# Community Health Services Transformation and Digital Delivery Lead

> NHS job listing from Job Clerk for East London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/community-health-services-transformation-and-digital-delivery-lead/a5cc7a68-03f8-4d0f-9a8e-4dbcd90fef1c
- **Markdown:** https://www.jobclerk.com/job/community-health-services-transformation-and-digital-delivery-lead/a5cc7a68-03f8-4d0f-9a8e-4dbcd90fef1c.md

## Summary

- **Status:** Live
- **Employer:** East London NHS Foundation Trust
- **Location:** Adult Mental Health Services - Tower Hamlets Directorate
- **Workplace type:** onsite
- **Profession:** Lead (legacy management group)
- **Grade:** Band 8
- **Salary:** £66,274 - £73,496 per annum Inc HCA
- **Contract type:** Fixed term: 12 months (N/A)
- **Employment type:** 37.5 hours per week (Full time)
- **Closing date:** 2026-09-20T22:59:00.000Z
- **Posted:** 2026-09-11T15:01:35.179Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London_Bedfordshire/East_London_NHS_Foundation_Trust/Administration/Administration-v8251532
- **Application URL:** https://apps.trac.jobs/job-advert/8251532?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.elft.nhs.uk

## Job Content

### Job overview

Are you an experienced change leader who excels at the convergence of clinical care, digital innovation, and operational transformation?

As the CHS Transformation & Digital Delivery Lead, you will be the crucial strategic link between frontline clinical teams and the central Trust Digital Directorate. Your role will be to lead, shape, and deliver complex, high-impact transformation and digital enablement projects from their initial stages to establishing them as Business As Usual (BAU).

You will take the reins in managing multidisciplinary project teams, transformation analysts, and seconded clinical staff. Your responsibilities will include overseeing business process redesign, mapping clinical workflows, enhancing electronic patient records (EPR), and ensuring compliance with clinical safety governance.

We are looking for an ambitious, energetic, and adaptable leader who

- Holds a Master’s degree or possesses equivalent high-level work experience, complemented by a recognized project management qualification (e.g., PRINCE2 or MSP).
- Has a proven history of successfully delivering complex digital or operational transformation projects within health or social care contexts.
- Excels at breaking down complex technical and digital concepts into straightforward, business-friendly language
- Demonstrates exceptional negotiation and change management skills, guiding clinical teams through the process of service redesign.
- Shows a strong commitment to Quality Improvement (QI)

### Main duties of the job

The CHS TRANSFORMATION & DIGITAL DELIVERY LEAD is a key member of the Community Healthcare Services (CHS) leadership and transformation team. Working cross-divisionally across both the East London and Bedfordshire footprints, this role leads, manages, and delivers complex service transformation and digital enablement projects across the CHS directorate from inception through to business as usual (BAU).

The post holder serves as the primary bridge and interface between CHS clinical/operational services and the central Trust Digital Directorate. The role is responsible for identifying, scoping, and translating clinical service transformation needs into clear digital requirements, business cases, and operational delivery plans. When digital initiatives require operational preparation, pathway redesign, data alignment, or workforce change within CHS, this role holds primary responsibility for managing and executing those service-side workstreams.

The role is responsible for matrix management of an identified project team responsible for the definition and delivery of transformation and digital projects within CHS.

### Detailed job description and main responsibilities

As per attached JD and person specification

### Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Personal

**Essential**

- Ability to think logically
- High level of attention to detail
- Passionate on project delivery
- Able to motivate and influence people of all levels
- Enthusiastic about digital and its role in improving patient experience and operational efficiencies and effectiveness
- Effective team player
- Work flexibly to accommodate project delivery
- Ability to travel across East London and Bedfordshire CHS operational locations as required

### Experience

**Essential**

- Successful delivery of large-scale digital projects across health or social care or equivalent
- Development of capital bids and business cases
- Project initiation through to sign off following agreed project management methodology principles
- Delivering communication plans to ensure engagement, co-production and collaboration.
- Presentation of information to project board and other relevant governing committees
- Benefits management life cycle
- Managing risks, issues, dependencies and constraints in projects
- Managing change across all departments in a large health or social care organization or equivalent
- Managing project budgets within a changing environment
- Adapting to different projects within a changing environment
- Facilitation of business change
- Managing, leading and motivating teams, project resources, or seconded personnel
- Advanced Microsoft office applications e.g., VISIO, Project, Excel, PowerPoint
- Leading service changes to improve performance
- Implementing national changes as required
- Risk management and governance
- Experience of working as a primary liaison/bridge between operational clinical services and digital/IT project teams
- Project managing clinical service transformation elements alongside digital system implementations
- Experience working across multi-divisional or geographically split healthcare services (e.g., East London and Bedfordshire)

### Knowledge and Skills

**Essential**

- Ability to write comprehensive, clear and concise specifications and project documentation
- Ability to communicate complex concepts and issues clearly at Executive level
- Knowledge of project management controls, tools and techniques
- Application/systems development, support and training principles
- Able to meet deadlines in a challenging and resource lean environment
- Ability to build strong relations with internal and external project stakeholders
- Excellent negotiation and influencing skills
- Able to work under pressure
- In depth understanding of change management and business process transformation
- Working knowledge of financial processes
- Good understanding of the current NHS agenda and healthcare policy
- Knowledge of community health services, electronic patient record systems, and digital enablement opportunities

**Desirable**

- Understanding of clinical safety standards (DCB0129/0160), information governance, and GDPR in digital transformation

### Education/ Qualification/ Training

**Essential**

- - Educated to Master’s degree level or has equitable work based experience
- - Recognised professional project management qualification e.g., PRINCE 2 or Managing Successful Programs (MSP) or has equitable work-based experience
- - Management/leadership qualification or equivalent experience
- - Evidence of continued professional development

## Documents

- [elft at a glance (pdf, 151.0kb)](https://www.healthjobsuk.com/documents?edoc=1110)
- [elft strategy 2026 (pdf, 421.7kb)](https://www.healthjobsuk.com/documents?edoc=3090)
- [elft staff benefits leaflet (pdf, 920.1kb)](https://www.healthjobsuk.com/documents?edoc=1111)
- [trust demographic information (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=1844)
- [job description and person spec (pdf, 240.4kb)](https://www.healthjobsuk.com/documents?vdoc=10564008)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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