# Customer Relationship Manager

> NHS job listing from Job Clerk for Barchester Healthcare.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/customer-relationship-manager/35f32dca-1744-4108-814c-4d5835a9742e
- **Markdown:** https://www.jobclerk.com/job/customer-relationship-manager/35f32dca-1744-4108-814c-4d5835a9742e.md

## Summary

- **Status:** Live
- **Employer:** Barchester Healthcare
- **Location:** Farley Gardens Care Home
- **Profession:** Manager
- **Contract type:** Permanent
- **Employment type:** Full Time
- **Closing date:** 2026-09-12T23:59:59.000Z
- **Posted:** 2026-08-05T19:02:08.847Z
- **Source information URL:** https://jobs.barchester.com/job/barchester/customer-relationship-manager-in-farley-gardens-care-home-109680
- **Application URL:** https://jobs.barchester.com/job/barchester/customer-relationship-manager-in-farley-gardens-care-home-109680
- **Employer website:** https://www.barchester.com/

## Job Content

competitive salary +commission

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

REWARDS PACKAGE:

- Attritive salary, alongside a competitive commission structure
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team

RESPONSIBILITIES:

- Managing enquiries to improve the conversion rates and achieve occupancy targets
- Excellent communication skills.
- Networking within the local community to raise the profile of the home and generate enquiries
- Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy
- Identifying opportunities to improve sales and marketing performance

NEED TO HAVE:

- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence.

NEED TO DO:

- Represent Barchester and our state of the art home in a friendly and professional manner.
- Responsible for all sales activity for the home.
- Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
- Engage with residents and relatives to understand their experience and requirements.
- Respond to sales enquiries.
- Actively generate leads and identify local marketing opportunities.
- Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

7766

## Person Specification

### Qualifications

**Essential**

- Have proven sales and marketing experience preferably in healthcare but not essential
- Have the ability to analyse data on Salesforce or similar CRM application
- Be self-motivated and target driven
- Have interpersonal and professional qualities
- Confident user of Microsoft Office (Excel/Powerpoint)
- Full UK driving licence.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.