# Customer Relationship Manager > NHS job listing from Job Clerk for Barchester Healthcare. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/customer-relationship-manager/4719a2bf-d624-4e56-9ffc-13747822e3ee - **Markdown:** https://www.jobclerk.com/job/customer-relationship-manager/4719a2bf-d624-4e56-9ffc-13747822e3ee.md ## Summary - **Status:** Live - **Employer:** Barchester Healthcare - **Town:** Bristol - **Region:** South East - **Country:** England - **Profession:** Manager and corporate - **Salary:** Depends on experience - **Contract type:** Permanent - **Employment type:** Full-time, Part-time - **Closing date:** 2026-09-07T23:59:00.000Z - **Posted:** 2026-07-09T07:01:54.995Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0177-26-7428?employerCode=E0177 - **Application URL:** https://www.applygateway.com/apply?JobId=1524962589&supplierId=153&utm_campaign=NHSJobs&utm_source=supplier ## Job Content ### Job summary Competitive salary plus Commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing en ### Main duties of the job Barchester Healthcare is recruiting for a Customer Relationship Manager to join their care home team in Guildford. This role involves supporting the home to increase occupancy through sales and marketing strategies, such as managing enquiries, developing the home's digital profile, and community networking. The position offers a competitive salary plus commission, retail and leisure discounts, wellbeing support, and development opportunities within a supportive team. Responsibilities include managing enquiries to improve conversion and achieve occupancy targets, networking within the community, supporting marketing activities, and identifying sales improvement opportunities. The role requires proven sales and marketing experience, preferably in healthcare, data analysis skills with CRM applications, self-motivation, professional qualities, Microsoft Office proficiency, and a full UK driving licence. The chosen candidate will engage with potential residents, generate leads, and maintain a contacts database. ### About us Barchester Healthcare, a prestigious care provider in the UK, is known for its high-quality care services. As an industry leader, Barchester holds some of the best quality ratings among large care home providers. The organisation focuses on exceptional quality care for its residents, ensuring their needs and experiences are prioritized. Barchester is committed to creating a supportive work environment where team members are respected and valued for their contributions. The company offers progression opportunities and development within a supportive team, empowering employees to build fulfilling careers. Barchester's dedication to employee wellbeing is evident through various initiatives such as access to wellbeing support services, retail and leisure discounts, and opportunities for personal and professional growth. With a clear vision for quality care and employee satisfaction, Barchester is a rewarding place to grow a career. ### Details - Date posted: 09 July 2026 - Pay scheme: Other - Salary: Depending on experience Salary expectations will be discussed at interview stage. - Contract: Permanent - Working pattern: Full-time, Part-time - Reference number: 1524962589 - Job locations: Barchester Healthcare, Guildford, GU3 3FF, United Kingdom ### Job responsibilities Competitive salary plus Commission Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.7766 ## Person Specification ### Qualifications **Essential** - Proven sales and marketing experience, preferably in healthcare, ability to analyze data on Salesforce or similar CRM application, self-motivated and target driven, interpersonal and professional qualities, confident user of Microsoft Office (Excel/Powerpoint), full UK driving licence. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.