# Community Triage Nurse > NHS job listing from Job Clerk for East of England Community Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/community-triage-nurse/c32db290-2789-4c61-8970-6293a11a31b0 - **Markdown:** https://www.jobclerk.com/job/community-triage-nurse/c32db290-2789-4c61-8970-6293a11a31b0.md ## Summary - **Status:** Live - **Employer:** East of England Community Health and Care NHS Trust - **Location:** Meadow Park - **Workplace type:** onsite - **Profession:** Nurse (community and district) - **Grade:** Band 5 - **Salary:** £32073.00 to £39043.00 - **Contract type:** 12 months (fixed term) - **Employment type:** Full time - 37.5 hours per week (Shifts are a mix of early, late and long days worked over a 7 day period) - **Closing date:** 2026-11-11T23:59:00.000Z - **Posted:** 2026-10-20T09:20:38.005Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8376281 - **Application URL:** https://apps.trac.jobs/job-advert/8376281?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eastofenglandcommunityhealthandcare.nhs.uk ## Job Content ### Job overview The Norwich Triage team currently has a fixed term vacancy for a Community Triage Nurse. The Triage Hub is the starting point of the patient journey into community services, we take great pride in our work and always aim to do the best for our patients. We are looking for someone who holds the same values and wants to be part of a diverse and supportive team. We are a small and friendly team of nurses who triage patient referrals from across the Norwich area, assessing the patient’s needs and determining the priority of care. The Community Triage Nurse is a pivotal role within the Triage Hub and is essential in ensuring patient flow across the service. ### Main duties of the job You should be competent and have evidence-based knowledge of a wide array of nursing interventions to be able to triage effectively. Supporting and coaching patients via telephone is also part of the role, therefore proficient telephone and IT skills are important. Although experience of Triage would be an advantage, it is not essential, as full training will be provided. The role allows for development of enhanced assessment skills with clinical judgement being at the forefront. ### Detailed job description and main responsibilities - To process referrals by evaluating the information received and allocating to the appropriate service indicating the priority response necessary. - To document triage notes in order that the patient’s record is complete and for audit purposes. - To use information technology to process the referrals for the 80% triaging role. - To liaise and communicate with the general public, other health care professionals, and multi-agencies on a daily basis. - To assess, prescribe and deliver care packages for patients, for example with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible. - To work within the integrated team to facilitate early discharge from hospital. - To work within the integrated team to prevent unnecessary admission to hospital. - To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Other **Essential** - Must hold full UK driving licence and have access to a vehicle - Able to make own travelling arrangements - Be able to kneel, bend and stoop and work in cramped environments. - This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am - 6:30pm - The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families - Able to manoeuvre limbs of around 5kg – 6kg - Able to manoeuvre patients using handling aids ### Experience **Essential** - Experience working in a multidisciplinary team - Experience working with patients with multiple pathologies and delivering car plans to meet their needs **Desirable** - Experience working within a community setting - Knowledge of SystmOne ### Communication **Essential** - Able to communicate effectively in written and verbal English Language ### Qualifications **Essential** - Current NMC registration ### Person and People Development **Essential** - Evidence of relevant experience and development - Support other staff ### Skills, Abilities & Knowledge **Essential** - Excellent communication skills - Highly motivated - Able to provide high standards of care - Tact & Diplomacy - Empathy & sensitivity - Ability to use own initiative - Good observational & reporting skills - Ability to manage stressful situations - Good time management skills - Good interpersonal skills - A team player - Work flexibly to accommodate patient/ service needs - Concentrate when undertaking patient care & inputting data/patient records ### Personal Attributes / Behaviours (linked to the Trust’s Behaviour Framework) **Essential** - Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults. - Self-awareness - Enthusiastic and able to work under pressure ## Documents - [dbs guidance (pdf, 131.5kb)](https://www.healthjobsuk.com/documents?edoc=2219) - [nchc behaviours (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2218) - [privacy notice (pdf, 30.4kb)](https://www.healthjobsuk.com/documents?edoc=2215) - [application guidelines (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2216) - [job description & person specification for b5 triage nurse (pdf, 375.3kb)](https://www.healthjobsuk.com/documents?vdoc=10704566) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.