# Complex Care Support Worker > NHS job listing from Job Clerk for Enviva Complex Care. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/complex-care-support-worker/34e7f27a-c9bf-4bac-9422-9402c989072e - **Markdown:** https://www.jobclerk.com/job/complex-care-support-worker/34e7f27a-c9bf-4bac-9422-9402c989072e.md ## Summary - **Status:** Live - **Employer:** Enviva Complex Care - **Town:** Norwich - **Region:** London - **Country:** England - **Profession:** Healthcare support worker - **Salary:** £13.65 to £14.75 an hour - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-09-12T23:59:00.000Z - **Posted:** 2026-07-20T09:37:39.149Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0456-26-0247?employerCode=E0456 - **Application URL:** https://www.applygateway.com/apply?JobId=1526483557&supplierId=153&utm_campaign=NHSJobs&utm_source=supplier ## Job Content ### Job summary Bank Support Worker - Lowestoft Suffolk Are you looking for a rewarding and engaging role in complex clinical care? Were offering an exciting opportunity for a support workers to work alongside our client with complex needs in Lowestoft Suffolk. Pay: £13.65 to £14.75 depending on shift Hours: Days: 7:00am7:00pm | Waking Nights: 7:00pm7:00am | Sleeping Nights: 7:00pm7:00am (Sleep-in: 10:00pm7:00am) About the Role Youll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team. He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role. We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support. What Were Looking For Due to the client's needs ### Main duties of the job Bank Support Worker - Lowestoft Suffolk. Are you looking for a rewarding and engaging role in complex clinical care? Were offering an exciting opportunity for a support worker to work alongside our client with complex needs in Lowestoft Suffolk. Youll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team. He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role. We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support. Responsibilities include monitoring condition, support with daily/nightly routines, assist with personal hygiene and mobility, administer medication and monitor health, provide emotional support and companionship, and maintain accurate care records. ### About us The Libertatem Healthcare Group was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our clients independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do. ### Details - Date posted: 20 July 2026 - Pay scheme: Other - Salary: £13.65 to £14.75 an hour - Contract: Permanent - Working pattern: Full-time - Reference number: 1526483557 - Job locations: Libertatem Healthcare Group, lowestoft, NR33 7ER, United Kingdom ### Job responsibilities Bank Support Worker - Lowestoft Suffolk Are you looking for a rewarding and engaging role in complex clinical care? We’re offering an exciting opportunity for a support workers to work alongside our client with complex needs in Lowestoft Suffolk. Pay: £13.65 to £14.75 depending on shift Hours: Days: 7:00am–7:00pm | Waking Nights: 7:00pm–7:00am | Sleeping Nights: 7:00pm–7:00am (Sleep-in: 10:00pm–7:00am) About the Role You’ll be supporting an adult who lives at home with his parents and their two small, friendly dogs. He has a tracheostomy and PEG feeding and requires support from a dedicated 2:1 care team. He enjoys spending time at home, playing games on his laptop, and has a great sense of humour. Building a positive, trusting relationship with him is an important part of the role. We're looking for someone with a solid background in care who is compassionate, reliable, and enjoys providing person-centred support. Previous complex care experience is welcome but not essential, as full training will be provided in tracheostomy care, PEG feeding, and all other aspects of his specialist support. What We’re Looking For Due to the client's needs, we’re seeking a support worker with: - A genuine passion for care and making a difference - Strong communication and interpersonal skills - Compassionate, patient, and empathetic nature - Reliable, committed, and flexible approach - Experience in complex care and managing challenging behaviours - Ability to work independently and as part of a team You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and their family. Key Responsibilities - Monitoring condition - Support with daily/nightly routines - Assist with personal hygiene and mobility - Administer medication and monitor health - Provide emotional support and companionship - Maintain accurate care records Why Join Us? As part of Libertatem Healthcare Group, you’ll be joining a team dedicated to delivering exceptional care and promoting independence. If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you. Benefits include: - Access to our benefits and communication platform - Exclusive discounts at thousands of retailers - Wellness Centre and financial wellbeing support - Gym membership and healthcare cash plan discounts - Employee Assistance Programme (EAP) About Libertatem Healthcare We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do. #Libertatem Libertatem Healthcare ## Person Specification ### Qualifications **Essential** - A genuine passion for care and making a difference, Strong communication and interpersonal skills, Compassionate, patient, and empathetic nature, Reliable, committed, and flexible approach. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.