# Community Receptionist

> NHS job listing from Job Clerk for London North West University Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/community-receptionist/cb6d6f9f-1604-4122-8d43-606f79108cea
- **Markdown:** https://www.jobclerk.com/job/community-receptionist/cb6d6f9f-1604-4122-8d43-606f79108cea.md

## Summary

- **Status:** Live
- **Employer:** London North West University Healthcare NHS Trust
- **Town:** Harrow
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 per annum Inclusive of High Cost Area Supplement
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (37.5 hrs per week including evenings and weekends)
- **Closing date:** 2026-06-12T08:00:00.000Z
- **Posted:** 2026-05-29T14:43:06.277Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/London_North_West_University_Healthcare_NHS_Trust/Integrated_Sexual_Reproductive_Health/Integrated_Sexual_Reproductive_Health-v7952142
- **Application URL:** https://apps.trac.jobs/job-advert/7952142?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.lnwh.nhs.uk

## Job Content

### Job overview

An opportunity has arisen for highly motivated and enthusiastic Community Receptionists to join our Integrated Sexual and Reproductive Health Service. You will be based at Patrick Clements Clinic, Central Middlesex Hospital providing contraception and testing/treatment for the management of sexually transmitted infections. You may also be required occasionally to cover clinics at Ealing, Harrow and Hillingdon.

### Main duties of the job

Your role will be crucial to the smooth running of the service, as you will be the first point of contact for our service users. You will have excellent interpersonal skills to ensure that all patients have a positive experience of the service. This non-judgemental role is within the Sexual Health field and deals with directing patients to the correct member of our multi-disciplinary team and dealing with highly confidential and sensitive issues. You will provide a professional and caring welcome to patients of all ages including teenagers, promoting access to services for young people. You will be able to work independently using your own initiative while maintaining your role as a strong team player. You will have excellent telephone and IT skills. Training will be provided for our IT systems and in contraception and sexual health processes. This post requires working on evening shifts as well, one to two days a week.

### Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

## Job Details

An opportunity has arisen for highly motivated and enthusiastic Community Receptionists to join our Integrated Sexual and Reproductive Health Service. You will be based at Patrick Clements Clinic, Central Middlesex Hospital providing contraception and testing/treatment for the management of sexually transmitted infections. You may also be required occasionally to cover clinics at Ealing, Harrow and Hillingdon.

## Job Description

Your role will be crucial to the smooth running of the service, as you will be the first point of contact for our service users. You will have excellent interpersonal skills to ensure that all patients have a positive experience of the service. This non-judgemental role is within the Sexual Health field and deals with directing patients to the correct member of our multi-disciplinary team and dealing with highly confidential and sensitive issues. You will provide a professional and caring welcome to patients of all ages including teenagers, promoting access to services for young people. You will be able to work independently using your own initiative while maintaining your role as a strong team player. You will have excellent telephone and IT skills. Training will be provided for our IT systems and in contraception and sexual health processes. This post requires working on evening shifts as well, one to two days a week.

## Responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

## Person Specification

### Skills and Experince

**Essential**

- Confidence in using Microsoft application (Word, Excel, Outlook)
- Experience of working in a customer facing role

**Desirable**

- Experience of working in the NHS customer facing role

### Education and training

**Essential**

- - Good general education including GCSE English and Customer Service or relevant experience.

**Desirable**

- Competent in using Lilie and Cerner

## Documents

- [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615)
- [job description + ps (pdf, 360.4kb)](https://www.healthjobsuk.com/documents?vdoc=10232515)
- [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549)
- [b3 community receptionist job specification (pdf, 368.4kb)](https://www.healthjobsuk.com/documents?vdoc=10232516)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.