# Customer Relationship Manager > NHS job listing from Job Clerk for Barchester Healthcare. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/customer-relationship-manager/73fe9687-ab43-450d-b05a-b4f1eedd2341 - **Markdown:** https://www.jobclerk.com/job/customer-relationship-manager/73fe9687-ab43-450d-b05a-b4f1eedd2341.md ## Summary - **Status:** Archived / closed - **Employer:** Barchester Healthcare - **Town:** Bristol - **Region:** South East - **Country:** England - **Profession:** Manager and corporate - **Salary:** Depends on experience - **Contract type:** Permanent - **Employment type:** Full-time, Part-time - **Closing date:** 2026-09-07T23:59:00.000Z - **Posted:** 2026-07-09T07:01:56.881Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0177-26-7429?employerCode=E0177 ## Job Content ### Job summary competitive salary +commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. ### Main duties of the job Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. The responsibilities include managing enquiries, networking, and identifying opportunities to improve sales and marketing performance ### About us Barchester Healthcare is an industry-leading care provider with some of the best quality ratings of any large care home provider in the UK. Their focus is on providing residents with exceptional quality care. Barchester is dedicated to ensuring that their team is respected and that their contributions are valued. They offer progression opportunities and a rewarding environment for career development. Barchester provide access to a range of retail and leisure discounts, a wellbeing support program, and the Best Doctors Service. The organisation is committed to representing and supporting its state-of-the-art care homes in a friendly professional manner. ### Details - Date posted: 09 July 2026 - Pay scheme: Other - Salary: Depending on experience Salary expectations will be discussed at interview stage. - Contract: Permanent - Working pattern: Full-time, Part-time - Reference number: 1524962590 - Job locations: Barchester Healthcare, Bracknell, RG42 1FW, United Kingdom ### Job responsibilities competitive salary +commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766 ## Person Specification ### Qualifications **Essential** - Proven sales and marketing experience, preferably in healthcare but not essential. Ability to analyze data using Salesforce or a similar CRM application. Self-motivated and target-driven with interpersonal and professional qualities. Confident user of Microsoft Office (Excel/PowerPoint). Full UK driving license. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.