# Community Support Worker

> NHS job listing from Job Clerk for Pennine Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/community-support-worker/d4583670-8c46-4bb0-a901-e76422bf91d8
- **Markdown:** https://www.jobclerk.com/job/community-support-worker/d4583670-8c46-4bb0-a901-e76422bf91d8.md

## Summary

- **Status:** Live
- **Employer:** Pennine Care NHS Foundation Trust
- **Location:** The Meadows
- **Workplace type:** onsite
- **Profession:** Care support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 PA, pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Monday - Friday, 9am - 5pm)
- **Closing date:** 2026-10-22T22:59:00.000Z
- **Posted:** 2026-10-08T08:15:09.489Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Cheadle/Pennine_Care_NHS_Foundation_Trust/Support_Worker/Support_Worker-v8351558
- **Application URL:** https://apps.trac.jobs/job-advert/8351558?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.penninecare.nhs.uk

## Job Content

### Job overview

Job overview

The Community Support Worker will work as part of the Early Intervention Team providing socially inclusive mental health services to individuals experiencing first episode psychosis. To support Early Intervention Team Practitioners with a specific remit of engaging individuals working towards personal goals and improving and maintaining good physical and mental health.

### Main duties of the job

Main duties of the job

- To highlight any physical health concerns to the Care Coordinator, GP and Consultant Psychiatrist.
- To refer clients for appropriate interventions and offer health advice
- To assist Early Intervention Team Practitioners in planning and evaluating individual care plans.
- To support service users in engaging positively and actively with appropriate services and resources such as benefits, employment, housing and substance misuse services.
- To promote independent living of service users under the Early Intervention Team through practical help, advice and emotional support.
- Provide information and support with health promotion
- Support the Early Intervention Team Practitioners in monitoring the service users’ mental state, level of functioning and progress and escalating any concerns.
- To report and alert the Early Intervention Team Practitioners as appropriate on progress and change such as the identification of early signs of relapse of illness.
- Maintain accurate documentation in accordance with Pennine Care NHS Foundation Trust policies and procedures including use of electronic record keeping.
- Provide information and support to enable service users to engage in meeting education, employment and vocational needs. To include arranging initial contact and attending with the service user if appropriate.
- Provide information and support to family, friends and carers of service users.

### Detailed job description and main responsibilities

Please see the attached details job description and person specification for more information on the job description and the main responsibilities.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Knowledge

**Essential**

- Understanding of mental health issues and how these impact on individuals
- Understanding of confidentiality and data protection issues

**Desirable**

- Awareness of local services
- Knowledge of benefits / employment systems
- An understanding of the mental health system

### Experience

**Essential**

- Experience of undertaking a supportive role
- Experience of working with individuals with mental health needs
- Experience of working with individuals in distress

### Skills and Abilities

**Essential**

- Ability to listen effectively
- Good written and verbal communication skills
- Ability to empathise with service users
- Ability to implement care plans for individuals with the support of others as appropriate
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Willingness to make a positive contribution to improving the quality of life for people with mental health problems
- Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities
- Ability to provide practical support with daily living activities
- An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
- Basic IT Skills
- Ability to work flexibly and to prioritise workload
- Ability to work as part of a team

### Education/Qualifications

**Essential**

- NVQ 3 or equivalent experience
- Commitment to undertake continuing personal development

**Desirable**

- Evidence of recent further development/training

## Documents

- [job description (pdf, 113.0kb)](https://www.healthjobsuk.com/documents?vdoc=10676994)
- [person specification (pdf, 128.9kb)](https://www.healthjobsuk.com/documents?vdoc=10676995)
- [policy statement on recruitment of ex-offenders (pdf, 117.0kb)](https://www.healthjobsuk.com/documents?edoc=440)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
