# Content Officer (Patient Information)

> NHS job listing from Job Clerk for Imperial College Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/content-officer-patient-information/c3e1d173-4288-4032-b0f5-2cebf83d3739
- **Markdown:** https://www.jobclerk.com/job/content-officer-patient-information/c3e1d173-4288-4032-b0f5-2cebf83d3739.md

## Summary

- **Status:** Live
- **Employer:** Imperial College Healthcare NHS Trust
- **Location:** St Mary's Hospital (The Bays)
- **Workplace type:** onsite
- **Profession:** Officer (discipline unspecified)
- **Grade:** Band 5
- **Salary:** £38,488 - £46,852 £38488
- **Contract type:** 7 months (Fixed term)
- **Employment type:** Part time - 25 hours per week
- **Closing date:** 2026-09-22T22:59:00.000Z
- **Posted:** 2026-09-15T13:41:17.063Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Paddington/Imperial_College_Healthcare_NHS_Trust/Experience_Directorate/Experience_Directorate-v8295008
- **Application URL:** https://apps.trac.jobs/job-advert/8295008?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.imperial.nhs.uk

## Job Content

### Job overview

We're looking for a content officer to join our user experience and insights team at Imperial College Healthcare NHS Trust. In this role, you'll help us ensure that patients and families using our services receive information that is accurate, inclusive and easy to understand.

Working with colleagues across the Trust, you will draft and edit patient information for our website, leaflets and letters. You will help coordinate translation and accessible formats, support patient and user involvement activities, and organise the processes that keep our information accurate and up to date.

You will have strong writing, editing and proofreading skills, with an excellent understanding of grammar and punctuation. You will be able to organise competing priorities, meet deadlines and build effective relationships with a wide range of colleagues and stakeholders.

This is an opportunity to use your communication and coordination skills to make a practical difference to patient care. You will join a collaborative team committed to creating information and services around the needs of our diverse communities. Join us and help make healthcare information clearer, more accessible and more useful for everyone.

### Main duties of the job

Responsibilities include:

- writing and editing patient-facing content in plain English
- uploading and maintaining content on the website and in our patient information database
- coordinating translation, large-print, audio and other accessible formats
- managing requests through the patient information inbox and database
- liaising with clinical teams to secure approval and meet governance requirements

### Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

## Person Specification

### Experience

**Essential**

- Good track record in creating and editing content
- Experience of editing and excellent understanding of grammar and punctuation
- Proven ability to support effective content projects.

**Desirable**

- NHS or private health experience
- Experience of user insights, focus groups, or working in a way that’s focused on the needs of the user
- Patient information experience.

### Education / qualifications

**Essential**

- Bachelor’s degree or equivalent experience.

**Desirable**

- Relevant professional qualifications, for example some content/user insights training.

### Skills / knowledge / abilities

**Essential**

- Proficient in the use of Microsoft Word, PowerPoint, Excel, Project for the Web and other relevant programmes and software
- Ability to organise and prioritise own workload, working to deadlines

**Desirable**

- Experience of planning and project management
- Administration skills, for example updating and maintaining a database.

## Documents

- [frf (pdf, 193.9kb)](https://www.healthjobsuk.com/documents?vdoc=10613598)
- [jd & ps (pdf, 474.2kb)](https://www.healthjobsuk.com/documents?vdoc=10613600)
- [our strategy 2023-25 (pdf, 230.4kb)](https://www.healthjobsuk.com/documents?edoc=427)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.