# Community Support Worker - CMHT & MAS

> NHS job listing from Job Clerk for East London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/community-support-worker-cmht-and-mas/c958d199-eb54-49e7-8646-e80845ea4632
- **Markdown:** https://www.jobclerk.com/job/community-support-worker-cmht-and-mas/c958d199-eb54-49e7-8646-e80845ea4632.md

## Summary

- **Status:** Live
- **Employer:** East London NHS Foundation Trust
- **Location:** Adult Mental Health Services - Tower Hamlets Directorate
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (37.5 hours per week)
- **Closing date:** 2026-11-08T23:59:00.000Z
- **Posted:** 2026-10-30T16:30:49.044Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Bedford/East_London_NHS_Foundation_Trust/Older_Adult_Community_Mental_Health_Dementia_Services/Older_Adult_Community_Mental_Health_Dementia_Services-v8367203
- **Application URL:** https://apps.trac.jobs/job-advert/8367203?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.elft.nhs.uk

## Job Content

### Job overview

The post holder will work across the Community Mental Health Team (CMHT) and Memory Assessment Service (MAS), providing practical, recovery-focused support to service users and carers. They will support assessment, treatment and post-diagnostic pathways through care coordination activities, physical health monitoring, carer support, group facilitation, and signposting to community resources. Working as part of the multidisciplinary team, the post holder will promote wellbeing, independence and recovery, maintain accurate clinical records, and identify and escalate risks or safeguarding concerns to support safe, person-centred care.

### Main duties of the job

Provide recovery-focused support to service users and carers across the Community Mental Health Team (CMHT) and Memory Assessment Service (MAS), promoting wellbeing, independence and recovery. Support individuals to identify and achieve personal goals, access community resources, maintain positive relationships, and engage in therapeutic, physical health and group-based interventions.

Contribute to the delivery and coordination of care by undertaking post-triage contacts, arranging appointments, gathering and sharing relevant information, maintaining accurate clinical records, and participating in MDT discussions. Undertake baseline physical health observations, including ECGs and phlebotomy (following appropriate training), reporting concerns and escalating risks as required.

Promote the safety and wellbeing of service users and carers through risk identification, safeguarding awareness, carer assessments, information provision, signposting, and the timely escalation of concerns to the appropriate clinician, supporting the delivery of safe, person-centred care.

### Detailed job description and main responsibilities

For a detailed job description and main responsibilities of the role, please refer to the attached job description and person specification.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Knowledge

**Essential**

- Have knowledge and understanding of different mental health conditions in older people
- Have experience working with people living with dementia
- Have an understanding of the Care Act 2014 and the rights of individuals and carers
- A knowledge and understanding of the Care Act and the rights of individuals
- Have an awareness of voluntary sector agencies and support networks and organisations within Bedford Borough

**Desirable**

- Experience of devising groups and activities.

### Skills and Experience

**Essential**

- Ability to work with patients on an individual or group basis
- Ability to work autonomously and to work as part of a team
- To demonstrate an ability to undertake baseline physical observations and record results correctly (including ECGs and phlebotomy).
- Experience working with older people with a functional and/organic mental health conditions either in the community or an inpatient setting
- Experience completing carers assessments

**Desirable**

- Experience of preparing and running groups and activities.

### Personal attributes (demonstrable)

**Essential**

- Have access to own vehicle with relevant insurance and be able to travel across Bedford Borough as required

### Education, Training and Qualifications

**Essential**

- NVQ level 3 or equivalent mental health experience

**Desirable**

- Foundation Degree in Mental Health or social care.

## Documents

- [elft strategy 2026 (pdf, 421.7kb)](https://www.healthjobsuk.com/documents?edoc=3090)
- [elft staff benefits (pdf, 653.7kb)](https://www.healthjobsuk.com/documents?edoc=3107)
- [b4 mas support worker (pdf, 160.4kb)](https://www.healthjobsuk.com/documents?vdoc=10694429)
- [band 4 cmht support worker (pdf, 272.7kb)](https://www.healthjobsuk.com/documents?vdoc=10694430)
- [trust demographic information (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=1844)
- [elft staff benefits leaflet new (pdf, 465.2kb)](https://www.healthjobsuk.com/documents?edoc=3106)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
