/dental-receptionist/7006ebe0-281f-46e6-9e0b-d51c66f4fc92.md

## Summary

- **Status:** Live
- **Employer:** Shropshire Community Health NHS Trust
- **Location:** Oswestry Community Dental
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum / pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week
- **Closing date:** 2026-09-01T22:59:00.000Z
- **Posted:** 2026-08-18T10:40:36.434Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Oswestry/Shropshire_Community_Health_NHS_Trust/Dental_Receptionist/Dental_Receptionist-v8236795
- **Application URL:** https://apps.trac.jobs/job-advert/8236795?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.shropscommunityhealth.nhs.uk

## Job Content

### Job overview

This job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

To provide a high-quality reception and administration service, appropriate to that expected in a primary dental care practice across all Community Dental Service (CDS) sites.

### Main duties of the job

Main duties of the job

- To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and sign posting to individuals both in person and on the telephone.
- To use the electronic patient record system, for booking appointments which includes making bookings for clinics at other CDS locations.
- To deal face to face with dental emergencies, patients experiencing dental access difficulties and patients with special needs.
- To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions.

### Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other

**Essential**

- Able to meet the travel requirement of the post.

### Experience

**Essential**

- Experience of dealing with a wide range of people (public/staff)
- Experience of using routine administrative procedures.

### Knowldedge and Skills

**Essential**

- Excellent interpersonal and communication skills
- Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision.
- Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service.
- Computer literate

### Training & Qualifications

**Essential**

- Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience
- Good standard of education.
- Experience in providing a high-quality reception service

## Documents

- [privacy notice (pdf, 326.2kb)](https://www.healthjobsuk.com/documents?edoc=2731)
- [dental receptionist (pdf, 213.3kb)](https://www.healthjobsuk.com/documents?vdoc=10547258)
- [policy statement on the recruitment of ex-offenders (pdf, 75.2kb)](https://www.healthjobsuk.com/documents?edoc=2730)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.