# Customer Services Advisor (Bank)

> NHS job listing from Job Clerk for Nuffield Health.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/customer-services-advisor-bank/a84bb175-75d0-4252-972c-90476cc1c41a
- **Markdown:** https://www.jobclerk.com/job/customer-services-advisor-bank/a84bb175-75d0-4252-972c-90476cc1c41a.md

## Summary

- **Status:** Live
- **Employer:** Nuffield Health
- **Location:** Hereford Hospital
- **Profession:** Advisor
- **Employment type:** Full time
- **Closing date:** 2026-09-22T23:59:59.999Z
- **Posted:** 2026-07-27T00:00:00.000Z
- **Source information URL:** https://nuffieldhealth.wd3.myworkdayjobs.com/en-US/NH_Careers/job/Hereford/Customer-Services-Advisor--Bank-_JR0100049
- **Application URL:** https://nuffieldhealth.wd3.myworkdayjobs.com/en-US/NH_Careers/job/Hereford/Customer-Services-Advisor--Bank-_JR0100049
- **Employer website:** https://www.nuffieldhealthcareers.com/

## Job Content

Customer Services Advisor

Hereford Hospital | Bank | Ad-hoc

£12.84 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK’s leading Healthcare Charity. We’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Customer Service Advisor at our Contact Centre, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Advisor, you will:

- Expertly handle all contact with our customers
- Make good use of a number of channels, including calls, emails, live chat and social media
- Ensure the customer journey is always seamless
- Be part of an exciting, varied and dynamic environment
- Bring your skills to deliver excellent customer service, every time

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Key information about the role.

Working hours will be subject to need up to 37.5 hours, Monday-Friday 09:00-17:00 with additional evenings when required however ample notice would be given.

Please remember to inform your line manager when making your internal application.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.