# CPCC Clerical Officer - FGH

> NHS job listing from Job Clerk for University Hospitals of Morecambe Bay NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/cpcc-clerical-officer-fgh/87ce2784-b337-497c-ab1c-a704b0770b7e
- **Markdown:** https://www.jobclerk.com/job/cpcc-clerical-officer-fgh/87ce2784-b337-497c-ab1c-a704b0770b7e.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals of Morecambe Bay NHS Foundation Trust
- **Location:** Westmorland General Hospital
- **Workplace type:** onsite
- **Profession:** Clerical officer
- **Grade:** Band 2
- **Salary:** £25,272 pro rata per annum
- **Contract type:** Permanent: n/a
- **Employment type:** 37.5 hours per week (Full time 37.5 hours per week)
- **Closing date:** 2026-10-15T22:59:00.000Z
- **Posted:** 2026-10-01T14:00:48.185Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/BarrowinFurness/University_Hospitals_Morecambe_Bay_NHS_Foundation_Trust/Admin_Clerical/Admin_Clerical-v8300204
- **Application URL:** https://apps.trac.jobs/job-advert/8300204?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhmb.nhs.uk

## Job Content

### Job overview

An opportunity has arisen for a highly motivated and enthusiastic individual to join the Outpatient Booking and Reception Team based at Furness General Hospital, Barrow-in-Furness

You will be joining a well established team, in a purpose built facility, receiving and responding to telephone calls and queries from patients, GP’s and Hospital staff in relation to outpatient appointments.

### Main duties of the job

You will be responsible for mutually agreeing an appropriate date and time with patients for them to see a clinician in an Outpatient setting. Previous administration and customer service experience would be an advantage but not essential. A full training package will be available to support the start of your Administration career in the NHS. You will be working with highly confidential information.

There are part-time and full-time opportunities available. The booking service is open from 8am to 6pm, five days a week. There maybe a requirement to work flexibly to support the needs of the service and there is also the opportunity to work occasional weekends.

### Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

## Person Specification

### Education

**Essential**

- GCSE or equivalent including Maths and English
- Keyboard skills/computer literate
- Customer care

### Experience

**Essential**

- Working in a Call Centre or on a Reception
- Health Service experience

### Personal qualities

**Essential**

- Flexible working

### Skills, Ability and Knowledge

**Essential**

- Knowledge of NHS Patient Administration systems
- Ability to communicate well
- Ability to work with limited supervision
- Ability to multi-task
- Good inter-personal skills

## Documents

- [people strategy (pdf, 109.1kb)](https://www.healthjobsuk.com/documents?edoc=2942)
- [lgbt network leaflet (pdf, 226.6kb)](https://www.healthjobsuk.com/documents?edoc=1741)
- [jd - cpcc clerical officer (pdf, 256.4kb)](https://www.healthjobsuk.com/documents?vdoc=10619435)
- [ps - cpcc clerical officer (pdf, 136.6kb)](https://www.healthjobsuk.com/documents?vdoc=10619436)
- [access to work information sheet (pdf, 172.0kb)](https://www.healthjobsuk.com/documents?edoc=2427)
- [furness general hospital accessibility plan (pdf, 174.8kb)](https://www.healthjobsuk.com/documents?edoc=1024)
- [royal lancaster infirmary accessibility plan 2017 (pdf, 170.6kb)](https://www.healthjobsuk.com/documents?edoc=1025)
- [westmorland general hospital hospital accessibility plan (docx, 112.6kb)](https://www.healthjobsuk.com/documents?edoc=1026)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.